cook

cashier

shift leader

assistant manager

assistant restaurant manager

Habit Burger Grill

The Habit has changed drastically. We have the saying that "Our people make the difference" while no longer showing appreciation to our people. Over time the change to Yum brands have completely shifted our ability to focus on quality and people. Our labor hours have been cut immensely while expectations continue to increase. Employees are expected to work higher positions without the pay being given. We care more about "how we look" then how we are actually doing. Being number driven is the main focus even if it means lowering morale, appreciation, and quality. Our higher ups have taken bonuses, labor, over time, and some vacation time away from the leaders of the store and expect to not lose people. Once staff starts leaving due to these changes it is blamed on the immediate management instead of looking at the reasons why managers and staff are leaving. General Managers seem to be trying to fight for us with no support or understanding from higher ups. The company is losing sales due to staff and retention issues. Labor hours have been lessened by over 160 hours per week with promises of "easier prep" but never delivered. There are constant issues with the calculation of inventory through the system with again promises that they are working on it (over 1 year without resolution), but then restaurant staff is reprimanded for not having inventory accurate. The support from corporate is lacking and it is very obvious that corporate is confused and unsure of where they are going. Once you try to voice your concerns or ask for support you are ignored and then reprimanded for those issues not being resolved. It seems once you voice any concerns or how it is hurting the business you are seen as argumentative even while being respectful and professional. If you discuss these concerns you are then treated badly and picked on until the point of quitting. 

They don’t mind if you have no experience because they believe that they can train and make you into anything because they help with you growing professionally. They are very strict and precise about everything they do that it’s called the Habit Way and of you fail to exceed their expectations then you are not “Habit fit.” It is really fast paced and a heavy amount of pressure that really pushes you to grow. And you MUST speak up whenever their is a problem with ANYTHING. They will have one on one’s with you whenever you are not growing at their expected time for you to grow or when you mess up often and/or get complaints from anyone so you MUST speak up and be HONEST. The Habit is advertised through word of mouth only so you have to perform expectational customer service and team work and MUST remember EVERYTHING on their menu and REMEMBER everything you’ve learned through training. Communication and integrity is key. And if they catch you not doing anything because you’ve done everything your position requires you to do and it’s slow and you may be tired, they will tell you THERE IS ALWAYS SOMETHING TO DO. This job is meant for people who are outgoing, not shy, can work under pressure, must be professional at all times even during break and even when come in for work and leave for work, strong communication skills and so on. Also, if you are being questioned whether you’re still “Habit fit” they will cut your hours and have everyone’s eyes on you like a spotlight and if you do one thing wrong they will have a one in one with you and expect you to grow on their time. But hey, they say they’ll help you grow professionally and personally, so you MUST SPEAK UP. The dress code isn’t so bad. They provide the shirt, but you have to buy the pants and non-slip shoes.

A typical work day is about 10 hours. You first check sales reports, labor, prep levels, and emails from corporate. The rest of your day is spent either in the kitchen with your cooks or expediting orders to waiting customers. While I was there, all managers rarely were able to take their breaks on time. At times, we weren't able to take a break at all.
The biggest thing I learned was how to maintain calm and collected under huge amounts of pressure and stress.

The general manager at the time, was not much help in any situation. They would spend most of their time in the office, leaving whichever other manager that was on duty to run all front of house and back of house operations on their own. During my time there, I had reason to believe that I was the only manager to get the full training program.

The company itself was very commited to "the perfect burger". The food was always prepared and served in a way that made it look picture perfect. Almost exactly as it looks in the advertisments.

The hardest part of working here, was staying loyal and motivated. This was made harder by the promises that would be made by your superiors, that were never kept.

The most enjoyable part of this job was going home at the end of the day.

Habit is a good place to work. Helps you hone your skills at customer service, training, interviews, conflict resolution with customers, and over all professionalism.  The customers who come in are happy with the food and fun environment that we work in. We are serious in the way we execute our job but we try to make it fun at the same time. The hardest part of the job is when customers are just plain straight out rude and threatening to contact corporate office just because we are following our procedures yet they want more. The most enjoyable part is the bond you create with the team and with the consistent customers that come in and who genuinely care about how your day is going and what is going on in your life.  

Management varies from store to store. Just depends who is running the store and what their expectations are which will determine what level of growth you personally can obtain as well as team growth. Overall though, there is always good management in the store and you know who they are by their level of care and effort that they put into their work and how they constantly try and build relations with the team and guests.

When I first applied at the habit I was really excited and loved the people I got to work with. The head manager there at the time was really awesome and very helpful. Not to mention the assist manager who works her butt off and genuinely cares about all her employees (she is still the best person there). I was sad to see my previous head manager go, and unfortunately the replacement for him was terrible. He along with the other assistant manager (who threatened my job security when wanting a transfer/giving me too many hours that I didn't originally sign up for) ruined my experience there. I was a very hard worker and I loved my regulars who came in and always enjoyed making their day with some conversation. During the busy hours (which were sometimes often) I was non stop working efficiently. I was sad to quit, but with the new management and the prejudice work environment, along with the casual threats of my job security, I had to find another job and start over. I only keep in contact with the one manager there that is a genuinely good person and deserves more recognition than they give her.

When I first started working for the habit everything was great from management to coworkers. We then got a new DM and everything changed- it went downhill. We started to make so many changes that people started leaving and management also started leaving, bringing on new management. The new management is not stable and just stand around in comparison to the old management that would be leaders of the team and encourage employees to work hard but you would also see them working hard. Managent also gossips about other managers, cooks, and cashiers calling them stupid behind their backs or under their breath. When I first started working for the habit it was very professional but it was also under different management. Lastly, the pay sucked and they continue to tell you that you get a raise every year and that you could move up. However, when they try to get you to move up they pay very little for much more responsibility. If they paid better and actually managed their stores without harrasing their employees maybe everyone would stop leaving

I work at The Habit Burger Grill in the Bay Area and my experience mostly was very unpleasant. The workplace is a very fast pace environment and is for those who process and work quickly. When Habit opens there is always a customer. I love my coworkers and the people I work with. That's really all that makes me happy working there. But sad to say the management is awful and unprofessional. If you are looking for flexibility, you will never find it here. The main managers don't have any decency when it comes to being sick or religious affiliations. They do not respect your availability and schedule you on the days you are not available. Some managers are very nice, but can't really do anything about scheduling because only the main managers do that. They like to overwork their cashiers and especially their cooks. They have no human decency. They are also very strict on what you get to eat as your free meal. I got in trouble for eating a chicken caesar salad when I am only able to get a plain caesar salad.

I worked here for about a year, and I hated it. The way the managers had cashiers working was slaving us away. I was never told about getting my breaks and never questioned it until my last month working there because that’s when I became aware that we were legally supposed to be given breaks. I would work 6 hour shifts and only be given one break which was my lunch and it was only 10 minutes. We weren’t able to socialize with out coworker while it was dead even if we were cleaning or doing other things for the restaurant. I requested a sick day due to food poisoning and I had 24 hours of sick time and my manager refused to give me the day off unless I found someone to cover my shift. The managers don’t care about their employees. I will always remember one of the female manager made an inappropriate comment about me while cleaning and ever since then I realized these managers don’t care about us.

I have been with the Habit for nearly 2 years now. At least at my location, hours are long and if you are able to pick things up quick, they will schedule you more. But if you don't you won't have as many hours.
The culture is relatively good and I am able to get along with most everyone at least that works there, but it is very high stress at least for me. There are a lot of rude customers and people who will throw food back at you (I have seen it happen). I learned some good social skills and it is a pretty good first job, but after you hit a certain point, there isn't much more for you to do except having more stress added on to your shift.  The managers are pretty nice. 
Overall my biggest thing that bugs me about working here is the fact that they will expect you to just stay later, and because I and most of my co-workers are nice we will, but it seems a lot like some of the managers are taking advantage of our kindness
If you do work at this Habit just be prepared to not get off at your scheduled time and to deal with some angry customers.

I was in my mid 20s when I was given the assignment to work at the Habit Burger Corporate office through a temp agency. At the time, The Habit was very small and I had never heard of them. Within a week, I was offered a permanent position as the corporate office's receptionist/administrator. 

   Because the chain was so small at the time, I took on a variety of various new roles. I definitely learned a lot during my time there. Unfortunately, despite my efforts taking on new roles, opportunity never seemed to show itself, and I remained a receptionist until I gave my notice. 

   I left the company back in 2013, and the company has appeared to have grown so much since then, so I can't speak to its culture or willingness to promote. I enjoyed everyone I worked with, and I'd be willing to bet the team working there would be no different.

Top Job Titles	Average Salary
Cook 719 salaries reported	$18.92 per hour
Cashier 677 salaries reported	$18.60 per hour
Shift leader 623 salaries reported	$20.47 per hour
Assistant manager 366 salaries reported	$22.46 per hour
Assistant restaurant manager 8 salaries reported	$55,063 per year

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