route driver

truck driver

diesel mechanic

delivery driver

general worker

HILAND DAIRY

Misuse of technology, like putting an engine in a car with no gas tank or steering wheel.
Upper management is oblivious to the issues surrounding the business.

"Take care of the customer at any cost" mentality leads to not taking care of the customer. Company hemorrhaging money in lost business, product and poor customer service.

This attitude has lead to sales drivers being delivery men instead of route salesman. Commission based pay has, due to this created a revolving door at the bottom.

Pretty much every employee sees the departure of good business practices. Quality of products has declined, milk sales down by 30% in the last 10 years. 

Upper management strives to surround themselves with subordinates that are "yes men". They do not want to fix the core issues surrounding the business, they just want to hear that it is fixed with no impact on their departments. 

Corporate employees in management retire but don't leave, they spend thousands of dollars building them new offices, where they have a phone that never rings, a computer that sees more web browsing than work and a comfortable executive chair that reclines, snoring has literally distracted office personnel. They retain their company cars that see more mileage used for personal use than business and have them replaced after wrecking them multiple times.

They want to positively impact the bottom line but at the expense of the environments that are creating the income for the company instead of eliminating perks for management. 

Equipment literally 40 to 50 years old, poorly maintained, no preventative maintenance only reactive. Maintenance department spends to much time patching things together instead of identifying root causes. 

Blame is the game at this company, certain departments will not change, Demand conformity. All of these issues could be fixed if departments worked together.

Many many more issues but I'm tired of typing this....

Personally I beat a dead horse for a long time, couldn't do it anymore. Unfortunately, there are a lot more employees that are feeling exactly the same way. I see a mass Exodus in the future.

Hopeless environment that will challenge your sanity.

     Let us begin with work life balance. You will work mandatory overtime and a lot of it. A lot of 10-15 hour shifts. It is a struggle to find any time for friends, family, etc. When you do find time or stay up a little early/late (depending on your shift) you will be dead tired the next day because you will only get few hours of sleep. If you value your time do not work here. 
      Next up we have management. Management will act like they care about you. At first. They will try to make you trust them and if you have any problems to go to them. If any issues do arise and you make any attempt to address these issues to management they will tell you what you want to hear and then do nothing about the problem or even try to come up with a solution. 
     Are you a hard worker and enjoy getting rewarded and appreciated for the work you do? If so, this job is not the job for you. The second management recognize you are a good worker they will use you. Let’s put it like this, say you are carrying a box and they see that you are doing a good job carrying that said box. They will take another one and throw it on top of the original box. Oh look at that, you did good carrying both boxes so now they will add a third box, and a fourth, and a fifth until the load is to overbearing and you cannot carry any more boxes. And then you know what they will do? Add another box. While you are over here carrying  6+ boxes you will look over and see other employees carrying one. It is draining and not worth the stress. 
     The Benefits and pay are outstanding. Compared to anything else in the area. The insurance is full coverage (vision, health, and dental). The 401k program is decent if you somehow do work here 10+ years. 
     The workplace environment is terrible. All that will be said about this is if you have anything personal you do not want the whole factory to know about DO NOT tell anybody. Word travels fast even if you think you can trust the person. 
     When it comes down to it if you have another job lined up but decide to work here please reconsider. It is a terrible atmosphere, management is unappreciative, will lie to you, and the hours will put you in the grave. 

Usually start between 530 and 6am but load times vary per route. Go out and deliver every stop thats in your handheld. I worked for Pepsi for almost 2 years and 7up almost a year as a vendor and Hiland is by far the best company I've been with in awhile especially as a vendor. With Hiland, you are on the same truck and route every day and have the same exact stops on certain days. You also are the one who gets to make the order and build it so there's never any over ordering by greedy salesmen. Mondays are my busiest days which I'm usually off by 5 or 6 followed by Fridays which I'm off by 3 or 4. Tuesday, Wednesday and Thursday I'm usually done by 11am or noon and still get paid the same. Each stop takes no longer than 30 minutes to check in and stock. Pay is like $180 or so a day and you also are on a point based commission. You work up to 13,000 points for the week and anything over that commission kicks in. What makes this job the best is my coworkers and supes. Some of the nicest people you'll ever meet. Only thing I don't like is we work almost every holiday and time off is Hard to get becaus of the people they hire don't want to work and end up quitting so there's hardly ever anyone to cover your route

Working at Hiland has been a positive experience overall. The company provides a fast-paced work environment that has helped me develop valuable skills and grow professionally. Management is supportive and encourages employees to work hard while maintaining a strong focus on safety and teamwork.
One of the things I appreciate most about Hiland is the opportunity to learn new responsibilities and take on challenges that help build confidence and experience. My coworkers are dependable, and everyone works together to get the job done efficiently. The company values dedication and recognizes employees who consistently put forth effort.
The work can be demanding at times, but it has taught me the importance of time management, communication, and problem-solving. Hiland offers a stable workplace with opportunities for advancement for those willing to put in the work.
Overall, I am grateful for my experience at Hiland and would recommend it to anyone looking for a company that values hard work, teamwork, and personal growth.


Hiland wasn't a bad gig. Basically you deliver dairy products to grocery stores. You unload pallets of milk products and load empty milk crates back onto the truck. Check invoices with receivers and take back returns. One thing I liked about the job is they gave us uniforms and I always looked pretty nice. I also really enjoyed my boss and the guys I worked with were great.  Now the pay wasn't great I was bringing home around 720 a week working around 44 hours which was nice. Now the worst part about the job is that small parking lot . They got tons of big trucks and you got a maneuvering in tight places. Definitely no place for rookie drivers. But here's the other great part about the job.  If you enjoy dairy products it's like a smorgasbord everyday. There's nothing better than sitting in a refrigerated truck drinking a nice cold gallon of chocolate milk. Plus all the good dips they had they were on the verge of being expired that were returned 

When I first started working there I loved the job, but noticed the training was poor, the work conditions unsafe and the equipment poorly managed, sanitized and rarely replaced. 

2 months into my job, I was training other people and still making trainee pay. 

The plant manager revamped and updated the electric panels, programming and data for my CIP systems and after 3 months, they were still malfunctioning so badly that an 8 hour shift turned to 16 multiple times. 

I told them not only how to fix it, but what parts were needed and after 3 months it still wasn't fixed. My job became dred before every shift and management never fixed the issue. 

I finally walked out of my job the day they made me train yet another new person while still making trainee pay at 5 months in. Imagine training a new person while still having to trouble shoot, fault reset machines every 30 seconds and trying tk answer questions of a trainee. 

Summary? This place is a joke..

Just to give you, the reader, an idea of management turnover: after one year as a production supervisor, I was the most senior of the entire management staff aside from the general manager.  That will also give a clue as to why.
  Employees were the only saving grace.  Management was demeaning and even screamed at supervisors using derogatory language, all undeserved.  Therefore, the production manager quit, the production superintendent left, warehouse supervisors quit, production supervisors quit, and maintenance supervisors quit.  Not to mention how the maintenance department is grossly under budgeted...the best qualified maintenance acquisitions would in turn quit with very short terms.
  As an hourly employee...excellent place to work.  As a member of management...nightmare does not even begin to describe.

Long days around 12-13 hours/day but 4 days/week.  Rush, rush, rush is the motto here.  20 to 25 stops per day.  Some might take 10 minutes but others can take up to 45 minutes just depends on the account size.  I don't mind the work itself.  I enjoy the freedom of working by myself BUT the routes are overloaded.  Everyone I've talked to has said this.  Another route or two should be created and then re-routing of all routes should be done in order to decrease the mileage driven per day.  Rarely do I eat anything for the whole day.  If I do it's while driving to the next customer.  Excellent healthcare benefits you won't find for a better price anywhere.  Adding a route or two would definitely decrease the turnover, very expensive to any company, and make for a more enjoyable pace to be a route sales rep for Hiland.  Towards the end of the day I'm very tired, hungry and grumpy and I'm sure store personel can see or feel the vibes I'm sending.

What is the best part of working at the company?
Weekly pay, free product in break room, free Hiland swag. 

What is the most stressful part about working at the company?
They have a point system and no matter how hard you work it doesn’t matter because they have a point system based on attendance not performance. 

What is the work environment and culture like at the company?
Most people are nice and professional, some are unprofessional and play favorites. It’s not a great place to work if you value time off and don’t want to get burnt out. If you are a workaholic  and don’t mind kissing peoples butts, you will do well. Hourly employees have to follow a point system and salary do not. It’s much better for salary employees there. 

What is a typical day like for you at the company?
Reviewing and scanning paperwork, keying vouchers to be paid, putting postage on mail, creating FedEx labels, accepting calls from vendors to confirm payment.

Good training, long 14 hour swing shifts 3:30-5am unless the next person doesn't come in, you'll be waiting for coverage. All you'll have time for is work & sleep. 2 split days off. Machines constantly needing work on. Frequently having to manually fix the crate stacker, jug capper will stop working off and on so you have to stop the line, pour more milk into those jugs and cap them by hand. Very little movement the whole shift.  The work is easy once you learn everything and your used to graveyard hours. Managers are awesome but don't bother asking supervisors production questions because they never knew the answers. Great if you speak spanish but if not you'll learn enough to get by. Trainer doesn't allow you to do the work yourself unless you aggressively jump in and do it, which seems rude to do. You'll be shadow watching them do everything

Top Job Titles	Average Salary
Route driver 6 salaries reported	$1,045 per week
Truck driver 3 salaries reported	$21.50 per hour
Diesel mechanic 29 salaries reported	$25.91 per hour
Delivery driver 2 salaries reported	$58,330 per year
General worker 1 salary reported	$16.35 per hour

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