low voltage technician

alarm technician

sales account manager

designer

fire engineer

HCI Systems

I’m leaving this review to give an honest perspective for anyone considering employment here.

There is a strong culture of favoritism within management, which significantly impacts morale and growth opportunities. Certain employees are given authority and influence over others despite not holding formal supervisory roles, creating confusion, tension, and an unhealthy work environment.

Communication from management is inconsistent and often indirect. Performance concerns and mistakes are not addressed directly with the employee involved, making it difficult to learn, improve, or succeed in the role. Tasks and responsibilities were gradually removed without clear explanation, feedback, or support, leading to uncertainty and a lack of professional development.

Management availability is also an issue. Support is often lacking when help is needed, while reliance is placed heavily on select individuals. Requests for growth, additional responsibility, or fair compensation were not met, and instead responsibilities continued to be reduced.

Overall, the environment feels disorganized, discouraging, and unsupportive. Employees looking for clear communication, equitable treatment, and opportunities to grow may struggle here.

HCI Systems has been a solid place to work. Each department is run by an assigned Pm. I would think that a technician's experience is going to depend upon the PM they work for and the efforts that Pm puts into his department. Most PM's maintane a team mentality. That is good. 
Schedule is good and technicians are permitted to do their jobs with lead/forman  technician supervision and pm supervision. Like most low voltage industry jobs, technicians are expected to supply their own hand tools and maintane or replace them as needed.
HCi Systems is a good company to work for. They are one of the larger businesses in the low voltage industry and therefore have plenty of work. 
This is a good company to work for if you are looking for a long term career and growth within a company as there are many oportunities for the well motivated. 
My experience has been positive. The pay is descent and management is fair. The offering and benefits from the company to employee are lacking. Your looking at Obama Care, 401k, vacation that is accumulated and sick pay. But the trade off is a less stressful environment with job security and opportunity for growth within.

Positive work culture, supportive people to help everyone become successful.  The environment has an overall consciousness from leadership throughout all levels and positions.  This is a place to let your roots and career grow, and eventually a place that has enough balance where you can plan your retirement and eventually retire. HCI Systems, Inc. is a place where everyone works beside each other to help customers and provide the best experience for them. After my 1st week at HCI Systems, Inc. I highly recommended working here, after 7 years my feelings have not changed. 

Benefits Five Stars! Plus, HR is always trying to improve cost, and options for employees.
Pay Fire Stars!
Work environment! I love coming to work and working w/ my team.
Resources: HCI is big on making sure we have the best tools/technology to do our job to the best of our ability.
Ability to grow, and excel:  there are many options for sales people to sell different types of items here at HCI to become successful.

I highly recommend HCI Systems, Inc.

 


I worked in the Accounts Payable department for a short period of time and unfortunately had a very negative experience. The work environment felt extremely high pressure, particularly for new employees who were expected to quickly resolve a large backlog of invoices that were more than a year old while still meeting strict productivity goals. The expectations did not feel realistic given the volume of outstanding work and the limited training provided.

I also found the management style to be unprofessional at times. There were frequent negative comments made about other employees, which created an uncomfortable and tense work environment. Communication often felt unclear, and there was significant pressure to report that tasks were on schedule even when the workload made that difficult.

Overall, I felt set up for failure rather than supported in learning the role and contributing effectively. With better leadership, clearer expectations, and a more supportive onboarding process, the department could provide a much better experience for employees.

In 20 years of my professional career I’ve never worked in such a toxic fear mongering toxic environment. They hired me to do one thing and made me do another despite that I still completed my tasks effectively however it will never be enough for them . Every little thing you do is under a microscope. You’ll be confronted and belittled in front of your coworkers on a daily if they have something against you and if you complain it will only add to your demise. They will text you at 945 on sunday night to give you your hours for the next day on a regular basis. The manager has has his family members working there and if they don’t like you, you can be sure your manager won’t either. This is by far the worst company I’ve ever worked for and I’m relieved I don’t work there anymore. Your health is worth more then any job. Living with anxiety because of it just isn’t worth it for any wage. Best part about the job is doing what you love but it’s difficult to do while others are constantly trying to hinder you from doing it. Good riddance! 

The high turnover rate here honestly makes a lot of sense. Employees who do their jobs well are often given more and more work, without any additional pay. Over time, that becomes frustrating and unsustainable.
When concerns are brought to Accounting Management, the response can feel dismissive. Employees are sometimes encouraged to look for other jobs, and it’s made clear that everyone is replaceable. Because of that, there’s a constant stream of new faces.
If upper leadership takes a closer look at what’s really driving the turnover, there might be an opportunity for positive change. At the end of the day, unhappy employees and management practices that don’t support team stability make it hard to build and keep a strong team.
If you’re looking to feel like you’re back in high school again, this might be the place for you.

We walk into the building with confidence and a positive attitude ready to work as a team. We make sure we always consider safety first.

I have learned alot from this job. This job has taught me how too work well with others, how to have a positive attitude at work, and how to have an enjoyable day, while still getting my tasks done safely of course, and in respectable timing.

Management makes sure we are safe and productive. My coworkers are helpful and we respect each other.

The hardest part of the job would be the job itself because the work can be demanding. We are always thinking about fire - life - safety, it keeps me on my toes.

The most enjoyable part of the job is going home after a long hard day of work, knowing I did my best and I can just be happy and relax.

What is the best part of working at the company?
Great working environment, teamwork, good work life balance. Opportunity to grow and develop your career. 

What is the most stressful part about working at the company?
Stepping into the unknown as a new team member in the company. However once the leap of faith is taken, working at HCI feels like home. 

What is the work environment and culture like at the company?
A relaxed professional approach, teamwork is emphasized at HCI to find solutions. If your good with working in a team environment and a excellent communicator, HCI will be a good fit

What is a typical day like for you at the company?
Hybrid Office and filed work. Monday-Friday 7:00am-4pm.

This company, while paying well. Unless you're related to one of the higher ups. You won't be appreciated here. Get sick one week and get fired without warning even though you rescued a job site from giving them a bad reputation because a previous technician screwed up the job. Btw if you're related to the supervisor, apparently you can no call, no show and show up an hour late just about constantly and nothing will happen to you. However if you are just a random hard working employee and you get sick and forget to call put on one of the 4 days you got sick, they fire you and then act surprised when you're reasonably angry.

A typical day...

Search for job site because the address is not on the schedule.

Arrive at job site...seek your contact for the site because there is no contact information on the schedule.

Meet contact:  shamefully ask the contact what you're there to do because there is no scope of work on the schedule.

Attempt to do your job with very limited supplies and tools because the tools you brought at the beginning of your employment have been worn out and the company will not replace them.

I assume you're grasping the picture...

I could go on...but I wont.

Top Job Titles	Average Salary
Low voltage technician 77 salaries reported	$29.93 per hour
Alarm technician 43 salaries reported	$35.08 per hour
Sales account manager 57 salaries reported	$178,509 per year
Designer 58 salaries reported	$40.00 per hour
Fire engineer 17 salaries reported	$35.35 per hour

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