mental health technician

registered nurse

social worker

psychiatric nurse

patient access coordinator

Hartgrove Behavioral Health System

The Partial Hospitalization Program PHP is the worse. The Director is the most unprofessional and unethical staff member you could ever work for. She covers for staff members when they physically abuse the kids, she retaliates against you when you bring serious matters like abuse to her attention, and threatens her staff with termination regularly. This woman has fraudulent documents in files for the children in the program so that she can continuously bill the insurance companies to exhaust all of their funds no matter if the child is doing better or not. It is a fast paced environment that can be stressful at times but this woman and her male flunky make it a serious toxic work environment. Management does not care as long as the money keeps rolling in for them. They will act like they are investigating but because the Director has been there for 20 plus years everything she does is okay. Horrible place to work if you are looking for a ethical, professional, and caring environment where you can be a blessing to children who suffer with severe behavioral issues and mental sicknesses.

Not all the staff members are bad in this department because I have had the pleasure of working with a few who care about the kids. The leadership of this department is horrible. Unprofessional female that only cares about keeping the money rolling so she can continue to pay for surgeries to improve her body and not the welfare of the kids. She appears sweet at first but this lady is the Devils daughter. Mentally unstable in the mind and uncomfortable with who she is as a woman. The Milieu Manager that is under her is just as bad because he abuses the children and she covers it up by rushing to discharge them when staff complains or parents. He the Milieu Manager, can never be found when you need him because he does disappearing acts all day unless he is forced to work in a milieu. They refuse to give you your state required 15 minute breaks even when you have to take medication. You are told to take it after the clients leave. She forces other staff members to take on responsibilities that are not theirs. I feel so sorry for the Social worker who is overworked, under paid, and afraid to tell the Director that it is too much.

This is not an environment for great people who are trying to better themselves because this environment will suck the life out of you. The salary sucks for what you have to put up with as a Program Manager or a Program Specialist. Don't do it. Take your love and skills somewhere else because it will not be appreciated in this department. I cannot speak for the rest of the hospital but I do know that other department complain the the pay sucks.

A day as a mental health specialist will vary based on whether you work AM PM or Overnight shifts. 
AM and PM were similar in that the entire day is scheduled in advanced. Two "mental health specialists" are responsible for the overseeing the day room and hallway respectively.
If you're in the hallway you're not allowed to sit the entire shift (8.5 hours with a 30 minute break) but you're expected to be able to chart on patients whom you have little to no interaction with sometimes.
Some halls are better to work on than others, there's adults pediatric, pre-adolescents, adolescent boys and adolescent girls.
Plenty of opportunities for overtime but you're expected to work on an as need basis and they bring new hires on as "flex" or "per diem" which means you have to call a hotline NO EARLIER than 4 hours before your shift. Which will mean calling at 5-6am to see if you work at 7am and sometimes seeing that your submitted hours were vetoed or you're not on the unit you requested.
There's little/no room for advancement from the MHS position and most importantly CPI (Crisis Prevention Intervention) protocol was rarely followed and even if it was, it doesn't protect the staff adequately- it only protects the Hospital from legal liability.

A typical day on the clock here, kept you on your toes. Everyone was always helping each other out. We took very good care of our patients, by keeping them safe from others and themselves. I never had a problem out of my managers. They were very accommodating when you needed something from them. The hardest part of the job was to listen to the patients, and hear their heart felt stories during group time. A lot of the patients had been through a lot in their lives, and needed someone to show that they care, and  give them a little guidance and hope in their lives. The most enjoyable part of the job, was that when I went home for the day. I know I had made a difference in my patients life. It let me know my hard work paid off.

This a very high intensive environment with a severe acute population. The risk for assaults from the patients are great. Staff are not revered, cared for or properly trained to withstand the level of acuteness of the patients. Staff worth is not taking into account for promotion and the I'm professionalism of Management is sad. 

This place has a turnover rate that I have never seen before. Each day you come to work you don't know who is working with you. The good staff leave becuase the pay is beyond horrible and you can go down the street and work at another hospital for atleast $6 more an hour. They beg and plead staff daily to work doubles or stay late and if you say no the scheduling people give you he'll the rest of the day. They units have nothing  but crayons and markers if you are lucky. They promise you promotion and more money but when it's time for what the promised it never comes. This place is one of the worst places to work ever. Do not do it. You won't get paid well and will get spit bit yelled cursed out alla that and they don't care when they hide in the administration office downstairs doing nothing. 

I have gotten the opportunity to work with a wide range of clients, whether it be demographics or presenting symptoms, this position has provided me with a lot of hands on knowledge. I work closely with patients on the unit, ensuring their needs are met to the best of the hospital's ability. I have learned the importance of the statement, "you are only as strong as your weakest link." Working with this specific population, there is always the chance there will be a need for deescalation. A strong team is required to accomplish this smoothly. What I have enjoyed most is getting to know certain clients as well as the difference, no matter how minute, I feel that I have been able to make in some of these individuals lives.

This job always provides some type of opportunity to the employees. It is pretty flexible and they definitely will work with you to keep you there. They offer a lot of freedom in how you engage with patients and the types interventions that can be done.  As a large mental health hospital, they could benefit more from offering specificed therapeutic certifications or trainings for advancement and improvement in patient outcomes. It is a pretty indepdent work place so you do have to do more to establish relationships with co-workers.  It is a teaching place as well so you do deal with change every year.  

Anyone reading these reviews should easily be able to decipher which ones are honestly being written by current and former employees, and which one's are obviously being inserted by administration to make this place seem like something it isn't; a just place to work. Focus is on profit, periode. There is little to know support, respect or concern for patients or staff. There is a reason why this establishment is constantly, and currently under investigation for situations ranging from improper conduct towards patients to falsifying documents. This proves incompetence from top/administration to bottom/staff. There are some good employees but they are far and few between.

short staff is common and no one ever lasts.
Gossip, employee having relationships with employers
clique if you get along with the right people you will be fine
working on an edge is what it feels like. 
Some nurses do not care and very little to no support.  they will let you handle  acute patients on your own if they are not cool with you. Very unprofessional and ghetto.
Horrible unethical and unappreciative environment. Do not recommend and not exaggerating.
It is not worth the pay it can ruin your career in the field if you are not watching your back and allow yourself to get fired and do not document everything. Patients are not treated right 50% of the time. sad.

Hartgrove is a difficult place to work simply due to the nature of the work. Working in inpatient mental health can be depressing and dangerous. The advice I give to new hires is to have an exit strategy as soon as you start. If you're working as a Mental Health Counselor there is little to no upward mobility, however the flexibility of the schedule allows you to pursue an education and still bring in more money than working at McDonald's. I don't regret taking a job at Hartgrove, but I regret not going back to school sooner.

Top Job Titles	Average Salary
Mental health technician 3 salaries reported	$21.15 per hour
Registered nurse 3 salaries reported	$40.00 per hour
Social worker 3 salaries reported	$54,167 per year
Psychiatric nurse 1 salary reported	$31.00 per hour
Patient access coordinator 1 salary reported	$3,600 per month

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