senior mechanic

bus driver

customer service representative

transportation supervisor

attendant

Hampton Roads Transit

What is the best part of working at the company?
When I first started the pay seemed good and some of the benefits were good.

What is the most stressful part about working at the company?
Having to beg operators to stay or come in to do overtime due to the lack of man power or cover an operators shift, because of call outs at the last minute. Receiving mediocre pay increases of 1,2,3% as an administrative staff while operators received 5-15%. When things went haywire with operations of vehicles or service delay having to get service restored and working passed your shift to achieve this with senior management down your throat wondering why it wasn't done sooner or why you missed an email over the event as you struggle to get service to the public restored. Operators and upper management treating supervisors poorly and constant complaints from both while you try to figure out how to maintain service to the public. Having to deal with homeless , drunks , drug dealers and unruly passengers with little to no help from the police because 9/11 operators deem your problems and not an emergency. The lack of security onsite or police hired to help ensure safety at all hour especially in the evening and late night while as a supervisor having to show up and put your life at risk because the operators feel you should have to be there before the police or security can arrive even though you are not security.

What is the work environment and culture like at the company?
Sometimes it is okay when it is quiet, but it can turn on a dime when things go wrong.

If you are not a favorite or someones pet you cannot move up.

What is a typical day like for you at the company?
There are boring days where nothing goes wrong and those are the days we like, but then there are days when nothing goes right and everything just come crashing down and you are stuck there for extra hours doing reports or restoring service back on time for no extra pay because you are deemed FLSA Exempt.

I am going to give u an itemized description::::
—this job conditions are horrible
—u will work a bunch of split shifts
—unpredictable schedules 
—u will never have time to go home again
—the hourly pay is low to have a CDL (14.55 to 21.00/hr), due to the fact
    That a lot of non—CDL drivers are getting paid 15/hr in hampton roads
—u Will work between 12 to 14 hours a day, 6 days a week, whether u 
    Like it or not.
—u Will make between 49,000 and 65,000 with all of the Forced and 
    Mandatory overtime due to their chronic driver shortages
—people constantly quit, get fired, or use the Family medical leave act
    To get out of work due to exhaustion 
—not a healthy environment for the mind,body, or soul
—work this job only if u are single, and intend to never have any kids, 
    And if u intend to never have a spouse, or partner....because they 
    Will barely see u due to these ridiculous work schedules.
—be prepared to get treated like trash from management...even on a   
    Good day.
—accept this job, if u dont have a problem with any of the above, that
    I have just described.
—and after u been driving around with passengers for 30 days, i would
    Like for u to re—read everything that i have written in this article, and
    Tell me was my description of this job ACCURATE ???

Amazing benefits in my opinion and it was really nice getting my cdl for free and being paid to get it. Training was the best part of this job, was 3 months long and was the most fun I had ever at a job, but all that ended when I started driving on my own. Most passengers are nice, mind their business and are just trying to get to work, but u have quite a bit that will ruin your whole day because by how nasty, rude, and inconsiderate they are. The scheduling is absolutely horrible at first, having you work morning and nights all in one week, no way for you to recover and it's a battle every week on top of having to work 6 days a week (no signs of that mandatory ever going away). Come here to get your cdl, see how it is driving a bus but ultimately it's going to be very hard making a career out of this because they will run u into the ground. They also call on your one day off a week and ask if u can come in! They want you to work your life away!

I am one who truly appreciates being a part of the transit industry here at HRT.  My co-workers are the best as they have always looked out for my well-being.  I use transit as an everyday essential, and the bus operators are like family to me. My managers, supervisors and HR administrators have always advised me on how to be a better employee. It is always a pleasure to see the HRT President when he comes on the premises, as well as the other administrators that I come across on a daily basis. The wholesome and pleasant atmosphere that this company provides motivates me to encourage others to apply, such as prospective bus operator candidates, who are searching for great benefits (such as medical insurance, 401k retirement and free transit for their spouses).  HRT is by far the best company that I have ever worked for. I love it here.

My opinion a typical day at work consist of checking in getting your bus assignment and your workload for the day pre-trip my bus after determining you have a safe bus your work day begins.  
What have I learned? I have learned to operate 5 types of buses with proficiency and safety. 
As far as management they are very helpful and courteous. 
My workspace culture is different but enjoyable because every day is a different. 
The hardest part of the job was the training and having to remember a lot of information in such a short period of time.  
The most enjoyable part of the job is the opportunities to manage your time and to make a livable income and to be happy as well.

This Company is by far one of the worst companies to ever work for, Very high turnover rate. They will hire literally anyone that could pass a simple urine drug test. The supervisors, managers, and co-workers w/ seniority are all terrible people! Extremely disrespectful, and you will have to kiss butt or maybe even get on your knees to move up in the company. You get the worst schedule and it’s mandatory overtime, they don’t care. You won’t learn anything bcuz the teachers are horrible/ disrespectful people, Do Not Work Here even if you are homeless, you’ve been warned! 

I worked there before in 2018 I had a lot going on, just had a baby, car went down and the job was very demanding and backwards to say the least so I quit. Only to come back 4 years later to try it out again once my life has settled down a bit and NO still backwards as ever! Very demanding I put off going otr as a class A driver because I thought I'd be home to enjoy my family still but with the way they want you to work I may as well have went otr. Some dispatchers are awesome but some not so much. I mean for the people who don't have kids and family I say go for it the money is there to be made! But for anyone else who actually wants a life this is not for you!

The job is probably the easiest one I'll ever have. Immediate coworkers and supervisors are fun people and very easy to work with. Really easy to get time off when needed and the job tasks are incredibly simple. It's a good job if you want a job where you can expect the same thing every day. That being said upper management is greedy and likes to give themselves bonuses instead of using funds to fix issues around the workplace/upgrade outdated equipment. Raises are VERY hard to come by.

I have thoroughly enjoyed working at Hampton Roads Transit. I especially love how diverse the workforce is and enjoy seeing so many individuals from various departments work together for an important cause. I appreciate all the wonderful benefits the agency offers and feel there is room for growth. There's also impressive perks (free transit!) and a great work-life balance. I juggle a few volunteer positions and appreciate HRT's support for my work in the community. I would highly recommend a employment at HRT to others.

If you had a family,  you will barely see them due to the horrible scheduling. They treat everyone as if they are expendable. Time in will mean nothing. Tou could be here 15 years and still be stuck on a horrible schedule or forced to due mandatory overtime to compensate for their screw ups. No one stays here anymore. That is due to management screw ups as well. Continually misstreating people, along with ridiculous policies that are beyond the law. Yes thats right they do things beyond legal rather than following federal guidelines which causes them to continually lose people.

Top Job Titles	Average Salary
Senior mechanic 32 salaries reported	$27.47 per hour
Bus driver 25 salaries reported	$21.70 per hour
Customer service representative 13 salaries reported	$32,086 per year
Transportation supervisor 13 salaries reported	$70,000 per year
Attendant 23 salaries reported	$14.93 per hour

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