nursing assistant

licensed practical nurse

server

housekeeper

cook

HarborChase

This company does not truly care for their residents, they would rather shrug issues off than send residents out when immediate care is needed.  Nurses fail to document and report important information to the next nurse, or get on the floor and help. One nurse in particular will laugh in your face when you report concerns about the physical condition of your residents.  It was reported that one care giver was abusing a resident, that caregiver is still seen on the floor.  Manager will BEG you to stay at Harbor Chase but won't offer any raise- refused to raise me to what was originally promised when I was first hired.  Caregivers spend more time on their phones, gossiping and cussing in front of residents and caregivers than actually helping out and doing their share.  It must be noted that this is not an assisted living center, it is much more like a nursing home with multiple residents requiring hoyer lifts and total care, but you aren't required to be a CNA to provide that care and operate those lifts!  Don't bother asking for days off, asking to come in late or leave early because you will get argued with to no end. If you get sick more than once in a period of a few months, manager will make the nurse take your temperature and text her a photo of it. This place is terrible, I chose to no longer represent whatever it is that harbor chase "believes in" because apparently all they really believe in is money.

DO NOT APPLY NOR WORK HERE IF YOU'VE ALREADY APPLIED!! For starters the company within itself is heartless & it doesn't help the situation when management is just as heartless. Don't listen to any of the mission statements or core values because absolutely not one part of the company operates by any of them! Management tell lie after lie & get mad if you have common sense enough to comprehend that they are lying. It's always extremely short staffed,management will put anyone on the floor to work such as maintenance but they are simply bodies to have the proper number of employees on the floor,they are 0 help to coworkers & residents. While we're all currently dealing with the covid crisis,the company refuses to help financially while employees are out due to covid. In other words risk your health & life,when you test positive,you're on your own. The company & management's ONLY concern is when are you coming back to work. This is not assisted living as stated,this is a complete nursing home down to feeding & changing residents in bed whom are total care. Did I mention that management is heartless! Did I mention that the company is heartless! Did I mention that you shouldn't apply nor take any positions at this place,EVER! OK,please save yourself  the troubles that it would create. Trust me a restaurant job is more worthy!

My experience at Harbor Chase was amazing. I would come in, have breakfast and talk about what is going to happen for the day, look at which residents have to be taken to appointments and make sure they are ready and aware of it. Then just fix anything customers or other employees point out or fill out a work order for. I learned a lot being here, I had no maintenance experience beforehand and after I left, I knew how to replace a toilet, change door handles and doors themselves, install steel bars in bathrooms or closets, learned how to drive a small bus, plus a bunch of other things. Management was good but unfortunately it changed a lot. The co-workers were awesome and very fun to be around. The hardest part of the job was of course the residents, you try to make them as comfortable as possible and it is hard when you know they miss their home and family rarely comes to see them and then of course being a retirement home you had to deal with them passing away and its very hard because you grow attached to them and they feel just like family. The most enjoyable part was learning so many life skills and of course the residents. As I stated before you grow attached to them and develop a very healthy relationship that is just great.

A certain team (which will not be named) constantly has to cover work of coworkers from their own team as well as others teams who continuously call in off work. So you end up doing your work as well as their work. 
There is rarely time for training. Management does not care about employees. They often lie or exaggerate situations, make promises that are not kept. Their main concerns is looking good when VP personnel show up. Work place culture is more like a show than an actual thing. Headquarters often makes mandates which are not practical or fair.
     The hardest part for employees here is trying get the residents used to living in a diverse community when headquarters requires that  Activities and events be kept separate. They do not want Assisted living participating with Independent living in Activities and events. Mainly because a handful of Independent living do not want to be around Assisted living. They feel to privilege to be around them. Many of the ones that complain need to be in Assisted living.
     The most enjoyable part of the job is when the residents smile and greet you when they see you. Because they realize you as individual really care.


A typical day at work was for me baking off sugary sweets in the morning. During lunch I put together salads, pizzas, and sandwiches. In-between my job I helped the chef prepare things he needed throughout the day. At night some days throughout the week I took the place as the chef.

I learned a lot from this job. I learned to say no(I over worked myself here, and it evolved into me being abused later on, which is why I decided to leave this job). I also learned here that hard work does go unnoticed, and that moving up in this type of company is almost impossible. 

Management here was awful(worst part of the job). Any way they could find to use you they will find and exploit it. Whenever anyone from corporate was coming in for a visit, EVERYBODY feared for the worst. I mean, you look to people above you for courage and support, why would you fear them ?

My co-workers here were your typical co-workers. 

The hardest part of my job here was the manager of my department expecting me to work 50-55 hours a week. There was a couple of times that I worked 13 days straight.

The most enjoyable part of this job was the ability to speak with the residence and learning about their past.

It does not matter what capacity you work in, you are expected to do care alongside whatever you are employed. There is not much to learn except that some residents are ok. In contrast, others are so needy and expect to be catered to even when you are busy with another resident. Management does not care much about staff, You work a year, and there is no salary review or evaluation done. You just work in the invisible. The workplace culture is BS. Too many family-related individuals work there. The hardest part of the job is doing two med carts and running around looking for residents to give them their meds plus you have to answer call lights and throw in care into the mix. That's a crazy place to work. Staff turnover is very high. Upon employment, you are NOT told that you are expected to do care with whatever your hired position is, but when you get in you are expected to do it. That is super RIDICULOUS!  You get one or two fifteen-minute breaks if you are lucky. You can only account for 30 minutes lunch break and if finishes so fast. If you are looking for a job, try somewhere else, when you speak , noone listens and many are afraid. The building is beautiful but employment is BS. 

i fell in love with residents and it is so hard for me to leave. Management changed my job description without notifying me or including me in the process. To take on menial duties, which I could have done if asked, but i was left to feel like nothing since my opinion didn't matter. There is a huge disparity between management and employees. Skilled nursing is critically understaffed, and i always helped out, but it is unhealthy what seniors are put through. They attach no value to talking and counseling people who are depressed, which i did. They see that i am talking to people and assume i am loafing. As a driver i was complained about on two different occasions...I had witnesses to one account, but HR said one more call and i was fired. My witnesses were not taken into account, and it showed me the value of the employees. They would believe an anonymous caller rather then an employee with a witness. Over time they tend to keep  bad employees and let the good ones go, mostly by under paying, and not recognizing the workers efforts. Bottom line...if you don't care about being a number and not getting treated fairly then there are better paying places for that.

I have worked for HarborChase for 2years and the environment is awesome.
I love the culture and the core values of the company are demonstrated in everything we do and throughout the whole team. Policy and procedures are what I see are missing from most assisted living companies and here everything is in place and the support is out standing. They want  you to be successful and give you all the tools to do so!
This is not a place to work if you are lazy and like to cut corners.
You are held accountable for all your work and for your department.
This is why we are the best.

If you are just looking for a paycheck and to fly under the radar this is not for you. The  teams are strong and each member is here because they fill a calling to be a servant leader and to use there God given talents every day in there work.

I read a lot of the poor reviews and I'm happy those people have left the company that only made us stronger.

If you want to fill rewarded everyday and you want to make a difference this is the company for you!

What is the best part of working at the company?
The residents! They are so loving, funny, and humble. Also housekeeping associates are amazing and so nice. 

What is the most stressful part about working at the company?
There is never enough staff! The management team need to get their stuff together. They are insanely inconsistent with policy and procedures. D.O.R.C. doesn't make care partners follow corporates "job duty" description. She allows they to set around in the office unless a call light is alarming, which forces housekeeping to pick up the slack and then they fall behind in their actual duties. Nothing that an adequate management can't fix. 

What is the work environment and culture like at the company?
Work environment for the most part is pretty relaxed and steady paced. When all team member are pulling their weight and doing their jobs its an amazing place. 

What is a typical day like for you at the company?
A typical day for the most part is so rewarding getting to care for the residents is humbling. As long as associates all do their part, stay in their lane its quite gratifying

I was delighted to start a new career with this company. The feeling quickly faded when I learned of the extreme turnover in corporate positions. It seems it is typical of the company to lie about bonus opportunities and attempt to avoid payment. The in- building culture is top notch, however this does not extend to the corporate office. A typical group call at the executive level generally involved name calling, belittling, and ridicule of coworkers on the part of the CEO and COO. Luckily, this does not seem to trickle down to the fantastic people operating and working in the buildings unless one of them visits. There is no positive feedback of any kind, even when evident positive progress is made. The travel schedule is grueling and unnecessary costing investors thousands for what could be accomplished in a one hour zoom meeting. The overall environment does not encourage regionals to work together, rather attempts to pit them against each other. 

Top Job Titles	Average Salary
Nursing assistant 1 salary reported	$16.00 per hour
Licensed practical nurse 20 salaries reported	$34.95 per hour
Server 11 salaries reported	$16.33 per hour
Housekeeper 15 salaries reported	$15.33 per hour
Cook 3 salaries reported	$19.50 per hour

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