operator

customer service representative

gaming manager

technician

inventory specialist

HB Leisure

Job is good if it’s your first job and are a Junior or Senior in High School. The turn around rate here is like 5 months, you like for the first like 2 months then you start going insane because you realize you have been saying the same “catchphrases” for 2 months. It’s a good job but your mental can take a hit when you deal with rude parents and hear kids crying for 8 hours, there where times when a parent would get a mad at me and by that time of the week I couldn’t care less about what they where saying and would instead just call my boss. The management is good in training you and will have your back and also be blunt in the fact if your doing bad, can also be passive aggressive in the way they talk, *”your doing good, but...”. There where also many times of possible danger during work hours, as in loose screws causing bleeding, wet floors causing a fall and made me sprain my ankle, and also wood in the storage rooms which one time cut my jacket in almost 2. There where also some times when i felt not valued for what i was doing, example: trained a person for 2 hours for a game and the next day i heard they got the highest amount of money on it but didn’t even get a thank you and or a good job, it sounds petty, but for a person who would work 80 hour pay checks it felt like a slap to the face. Also standing can be a pain if your not use to it so if your looking in applying PLEASE GET COMFORTABLE SHOES your feet will thank you and when you get home and sit down it’ll feel great. I also don’t know about the people currently working there but when i worked there full time (summer 2021) the people where probably the nicest people you would ever meet, sadly they all left when the summer season ended but i did get to talk to some of them outside of work after i left. If your a social person and meet a person who is not so social working here PLEASE talk to them and try to get some of them to come out there shell cause it helped me a lot when i started working (i’m not social at all) it can be a huge boost to somebody especially with this type of job.Good scheduling with school, i had school from 8:30 to 9:30 and was at work at 11 gave me something to do, they can also adapt to scheduling changes, EX: my school schedule was 8-12 then it changed the next quarter and then i got more hours due to me being able to come in at 11! Give the job a try, the bosses and the supervisors are really cool and chill but of course will do their job when it comes to supervision and getting you to the best state you can be! Be happy working here and please look after your mental health and don’t let the parents get to you if they get mad at you.This job also taught me life long skills like, how to break down a box(lol) and how to project my voice, and also how to not care about what other people think about you and to not let people get to you.  I wish you the best!  

I don't think there is a better gig out there for a high school or college student looking for good cash over the summer. The job definitely asks a decent amount of you, but it is made clear before working. If you have a drive for success and can maintain the energy to work long days in the sun, interacting with customers and providing decent customer service, it pays off. HB Leisure offers some incredible bonuses to hard workers. I have had days where I brought home $400 in bonuses. These days are definitely a lot in comparison to an average $10-$30 bonus. However, being a college student, working minimum wage, this is several extra hours worth of money. I would say it beats working a job that pays just a little bit more per hour due to all the bonuses they offer. All I'm saying is, if you put the effort in, listen to management, and provide good enough guest service, you will be successful and rich (for a college or high school student at least). 
I'll add that the management team is wonderful and most of my fellow coworkers were just as awesome! Quite the positive/encouraging environment. Although bonuses played a big role in my drive at work hard, my respect for management definitely made me want to work hard as well. 

If you want to work at Lake Compounce, work games, they make so much more money than the rest of the departments due to bonuses!

This job is ridiculous. The coworkers made days manageable and fun. Management alone made this job terrible. Forced to push ridiculous upsells, supervisors are verbally abusive to game operators and balanty rude. They seemed to have lost all their morals as they have no problem scamming children and ripping prizes out of kids hands. On top of that, I have been disrespected countless times. Supervisors throw bags of prizes at you without so much as a hello and yell at you to put them away. I have been yelled at for walking two feet to grab my water bottle. I have also been forced to yell ridiculous game calls to every passing family and as a worker have been reduced down to a machine that is expected to greet every single passing guest 7+ hours a day. And as a result of pushing upsells I have been forced to deal with aggressive and angry customers with no way to communicate to my supervisors for help. Overall, it is the inconsistency in management that makes this job not worth it. I would never go back to work here and I wouldn’t recommend this job for anyone I cared about. Upon working here the conditions were dirty, many times dead rodents were found in games and left there for days, once when opening prizes with rat feces in it, I was still told to hand them out.Overall there is not enough room to state all the terrible experiences I had here.  Will not return.

It was a good first job when I was 16, coworkers became really good friends and the managers were very chill. Until the whole management team QUIT ALTOGETHER because HB Leisure is a terrible company to work for. After that it was complete chaos. We had two managers who were literally only a few years older than us and treated us like they were completely superior. Management was the worst I have ever experienced and will ever experience. Super long days working outside, I would constantly get yelled at by customers and the managers only ever criticized you and were extremely passive aggressive. My coworkers and I would have mental breakdowns every time at work. The company was completely disorganized, they would even forget about your ten minute breaks and lunch breaks. I quit when I was 18 and then found two amazing part time jobs afterwards. I did learn amazing customer service skills but trust me my coworkers and I hated our lives working for HB Leisure at Legoland. PLEASE DON'T WORK FOR THIS COMPANY ITS ABSOLUTELY AWFUL! I PROMISE you can find a better job than this! You WILL not get paid enough for what you go through at this job, they try to convince you with the bonuses but I promise you wont even make good bonuses and I was a pretty good operator. 

HB Leisure as a company does many things well. The pay is super competitive especially on the lower team member end. As you rise the ranks it slowly gets about average, depending on where you are located. This is a quickly expanding company, with many new sites being added with new positions to be filled. Traveling goes from a what if to a requirement the higher the position. This job is more suited for a no family type of person who is willing to go anywhere for the company. The management will motivate you to do your best but depending on your specific site, appraisals and criticisms might be few and far between. It is definitely a good learning experience in sales and with their bonus scheme it has a good opportunity to make a good amount of money. However, pay is something you will have to negotiate. In conclusion, working at HB Leisure can be wonderful career if that is what you want. If you put in the work and go above and beyond, it will be noticed. With an abundance of traveling opportunities and a culture of training and developing (training never stops!), HB Leisure is perfect for young people who are looking for what they want to do with their life. 

While there are benefits of having this job, it is very difficult to get up in the mornings and actually enjoy being there. Not only do you need to worry about the management actually having your back and the pay variations, you also need to deal with screaming children and overwhelmingly stressful tasks throughout your entire time being there. And don’t call out or leave early either. If you’re sick and miss any days at all, they won’t care. They’ll automatically go to “you’ll get points if you don’t acquire a doctor’s note.” Where’s the hospitality?? Where’s the care for your employees?? One of my co-workers worked his skin off at that job. He was there basically everyday from opening to closing.. sometimes before management even arrived!! He did most of the field work and trained a good amount of people while HB Leisure didn’t have a proper orientation. He more than deserved the game coach position but they gave the job to other people and continuously told him they didn’t see his multiple applications to be a game coach.  If they don’t value HIM as a worker and treat him with basic respect, what do you think will happen with the rest of us? It’s so disappointing to witness. 

I am going into my second season as an HB Leisure Game Operator in Lake Compounce, and I have to say it is hands-down the best summer job I could have ever asked for!

First of all, the management team is fantastic. They are extremely fair to all the Game Operators. They give me plenty of hours (around 30-40 per week). They are enthusiastic. They inspire me to work hard. And best of all, they have taught me so much about business and sales. I've got to say that I've learned more working for HB Leisure than I have in my high school business classes! 

Along with this, I make A LOT of money working as an HB Leisure Game Operator! In addition to my hourly salary, I receive UNCAPPED BONUSES whenever the game or games I operate exceed their daily sales targets. This awesome incentive motivates me to work hard and provides me with a sense of purpose.

On top of that, I get to work in a fun environment (after all, Lake Compounce is an amusement park) where I interact with new people every day! With that being said, I never get bored on the job. There is always something to look forward to!

Certainly, I recommend this job to anyone who loves money and loves to have fun! Don't hesitate to apply!

I have worked for this company 3 times in multiple locations and it’s my favorite job by far. Be willing to accept criticism and learn from your mistakes. This site is run by good people who just want to build the strongest team and keep an open door policy. You will have the opportunity to be with a trainer until you are comfortable with your new expectations. Have a question .. ask your leadership! They are open to new ideas and will help you grow. If you apply make this job your next challenge! Strive to achieve your goals! My biggest paycheck as a game operator was $2,000 (in a 2 week period) by pushing my hardest and crushing my goals! If the job you want is sitting down, leaning, ignoring customers to talk to your friend then this is NOT the job for you.

HB Leisure is one of the best companies you can work for. Not only do they provide a fun and welcoming work environment, but this job also teaches valuable skills that can be applied to all aspects of life. As a game operator, I have learned communication skills, adaptability, sales techniques, teamwork, and leadership which has ultimately helped me succeed both within this job and outside of it. Not only that, but HB Leisure makes work not feel like work. You will have fun while earning money at the same time. In addition to your hourly wage, you can earn bonuses based on your performance for that day. I really like how your hard work is rewarded with this company. Finally, there are many management/leadership opportunities with this job if you are looking to professionally grow. I highly recommend working as a game operator for HB Leisure.  

Not sure about some of the previous comments mentioned for CA location, but from my experience of working 40-50hrs / week I have had a great time working here. Management has been thoughtful and are easy to talk to if you ask for help. Supervisors have a job to do and most of the team members do their fair share of work. There's definitely a few who accepted the job completely ignoring the mentions of it being a sales based job. If you're open to learning sales/business - this is a good job for you. 

The company has done a great job in breaking down a carnival game stigma by giving out generous amounts of large prizes throughout the days and the managers are usually telling us we can afford to give out more. If they didn't want anyone to win, much less a kid, why would they say that?

Overall great environment to work and learn in. Again, if you aren't open to learning sales/business  - I wouldn't recommend this job for you.

Top Job Titles	Average Salary
Operator 133 salaries reported	$15.33 per hour
Customer service representative 194 salaries reported	$15.69 per hour
Gaming manager 31 salaries reported	$56,774 per year
Technician 29 salaries reported	$55,345 per year
Inventory specialist 12 salaries reported	$17.33 per hour

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