senior marketing manager

firmware engineer

test engineer

infrastructure engineer

senior test engineer

HID Global

This company and their parent company, Assa Abloy, are big on acquiring smaller companies. As a result, they are top heavy. It seems like once a month an email is sent out welcoming another Director/CEO/President. Meanwhile, they refuse to replace the people in lower positions that get fired. They prefer to use temp workers until they no longer need them. They've had 2-3 major layoffs in the past few years.

No management skills to be seen anywhere in this company. Everyone argues amongst themselves about the proper procedure for something they have little to no experience in. They expect you to learn as many different things as you can and call it "job security." Your pay never goes up in proportion to the amount of work you're expected to produce. This is a billion dollar company and they pay their workforce surprisingly little. Most of manufacturing has had to work all through the pandemic and never got a raise or hazard pay, not even after breaking records for how much they produced and shipped.

The few supervisors who fight hard against this mentality have just about given up at this point and are now guilty of the same behavior they too complain about. HID does promote from within, despite what people say, it just relies heavily on favoritism. Most often, it's the person with the least experience getting promoted. Also, Fulfillment is heavily favored over Manufacturing.

Despite these insurmountable obstacles, HID has some great people working for them. All the lower level employees, the true backbone of the company, are typically great people to work with and display far more leadership skills than those above them. They work hard and consistently bend over backwards to get other departments out of binds when they over-reach (promising too much too soon, for example). Time and time again, they prove they are worth more than this company chooses to offer.

HID Global is an ever growing organization. It is a company of acquisitions and continuously looks to expand their portfolio. With that, they become clouded and starting to become more top heavy which in my experience, is not a good thing. Although they are leading in several emerging markets they certainly have their share of flaws. The work environment is actually pretty good. Even with all the restructuring the stress level is relatively mild. Just as any company, you have certain people that can elevate that at any moment but the workload, for me, is manageable. Management at HID seems to be engaged with ideas of Process Improvements, whether it be from an operator or an engineer, if you have an idea to make things better...they will listen. In most cases, if you are not what management considers to be a "credible" source then chances are, those ideas are just heard and not acted out. People like to take credit for improvement ideas around here so documentation is key. HR department is probably one of the worst I have seen at any company. Open door policy is only two hours a week, specific time slots on specific days. They do not promote internal requisitions to all employees therefore opportunities for growth is limited. Benefits are decent and the pay is mediocre depending on job title. Production personnel is expected to work as necessary and in most cases, overtime is essential to meet fluctuating business demands.

The company has been bleeding competent and industrial knowledge filled personnel at every level from L1 to the C-Suite and everywhere in between steadily for years.  No suggestion from veteran employees are considered, and by the time a new leadership team starts to get in charge, they are not held accountable for the mistakes of the previous leadership.  They then see the writing on the wall, and repeat ad nauseam. Successful sales people are not compensated properly, support is not supported with resources, product development is given functionally useless projects and pulled off of them before completion, 
the word "retention" is an inside joke among both current and the masses of former employees.   Managers are vindictive when employees singularly or en masse have problems with anything in the entire structure of the company. 

A typical day at work involved Writing test cases, Peer review of test cases written by others in the team and setting up the test environment.
This Job gave me an opportunity to learn about security and integration of security with mobile.
Management was very learned and very process oriented and gave me a great Platform to get more refined with my testing knowledge.
The hardest part of the Job involved a lot of travel from my home to the workplace with caused an imbalance with my family life.
The most enjoyable part of the Job involved a lot about mobile, security testing, analyzing the crash codes, working with access cards. The whole testing experience was amazing.

A very good place to start out to work with some great ideas and potential. Excellent practice in team collaboration.    Very heavy on the upper management with a huge roadblock at the Director level.  It seems that Directors are constantly in fear of their VP's.   It is a serious issue with Directors who are too young and lack the experience to be true leaders and can guide their teams. 
Senior Managment is quite good with an excellent CEO and even better COO.   
The chance of advancement is nill to none.  It really is bad.  
The entire Customer Service team that is the ears and eyes to the customers are weak at best.  No social skills and way behind to be true contributors to the bottom line.

HID has a great culture of human interaction, the challenge may be to use the talent of the team to create a better business culture. Few people are making decision, often in areas they have no experience and rarely seek the feedback of those that do. It may be an ego thing but could be a young company thing as well. People will say hi to your face and not necessarily be kind to you to your superiors behind your back. If you keep your head down and do your job well, you will get an "at a boy" once in a while but left out of the planning conversation.

If you're seeking an environment where leadership is absent, goals are undefined, and processes are confusingly labeled as "challenges," this may be the place for you. Unfortunately, during my two years with the company, I found that management, coworkers, and senior leadership consistently failed to take input seriously, which resulted in a lack of accountability and direction. Innovation and improvement are not prioritized, and the culture discourages any attempt to challenge the status quo. The lack of business acumen, motivation, and leadership is truly disappointing. Regrettably, these were two of the most unproductive years of my career.

Responsibilities included:
 Handle and resolve customer calls and emails.
 Log customer issues into CRM system and track resolution.
 Represent EasyLobby and its products in a professional manner.
 Qualify customer bug reports and produce repeatable cases.
 Interact with developers to insure problem resolution.
 Deliver on-site installations.
 Test new releases and perform light IT tasks.
 Provide feedback to engineering, operations and product management regarding product problems, enhancements, and customer requirements for new product features as requested.
 Provide technical support at trade shows as requested by Sales & Marketing staff.

People: mostly great

Executive management: intentionally deaf or unaware?

Leadership: uncommon, rare and mostly powerless

Workload: overworked globally

Company objectives: read well, sound good, worth pursuing, with poor management, execution and resourcing to deliver on them

IT department: fear based employment, insufficient personnel, unchecked revolving door of contractors, non-manager positions transitioning to Poland and India

Manufacturing: clean warehouse, typical labor revolving door

HR: in transition, unreliable for personnel support

Outlook: uncertain

The engineering site at Westminster is a great place to work. The hours are flexible to allow for a good work life balance. The engineering teams like to challenge the status quo and look for elegant solutions to the tough engineering problems. Management is open to new ideas from the engineers and the site has good collaboration across departments. Employees have the flexibility to explore new ideas and are empowered to make improvements. For the talented engineer this is a fun place to work. Great mountain views. Ping pong.

Top Job Titles	Average Salary
Senior marketing manager 4 salaries reported	$85,000 per year
Firmware engineer 3 salaries reported	$130,333 per year
Test engineer 1 salary reported	$94,000 per year
Infrastructure engineer 2 salaries reported	$90,500 per year
Senior test engineer 1 salary reported	$114,000 per year

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