stocker

deli associate

cashier/stocker

Harveys Supermarkets

When I get to work I first drive to the back of the building to see what store conditions are behind the location. Back of the store is just as important visually because customer and other businesses can see.

I then check what emails I have not checked on my mobile phone and run payroll for the previous day/week.

Grab a note pad and walk the store from front of the building and going through each department in the store. I take notes on what items need to be addressed that day from a production standpoint as well as visual appearance and how best to meet customer needs.

Around 10 I conduct what the company calls a waste huddle, our company is driven at controlling shrink in our stores and has a program to help reduce waste and maximize profits.

I get with the departments and other associates working that day and let them know what needs to be addressed and give assignments that need to be checked with me before they leave or the following MOD.

Around lunch time I stay on the front end through the rush; greeting customers, running register if need be and take out groceries for those customers that need it. Putting customer first is our focus and want to ensure they are taken care of like family.

After lunch I check with departments again and see how production is going and make necessary to meet demand. I have several department managers under me who cascade this information down to individual department associates.

Depending on the day I may have a conference call at this point, if not I get caught up on the various paperwork I need to maintain. Profit and loss reports, hiring, alarm records from previous day, etc/

When next MOD comes on duty I get with them and do a store walk to discuss problems we had today and if they were addressed. Give them a list of what is left if need be and allow them to get started on their tasks for that day.

Supper time rush comes in starting about 4:30 and I will be greeting customers, helping associates on the front end ensure customers as taken care of (western union, money order, etc) if there the other MOD is occupied. 

Usually leave afterwards if there are no other issues to address. Sometimes there are reasons I need to stay late to ensure things are handled and the business runs efficiently.

Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Resolved guest complaints promptly and professionally. Cut and chopped food items and cooked on a grill or in fryers. Packaged menu items into bags or trays and placed drink orders into carriers. Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea and fountain drinks. Properly portioned and packaged take-out foods for customers. Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed. Quickly unloaded product shipments and stocked freezers.

A typical day at work consist of opening the office and counting down all the tills at closing. The customers and the co-workers (not the upper management, "store manager" and "assistant manager") make the job enjoyable. What I have learned about this company is that they will tell you one thing to get you in the door but then "lie" and not go through with their promises just to get you hired making you think that you have a good chance for advancing your career. The store manger is real good at this and this can be verified by a lot of the other co-workers at the store. *example* "there was a Position that opened up and the store manager promised this position to at least 6 other people even though he already had given the position to an employee that he was close to. He then goes on to admit that the only reason why he posted the position was to follow protocol and that by law he had to post the position on-line. These are some of the underhanded practices that go on at Harvey's everyday. There are even some co-workers that have been working there over 5 years and has NEVER had a raise. Please before you apply for this company please do your research. Maybe BI-LO will make some positive changes since they bought them out.

Let me start off by saying this: the head manager of the store is the most wonderful man I've ever worked for, to this day. I had never felt as appreciated as I did with them, he genuinely cared for my coworkers and myself. 
But that was basically the only redeeming quality of the job.
I worked as a cashier, and I loved my job! I like to keep busy, but they would have you check the same candy dates multiple times in the day just so you "looked busy". 
The few other supervisors come off as friendly and approachable, but then they gossip behind your back and roll their eyes. 
You've got to constantly "compete" for hours, and it isn't even based off of scan times, like you would think it is. It's just whoever is in the scheduler's good graces. The scheduler themselves is very twofaced, I personally believe.
Don't work here unless you are only looking for a way to pass the time; even when hours are stretched, they keep hiring more people for you to compete with.
You'll start off there as happy, but then you'll start to realize that the Southeastern Grocer's company really only cares about the customers and their google review- you are easily replaceable for them.

You go into work unload a truck full of dry grocery. Second you put all dry food onto U boats and push them to their desire aisle. Next, we stock the shelves of each item to its desire location. Then, we block the store, which means to pull all items to the front and make them look pretty. Finally, we would look over the store make sure it was perfect. I learned to be in a leadership situation, good communication, helpful to others, and being positive to whatever situation had happened. The management there was always busy and helpful. They kept my head high and keep me busy at all times. My co-workers were all different, Some were fast and hardworking, while some were very slow and unmotivated. The worst day i had on the job was working a double shift. I had work 6 a.m to 2 p.m. and then 4 p.m. to 12 a.m. It was very tiring for me but i did get over it. The most enjoyable part of my job was meeting people i soon called my friends. We knew that when we entered into to work we were 100% ready. After work though we cut up and hang out.

I read the reviews other employees expressed and simply couldn't believe they were talking about the same company I work for! Harveys Supermarkets? The grocery chain, primarily located in south Georgia? In my 30 year career, I've never been associated with an organization loaded with more negative baggage. Constant turnover, poverty wages, clueless leadership; don't have enough room to finish.
Typical day at work? Trying to keep your head above water while dealing with the mess left over from the day before. What I learned? To thank GOD for all the other companies out there that reward hard work, take decent care of their people, and have some clue that running a business like a 1920's sweat-shop is long-gone. Hardest part of the job: psyching yourself out enough to crawl in the door after 30 days or so. Most enjoyable part: Definitely a few very good people here...who also want out ASAP! Think I'm exaggerating? Just a disenchanted employee? If there's a store near you, give it a try! Then talk to me. With 35%-40% turnover, plenty of opportunity!

I don't hate Harveys but I am most definitely over working there. unfortunately I cant leave because I haven't find another job. Normally I come in at 12pm-7pm. This makes me the mid shift person. I run the cashier and service desk when I work this shift. They just started training me for opening the office. This shift is 6am -2pm. I have to make sure the office is correct from the night before and all the money is correct. Set all the cash registers and run reports from the previous days. Then I work the night shift which is from 2pm-10pm. I do the same as when I'm on mid shift except im not running a register as much. I'm over the service desk I make sure that there is always someone to check the customer out when they are ready. I do my best to provide excellent customer service at the desk and just being around the store. I handle returns and anything that I can handle before it goes to the Front End Lead or Assistant Manager.

A typical day working at Harvey's isn't as bad as you think. Just about everyone I worked with was funny and great workers. I learned how to do many things like offloading a truck, stocking, cleaning in a specific way, etc. The management was weird at times because there was always more than one. You had your general manager and then you had managers of different departments. It felt like everyone had some type of power. The workplace environment was solid at times and then sometimes it was bad, kinda depends on the mood you are in. The hardest part of the job was Crisping. Crisping is where you take most of the greens off the shelf and put them in water for 30 minutes and then replace them with new ones. It isn't as tough as you think but it is time consuming when you don't have enough time to do it. The most enjoyable part of the job was at the end of your shift. Most of the time you are finished roughly 30 minutes to an hour so you have time to make sure everything is situated and neat.

I love Harvey's, working there and shopping there. The thing I don't like is that they don't hire within a lot, for say management nor do they offer benefits for PT workers and they don't offer FT positions unless for management. Other than that it is like working with a new family. I learned that there are lots of people of different needs and likes, but you must do your best to stay calm in stressful situations and maintain customer service. Word of mouth is key to a business. Most of my co-workers are very unique, and full of gossip ( I don't like gossip). The hardest part of the job is the other workers in the deli (drama, gossip, etc.). The most enjoyable part of the job for me is the public, I love to work with people and try to make sure that their visit is a great experience no matter where they from or going to next. So when they think of Harvey's, they think of the greatest people and experience they ever had.

This is a great place to work. Most of the people within the company are wonderful people and you make a lot of friends. 1000% would recommend for a part-time job. There is a lot of potential for a real career with the company, and they don't mind advancing you, but you have to be willing to accept the much lower than average pay that you will get for the first 2-3 promotions. If you work in a store and are aiming to move up through store management, be aware that you will have to move through the ranks of lead, department head, MOD, and then finally at Assistant Store Director you will make a living wage. ***THIS MAY HAVE ALL CHANGED. I LEFT THE COMPANY IN 2018***

Top Job Titles	Average Salary
Stocker 1 salary reported	$9.00 per hour
Deli associate 1 salary reported	$16.60 per hour
Cashier/stocker 1 salary reported	$9.00 per hour

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