maintenance technician

front desk agent

member services representative

gate attendant

concierge

HOAMCO

My time at Hoamco taught me office culture or lack there of.  As I started my journey at Trilogy, I was offered limited training due to my supervisor starting at the same time I did. Hoamco promotes within, which is great for any company. Unfortunately, the leadership plays favorites and even at management positions, there seems to be some ineptitude with daily operations. There is no sense of teamwork in that atmosphere as the managers rarely engage or take an interest in developing their team. The communication comes of as rather passive aggressive most of the time in the form of an email starting with "Hi team just a friendly reminder that....."  and most employees are too scared to say anything. The wages vs the workload do not match and keep in mind that you'll waste a lot of time sorting and handling mail and packages for the entire community. There are "benefits" for full time employees. There are 0 "benefits" when you're part time basis. The most enjoyable part of this job, was talking and interacting with the residents. It was my understanding there is a high turnover and it's not hard to see why. Unless they increase the wages and fix the ineptitude of management, Hoamco will have a hard time with employee retention. 

HOA management at HOAMCO and any other company require a dedicated individual, as the hours and long.  The work is also rewarding since you are serving the homeowners and helping them solve problems, pay their assessments, and answer questions.  I learned that I am good at working with people.  The hardest part of the job was accepting that not everybody is going to "like" you, even when you help them.  It didn't take long to learn, however, that that is their issue, not mine. The other hard part was letting homeowners know that I am not the police (i.e., domestic disputes) and that they should call APD for police matters. The most enjoyable part of the job was in working with individuals and families and communities.  There is no typical day at work - each day is different.  Sometimes a homeowner would be waiting to see me when I got to my office.  Each season offered different duties and priorities, as well.  Summer was pool and clubhouse planning; winter was snow plows; spring, landscaping; and fall, cleaning up the properties!

HOAMCO is one of the worst places to work for Support Staff or Administrative, not treated fairly or well at all, no matter how hard you work, or how well you work, pay is less than sufficient, benefits are awful/ un-affordable, there are no raises, or cost of living adjustments, not even a penny reward for loyalty.  
Unless a person is a Community Manger or Upper Level Management, they will not be compensated appropriately. The only way to get a promotion or move upwards is to be related to one of the Upper Level persons, or to be one of their "Besties".  The office politics, gossips and bullies run rampant, so a person has to constantly be on guard if they don't to get singled out or threatened with termination.
HOAMCO is not a place to give raises, even with recognition of high performances from Colleagues and Community Mangers, and definitely not willing to give raises or bonuses for outside commendations.  

HOAMCO has very minimal interaction with “lower level” employees. In my 2 years I only saw or spoke to Hoamco staff a handful of times. 

Management / leadership are extremely toxic and do not treat their employees fairly. There is blatant favoritism, hypocrisy and zero accountability for upper management.

Compensation and benefits are below market rate with little room for improvement because the people who review and decide on these things are not involved enough to actually understand what employees are doing / what their work load and value add are 

There has been massive turn over in the last 11 months mainly due to the toxic management. I have never worked for such an unorganized, unprofessional and blame-passing place. 

GM does not value the employees and it is evident with the massive turn over rate.

Working for Hoamco you do NOT have any retirement options, 401(k), and/or life insurance. Their healthcare program through State Farm is not only UNcompetitive but more expensive than if you just were to contact State Farm on your own. I don’t know any employees there that were willing to sign up for dental vision or medical. The COO of the company has her favorites and there is an abundant amount of nepotism. After multiple years of working there I found myself in a situation where I was cornered between doing what’s right and what the controlling parties interest is. From time to time you were told to look the other direction because the higher ups have a conflicting interest in a community. I am just thankful I don’t work for HOAMCO any further. Oh and by the way have fun trying to get a raise anytime soon.

What is the best part of working at the company?
There is no micromanagement at HOAMCO, and everyone works exceptionally well there.  I highly recommend this company.

What is the most stressful part about working at the company?
It’s easy to get bogged down in all the phone calls, emails, and surprises visits from homeowners.  Assistant managers are there to alleviate the managers of some of that pressure

What is the work environment and culture like at the company?
It’s very relaxed and supportive.  The best work environment I’ve ever been in.

What is a typical day like for you at the company?
Most days are filled with meetings both in person and via Zoom.  If you don’t like meetings, this is definitely not the job for you.

HOAMCO is full of opportunities, with (almost) 3 years and 2 communities under my belt, I have grown, been challenged and met many incredible minds. I learn something new each and every day and never have the same day twice, everyone that I work and have worked under has been more than accommodating to questions, concerns and suggestions. Serving homeowners (yes even the bad ones) has been extremely rewarding from the relationships I have built to the defusing of conflict experience it has given me.  

Insurance is too expensive. HOAMCO does not match any contributions to 401(k). Raises and reviews are very slow in coming, if they do occur. HOAMCO believes that they do not have to increase compensation when cost of living increases or when work product is excellent. However, HOAMCO steadily increases it's business and expects employeees to get the work done even if it means 80 work weeks. Salary employees are treated as though they are hourly as availability during set hours is stressed even if work deadlines are met and overtime has occurred in the past few weeks.

Oh, that sounds like a fun role play! So, imagine you're the VP of a super innovative company. You've got a dynamic team that looks up to you, and your days are packed with strategy meetings, decision-making, and driving growth. You're the go-to person for solving complex problems and you work closely with the CEO to shape the future of the company. It's challenging but totally rewarding because you see the impact of your work every day. Plus, the coffee is great and your office has an amazing view of the city skyline! How's that for a review? 😄 If you were in that role for real, what's the first big change you'd want to make?And

Hired to work in AP. Informed from Day 1 there would be no raises or performance reviews. Company refuses to provide written expectations on job functions. Expects AP to be flexible in finishing duties of community managers. Policy ignored for Property Managers when it benefits them but applies to all other departments. Basically the property managers are free to do what they want and create additional work for all other departments free from adhering to corporate policy while being rude and Hoamco management refuses to address it.

Top Job Titles	Average Salary
Maintenance technician 16 salaries reported	$27.41 per hour
Front desk agent 13 salaries reported	$20.62 per hour
Member services representative 11 salaries reported	$19.54 per hour
Gate attendant 11 salaries reported	$16.89 per hour
Concierge 9 salaries reported	$25.72 per hour

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