licensed practical nurse

nursing assistant

registered nurse

director of nursing

housekeeper

Haven Health Group

The first few weeks working at Haven was OK. Once I was there for a little while I realized what a toxic place it was. The moment I started I was met with gossip and high school like behaviors from people in each position. From the CNAs to the Executive director, it was consistent drama. The human recourses lady was rarely available to help, and if she did help, its because you mentioned the issue or question to her multiple times. She either only wanted to assist the people she liked, or was in her office with her door closed, watching Netflix on her laptop. The social services manager was even worse. It was pretty apparent that they were only hired for their "looks" and not their education or knowledge. With it being a brand new job, I let a lot of stuff go and tried to be positive and hope that things would get better over time. Things never got better. Management allowed their nurses to bully and intimidate their CNAs and if you had an issue with the way you were being treated the only response you would get was "they are your superiors". Basically the CNAs are at the bottom of the pyramid and don't deserve to be treated with respect or appreciation. In the few months I was there, multiple CNAs quit after only being their for a few weeks to a few months because of how the building was being ran and the treatment they received. As a CNA it was my job to report anything out of the ordinary or something that could evolve into something worse in regards to our residents. There were a few occasions where a CNA would alert the nurse of a problem, and it would either be ignored, or they loved to say "oh they just have a uti". On a few of those occasions, a few residents became septic because of the lack of urgency regarding their condition. the labs were either never sent, or were sent too late. One one occasion the CNAs on shift got so annoyed with a resident being on her call light that they pulled it out of that wall, leaving her with no way to alert anyone of needing help. I would never recommend anyone to work here let alone allow anybody that they know or love be a resident here.

The greats are the staff. The CNAs and majority of nurses were wonderful but most of them have since left for less toxic opportunities. Same with dietary staff and housekeeping. Unfortunately the management is sorely lacking. I heard more about my coworkers that I saw every day from the ED than I did from them. This place is very much a "if you are quiet and never set boundaries or have a good sob story you'll be appreciated" place, and promotions and accommodations are usually popularity based. Staffing ratios are terrible, and even though CNAs would go above and beyond, they would be deemed problem children if they ever brought up concerns. They are more concerned with budget and census than making sure staff has what they need to care for the residents. There is no room for growth here, and they will never promote clinical staff to management. They told us one meeting "if you don't like it, don't complain, there's plenty of other places hiring." Most of us noted that and left. Certain managers would throw their staff under the bus for things they did instead of accepting criticism from others in management, and would act like spoiled children if they ever had to work a weekend day (in a 24/7 facility.) Giving feedback on shortcomings or things needed is a surefire way to make yourself a target of every criticism, and they mock everything said instead of humbling themselves and realizing that they are the problem and the reason staff leaves in droves. If you're okay with people giving you a grain of sand and snapping their fingers demanding it be turned into a mountain, then this is the workplace for you. Just know when they say "were a family here," they mean their management clique, get yourself some experience as a new nurse or cna then RUN.

Haven has been an opportunity for me to advance my career, challenge myself, develop myself, and team up and work with incredible and talented people to take care of our residents. A typical day in administration involves working closely with our admin and clinical team to strategize and make the best decisions for the residents around their care, therapy, activities, getting the most out of their stay with us, and lastly to have a well planned and safe discharge process. 

We are constantly meeting with residents, their families, and adapting to their needs. We learn and laugh with them. Even on the hard days it feels good to do the work we do.

The culture is one of wanting to succeed. I work with a team that really cares about their jobs and wanting to do better all the time. They typically have had experiences in their lives that have made them appreciate the importance of good care for our senior and recovering residents so they want to show up and do good work. It makes all the difference to work with good people. 

Haven has been an opportunity for me to advance my career, challenge myself, develop myself, and team up and work with incredible and talented people to take care of our residents. A typical day in administration involves working closely with our admin and clinical team to strategize and make the best decisions for the residents around their care, therapy, activities, getting the most out of their stay with us, and lastly to have a well planned and safe discharge process.

We are constantly meeting with residents, their families, and adapting to their needs. We learn and laugh with them. Even on the hard days it feels good to do the work we do.

The culture is one of wanting to succeed. I work with a team that really cares about their jobs and wanting to do better all the time. They typically have had experiences in their lives that have made them appreciate the importance of good care for our senior and recovering residents so they want to show up and do good work. It makes all the difference to work with good people.

I have worked at Haven of Tucson for almost 3 years now and it's been my best experience of SNF facilities to work for!  I have been a nurse for 12 years with experience in different nursing environments, from home health nursing, wound care nursing, and out-of-state travel nursing.  I have worked for Haven of Tucson before in the past.  Having the opportunity to see what other facilities are like with my travel contracts showed me there are very few to none that felt like Haven.  When travel nursing was done, Haven of Tucson was the first place I wanted to come back to. It was awesome to see many familiar faces when I returned, which let me know the Haven family is exactly where I wanted to be.  The positive greetings you receive from the front desk, the closeness you feel with your co-workers, the support of a good team when things can feel overwhelming, and the laughs is what keeps me here at Haven of Tucson.  

Lots and Lots of new grads come and go, it's a great stepping stone for new grads or anyone unsure of themself in the field. Time management is key to being successful, however even the most experienced staff members often stay late, take short or no breaks due to understaffing. Shift bonuses are far and few, PTO may be denied even if you provide adequate notice. Staff members are often told to find their own coverage if calling in sick. Supplies can be difficult to find since central supply is so messy. Briefs and gloves can be hard to come by, and extras are kept locked up in the shed where floor staff cannot access. 
Despite these challenges, the patients make it worth it. 

I have worked at Haven of Yuma for over 18 months now. What really impresses me is that the company is honestly trying to improve every aspect its operations, from patient care to satisfaction of staff. They have remodeled over half the building and should be starting a new Rehab Gym soon. They are not perfect and they are still working on improving operations, but I have seen a lot of positive changes in the past year and a half. They have taught me that mistakes are part of the learning process. I appreciate the fact that if I make a mistake, I can admit it and fix it without fear of being chastised. Healthcare is a challenging profession and it is constantly changing. I like the fact that Haven uses current technology to adapt to these changes to make my job easier.

Haven is a terrible place to work, or to send your loved ones. Management is disrespectful to staff and refuses to staff the floor adequately, and as a result patients receive substandard care. Lack of staff has led to patient safety being compromised on multiple occasions; management will only step on the floor if State is in the building. Nursing staff are overworked, while constantly being told they need to do more. Pay raises are non-existent - many CNAs, including myself, discovered multiple times we were making less than new hires. There is a total lack of quality in care, and the culture is miserable. Most staff who cared about their jobs are now too burnt out to advocate for their patients. This is a terrible facility for all involved.

What is the best part of working at the company?
I appreciate how we all work as a team.. the  main Focus is on  our Patient Care... 

What is the most stressful part about working at the company?
The Facility does its best on Meeting our patients needs,however we  lack direct care staff and Nurses 

What is the work environment and culture like at the company?
The work environment is good everyone gets along with everyone else... AS a nurse, its my job to handle any conflicts as they arise with staff and patients

What is a typical day like for you at the company?
I work nights.. so as a Night nurse, I would complete any Patient Wound care that was not  done on the day shift. Complete all New Patients assessments and orders  as needed. Check patients for Changes in conditions.. obtain Vitals, hang and monitor GT feedings.administer meds, IV meds, Draw Blood as ordered. Etc.

I was a employee for 6 years and left in 2020 to take care of my husband.
I went back to work at Haven in June of 2021 weekends and prn.
I love my job and love the people I work with.
I was offered another job when I decided to go back to work part time but can’t see myself working anywhere else.
My boss is awesome and the administrator here now is very caring about patients and staff.
I had to put my husband in here in May after open heart surgery for rehab. 
The thought never occurred to me to put him anywhere else. I knew the staff and knew he would be taken care of. I never worried about him once while he was in here for three weeks.
As a employee I love the caring staff.
If I wasn’t a satisfied employee I sure wouldn’t have come back.
I just love working here at Haven of Tucson.


Top Job Titles	Average Salary
Licensed practical nurse 76 salaries reported	$38.43 per hour
Nursing assistant 69 salaries reported	$21.86 per hour
Registered nurse 58 salaries reported	$42.14 per hour
Director of nursing 24 salaries reported	$109,063 per year
Housekeeper 19 salaries reported	$17.39 per hour

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