operations coordinator

accounts receivable clerk

Hapag-Lloyd

I've been working here for almost two months. I have (unfortunately) hopped around to a lot of jobs in my work history, and at this point can usually tell if a job will work out in the first couple of months. I feel like this one might actually turn into a career! It's a different type of work than I've done in the past but I feel like I picked up on it pretty quick, and there are always people I can reach out to for help if I need it. The hours are good but my commute isn't so I'm looking to move a little closer to the office next year. The pay is, to me, insane! It's the most I've ever made in any position anywhere. It's a modest annual salary but almost double what I've made before. My coworkers are great and everyone seems to like working together. They're constantly making jokes or laughing about something which makes the in-office days so much fun. But I like that I get to work from home 50% of the time too! My manager is so nice and is always giving praise where it's due, either to individuals or groups who deserve it. The hardest part of the job so far has been picking up on all the little details or tricks to do when I get stuck on something and there are still more to learn. 

Working at Hapag-Lloyd has been a good experience for me personally. I have worked at several office in the US. The people are really what makes this company so great. Most employees are very loyal and dedicated to the company. Advancing however is difficult unless you work in Germany or you are willing to relocate often. Lately the organization has gone through several mergers. The latest step is to close all local offices in the US and to centralize all functions Inside a service center in Georgia. However there will be some small sales offices located in some key locations throughout the US.

I work in the Long Beach CA office pay & benefits are great cos we are the Union office, but the working conditions created by management are very hostile.
Upper Management does not care about its employees any of us they boost about "Global Ethics" but that a joke, they use this so-called policy to discipline but they do not follow the policy. 

Hapag Lloyd used to be a great place to work but over the past 8-10 years the company has been in a downhill position.

Hapag Lloyd has a nick name in the Los Angeles-Long Beach Harbor  " Looser Line" yes this is our nick name,  that in it self says it all.

Timely dispatch of Import/Export containers for Midwest and Gulf. Moved raw materials, finished products & other supplies to and from different warehouses to the customer door per their request. Took customer calls when necessary. Timely dispatch of Import/Export rail billing via CSX, NS, CN, BN, KCS, Matson, UP Monitored containers sitting at COPS-Charleston Off Port Services. Made vessel cut-off 99 percent of the time: tracked and traced containers Communicated effectively with truckers, customers, and vendors. Created purchase orders for accounting; therefore, customers and truckers were paid in a timely manner.

Good Organisation to work with but should give good salary to employees. Company is providing other facilities to employees and if you are planning to work here for long time it is good Company with no pressure on Employees. Company also take care about employees interest and accordingly bring new ideas to work that helps employees to improve their knowledge and they feel better while working. Even annual party and other games activities also conducted to give some relaxation from work life. This is nice organisation with no pressure on Employees.


Management was somewhat flexible with workers individual situations. Sometimes management kept unproductive employees in their positions when they should have been pushed harder or let go. The company is unfairly structured to keep most positions on the same level when some jobs require a higher level of expertise, confidentiality, professionalism, and work/life inbalance. Upper management should consider that when assigning pay grades.

Higher ups are constantly raving about record profits yet our paychecks don’t reflect it. Considering the industry that we are in this company could pay their employees considerably more. Also there doesn’t seem to be much room for growth. Managers have their favorites and promote those from within. It seems they want you to do twice the work without compensating for it. They make decisions without really thinking about how it effects their employees. 

What is the best part of working at the company?
Bonuses, great atmosphere, great management and coworkers 

What is the most stressful part about working at the company?
Wasn't stressful at all. Was effectively trained for my position, went to work did my job and left

What is the work environment and culture like at the company?
Extremely fair. Great healthy work environment 

What is a typical day like for you at the company?
Typical day on the rail team was laid back. My mindset was come to work, complete my task and emails, do what is asked of me and leave. I had an AMAZING manager.

After 4 years of a restrictive hiring freeze, most of the quality employees have moved on, resulting in less than qualified individuals moving into the vacancies. 

This has also produced increased workloads, that must be accomplished in a limited time frame due to a hold on overtime. 

The management structure is extremely shallow, offering few opportunities for promotion. Openings in other offices, domestic or international, are rarely announced.

Benefit reductions put in place in 2009, still stand and aren't expected to return.

Reviewed billing charges for each order to verify they are correct and an invoice was sent. Obtained information from excel reports, and utilized the company database to generate invoices.
Worked in call center type office, back up for incoming calls verifying receipt of payments, creating and emailing documents.
Worked with off location service center thru emails or instant messaging to help with corrections to documents.
Training, company definitions & contacts thru intranet site.
As backup, answered phones.

Top Job Titles	Average Salary
Operations coordinator 1 salary reported	$18.00 per hour
Accounts receivable clerk 1 salary reported	$20.00 per hour

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