maintenance technician

leasing specialist

maintenance supervisor

assistant property manager

property manager

Harbor-Group-Management

A typical day is trying to do all you can with the tools you have been given, which aren’t very many. There are too many hands in the pot. However, if everything is going well everyone wants recognition. When there are issues that need addressing everyone acts like they have no idea what’s going on. Upper management will lie and say they were not told about the issues. 
They will set you up to fail, even lie on you,  will use you as the scapegoat to save their own positions. They want apartments rented for high rent but are offering sub par apartments. They don’t even want to change the carpet, even if there was a pet in the unit prior. They are aware of the issues with units but will do nothing about it. You have to beg and beg for the basics or to get things fixed, like the garage gate, pest issues etc.  
Inspections are out of date, have not been performed and most times need major repairs, again you have to beg. The properties are not  maintained. Harbor Group just wants to make money and are not concerned with resident satisfaction. 
The training could be from someone who isn’t even in the same state as you and they don’t even know the laws in your state. The person training you doesn’t even know half the stuff and you have to self teach. 
There isn’t much work life balance as there is always something needed. You repeat the same information over and over on different calls, very redundant. Corporate does not understand the site level. You are not heard, instead you get people who aren’t even in the same state telling you what you need for your property, and they haven’t been to the site at all. Nothing you do is ever enough. You and the team are stretched thin trying to handle the multitude of tasks on site, all while being pressured to maintain numbers in a platform that are unrealistic. 
There is no integrity, upper management will terminate you to save themselves and to hide the fact that they dropped the ball. I suggest you look elsewhere. They literally told me that someone had to take the fall. Even if what they were doing was wrong…….Don’t say you weren’t warned! 

Initially I was extremely excited about working for Harbor Group Management. On paper I was impressed with what the company conveyed. Upon starting my role as a new hire Leasing Professional  I quickly learned what I was walking in to. The community in which I was hired to work was gravely neglected in all aspects, had no COVID-19 safety measures or protocol in place, no sanitation being enforced or needed supplies to protect ourselves from the virus while on company time. I felt completely unsupported in the scope of training as zero formal training was provided during my short time there of 2 weeks. With no preparation to learn the operating systems, companies processes and my role details left me feeling incapable of adequately performing my duties to the high level of standards I believe in. I attempted to bring my concerns to my superior but the issues were sadly not addressed in a timely manner. If I had to describe my experience it would be one as challenging, chaotic, lacking structure and professionalism.  While the community itself has an abundance of issues I feel that if training was provided to the entire completely newly hired office team and Covid-19 protocols were set and strictly enforced my opinion would have been different. Sadly after no results or response to my final communication I interpreted that my concerns, health or safety was not of importance leaving me without a job. I had hoped upper management would be made aware of the office teams concerns prior. I gave 2 weeks to allow for the health and safety portion to be addressed but it wasn’t. I wish my experience was different yet I believe under different circumstances it would have been.

I took a job with this company, at a new property they took over, they were not properly prepared, it took two weeks to get a few supplies, managers were extremely inexperienced and unqualified for the transition. Communication was horrible, it's like everyone just did their own thing. Managers have (Napoleon complex ) they think they don't have to talk to the staff unless it suits their needs. IT is a beautiful property but because of inexperienced managers it will never be the "A" property it is supposed to be for the actual property owners. They love to spend lots of money on themselves but can't get elevators that were out of inspection, up to date. But we could spend money on golf carts nobody really needed. there was money to repaint the Property managers townhouse with custom colors as well, but we couldn't get a 2 wheeler or dolly for moving heavy items like refrigerators or stackable washer and dryers. they paid an electrician to come in and change bulbs in club house to led but couldn't get CFL's for building hallways.  
   It was one messed up lost in priorities and wasteful company. never let them run your property and if they take it over move out you will only end up disappointed.  

   This company it also a foreign investment firm with most of it's portfolio coming from foreign investors. ( Beware)

Harbor group is the worst company I have ever worked for in my life. I went months without being paid my on call money, and was required to be on call most of the year. I was sick for less than 2 hours and was told I must provide a doctor's note (despite company policy). I planned a vacation a month in advance, but was told I couldn’t take it because it's unfair to the team. You can clock in from your phone, but management will require you to log into the office just to clock in and out.
Management and regionals want to invade your personal life. Do not live on site, The discount isn't worth it. You will be expected to work  24/7. Even if you're not on call, They expect you to come in on weekends/holidays and run the compactor just because you live there. If you are on call, you have to come in and run the compactor (they won't tell you that before you get the job though). Endless training, endless checklists, endless logs to fill out, endless punches, and endless work orders. You might as well be an office employee too because you're in charge of every step of the turn process. Run.

What is the best part of working at the company?
Everything!!! I loved working for Harbor Group Management! They showed their employees how much they are worth and appreciation. They worked with you as a team and trained you in areas that are very important like fair housing rules. Discounts were great! As long as you worked hard, they treat you very well. They do not overwork you either. My experience with Harbor Group Management was at Skyline Apartments in Thornton, CO. 

What is the most stressful part about working at the company?
Looking back on those times, the only stress that I had was the stress I brought onto myself. 

What is the work environment and culture like at the company?
Work environment was friendly. Everyone worked as a team. It was fun at times. I loved it.

What is a typical day like for you at the company?
I loved at the property, came to work, did grounds for the first 2 hours, and then it was doing make ready and work orders for the rest of the day. We took turns on a rotating cycle for on-call. It was nice

The company as a whole only cares about their job and deadlines and while they are important it should not be at the expense of employees. There is absolutely no work/life balance and there is extremely high turnover because of it. They will tell you that they are constantly hiring due to acquisitions which is true. They are constantly acquiring a lot of properties but they are losing people rapidly. People are running away as if the building is on fire because of how toxic management is. They expect you to dedicate your whole life to the company working crazy hours at night and weekends to meet their deadlines. Everyone is overworked and since you're salary there is no additional pay. Management does not care about you as a person and your needs they only care about their bottom line. Run away from this company fast! In my first 6 weeks there I saw 5 people quit. During the remainder of my time there several others quit as well. This job is not good for your mental or physical well-being. Go elsewhere!

Harbor Group has given me the experiences of learning, education, advancement, skill building and career planning.  My instant experience has been with a real estate investment company where I served as paralegal to the General Counsel.  I have assisted and excelled in an ever changing environment with competing priorities.  I have the skills to be a highly effective executive assistant, as well as, a corporate paralegal.  I have assisted busy corporate attorneys with applying for building permits, easements, zoning requests and state licenses in ten different states.  I have also reviewed and edited leases, real estate contracts, filed required documentation to the Securities and Exchange Commission, as well as handling tenant complaints from multifamily housing with effective solutions that follow the mission of the company.   I have research, writing, analytical skills with an above average problem solving ability that I have acquired in my career which I believe would work well in a contract, research, analysis or customer service environment.

I made okay money but when you were busy and had to work overtime you would not get paid for it. If you clocked out after your 40hrs, someone would alter your punch out time so you did not get paid for what you actually worked. (Pretty sure that’s illegal) Our property was up for sale and once that started we could not spend any money, at all. Could not order supplies for maintenance, supplies for the office or even coffee or water. We were denied a Holiday Party as well. Often times the employees would spend their own money on these things. Once we were sold, half the staff lost their jobs to no fault of their own. Total took us all by surprise! We never received any goodbye letter from Harborgroup, no info on insurance (which so happened to end 3 days later with absolutely no warning!) No paystubs, nothing. It was if we did not matter and they cut all ties with us. Sad that they treated us this way at the end. 

No sense of team spirit, very cutthroat and corporate staff is rude and not helpful. They act like it's you against them. You work over time and your time is adjusted by manager so no over time is paid. Training program is mostly online which you have to manage during work hours while juggling residents and other deadlines. Training is also not consistent, you get different directives depending on who you ask and then you're called out for not doing things right. Employee referrals are promised but not always paid out. You get runaround until you eventually give up. This company acquires a lot of properties without a plan or proper staff to run them. They are focused on quantity not quality and the staff and residents end up paying for it. Staff members are not valued. Even when there is a death in the family the manager won't even pay for a condolence card. Oh and there is no sick time pay and they do not explain that to you when you get hired. You have to use vacation time if you get sick.

The company comes in and buys a property and talks a big game about how much money they make and the size of their real estate properties and make it seem like they are going to do great things. After a few months you see that they just buy portfolios and sell them off ( good business in their field) but don't put money into the properties unless they absolutely have to do so. Roofs leak, parking lots have huge craters, and building are falling apart. When they do fix something, they hire one company as contractors that charge way over market price and they do such a horrible job that the work only lasts till they put the property back on the market. If they are about to buy the property you work, look for a new job because your residents will hate them and you will have to try and rent out to people with higher rents each day even as the property falls apart

Top Job Titles	Average Salary
Maintenance technician 234 salaries reported	$22.56 per hour
Leasing specialist 111 salaries reported	$20.71 per hour
Maintenance supervisor 48 salaries reported	$32.16 per hour
Assistant property manager 41 salaries reported	$24.23 per hour
Property manager 26 salaries reported	$85,250 per year

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