psychiatric nurse

care specialist

social worker

social work supervisor

nursing student

Havenwyck Hospital

Upper managnet does not care about employees. They have had covid positive patients and still take new admissions. They do not adhere to recommended quarentine time for staff that are exposed to people that have covid. They only isolate certain units and keep others open so they can still receive revenue. Doctors refuse to come in and work only via zoom. When a patient tests positive they test only the other patients But never staff ..who are equally as at risk and are exposed as much or more to the infected patient and their quarters. They do not mind the social distance regulations. They put stickers on the floor but  then house 2-3 patients PER Small Rooming Area with shared bathrooms@ sleep 12 in apart breathing in each others faces. Beds only seperated by a small table stucture 12 in wide. They are only concerned with income and take way too many risks with the lives of patients amd staff. Administration's and new CEO hardly EVER are seen out in hospital area. When a staff member has exposure to patients with Covid they arent isolated for 14 days to be clear from symptoms and no risk of spread. Instead they are required to come in and work with other staff and patients and possibly risk exposure or be a carrier and pass infection unknowingly!!
 But when they had staff remaining home when there was risk of exposore there was no positive patients for a very long time and there was a very good feeling there of safety,  but THIS was also PRIOR TO the new CEOs arrival.  Since they have lost SO many enployees they cant have anyone quarantine for there would be nobody to work. These patients ARE NEGATIVE at admission- THEY ARE GETTING COVID FROM STAFF..who are exposed and not ALLOWED to isolate for 2 weeks as recomended by the health department of Oakland County. TO BE SAFE FROM THE PASSING OF THE INFECTION.
 The understffing puts the employes espcially nurses with licensure at risk  of getting into trouble when anything goes wrong or is not seen to. But how can one staff member..when left dangerously low.. be able to do the work of 4- 5 people who are rightfully suposed to be on each unit!  At times there is.only ONE nurse when there should be 4..and always one less due to telemedicne- it takes a nurse off the floor for a whole day. And then reduces safety on milleiu due to understaffing with mentally ill patients. RIGHT NOW there are  MANY Covid positive patients who were MOVED OFF THEIR UNITS but this is AFTER  EXPOSING 30 OTHER PEOPLE FOR DAYS!!!. Nobody came with sanitation or sterilization because all the HOUSEKEEPERS are GONE TOO.  Staff were NOT tested by the employers they were told to go get one elsewhere. Patients were tested ONE DAY but what about all the days that it can become symptomatic will they test daily? Will the staff be told to quatemteen? Or do they get to espose all their families? And come back to the workplace and walk through the hospital possibly spreading it to all other vunerable staff members. Children that were infected were sent HOME adults are corallled together amd kept in the hospital..not taken to another hospital that istrained to treat covid individual. Staff memebers are not even asked to put on full PPE...just masks. And are they really that protective when we have to eat and touch all the same things..the posive patient's had roomates too!! They arent set aside to wait for symptoms..no they are with the whole population possibly spreading it to the whole unit. Do not work there..with each new hire orientation..there are 12-15 people brought through for a tour...only 2% are there after 6 months.  We have lost a good 65% staff and these are individulas that have worked for many years there..All since March 2020. Theres been a new CEO for about 6 months and this has been when there has been the biggest decline in the hospital...things are so bad all over. Its palpable...theres only one concern and its REVENUES since her emergence the units have been grossly understaffed. At first one was made to bekive its because of all the losses of staff  due to Pandemic..but EVERY DAY.  WE R SHORT AT LEAST ONE  STAFF MEMBER.  Most positions require 4 Techs amd 4 Nurses .There 3 and 2 mist days now. So that doubles each staff mbr duties. Now if the CEO was TRYING truly to staff it then maybe extra pay on those days for DOING double the work. But now..its EVERY DAY leaving one to deduct..that its cost cuts...one Tech dwn saves her 31000 yrly..and theres 5 units..and nurses make much more add those deduction togather per unit..thats alot savings yearly .

Just DONT work here...JUST DONT
..not until.they replace this CEO or get some better administration people in who value their employees

My tenure at Havenwyck Hospital was profoundly challenging, highlighting significant areas for organizational improvement, particularly regarding compliance and resource allocation within the mental health field.

On a positive note, I appreciate the opportunity I had to work with and learn from dedicated colleagues in direct client care. However, the company culture and operational structure presented notable risks:

Areas for Improvement:

Ethical and Legal Compliance: There was frequent pressure to manage client caseloads and administrative tasks that required operating outside of established professional and legal guidelines for mental health services.

Resource Management: The organization was chronically understaffed, leading to consistently high, often unmanageable, caseloads. This created an unsustainable and potentially unsafe environment for both clients and employees, resulting in significant, unannounced employee turnover.

Work Environment and Communication: The organizational culture suffered from a lack of transparent leadership and was characterized by passive-aggressive communication patterns, which fostered internal competition between divisions rather than necessary collaboration.

Prioritization: Organizational decisions often appeared to prioritize high-volume metrics and shareholder profits over the necessary resources required to deliver high-quality, ethically sound client care.

I advise potential candidates to thoroughly inquire about current caseload standards, documentation expectations, and staff-to-client ratios before accepting a position.

All I can say is that working there gives a complete model for what NOT to do in a patient care setting with high acuity patients in terms of staff management and operations. 

Always understaffed at the PCS position, some nurses do not engage patients until its time to take medication, there is pressure to work an extra shift when their short staffed and the lack of staff causes operational concerns and liabilities regarding safety. 

 On the website there are services mentioned that we do not offer causing misinformation for individuals that are walk in patients.  There are staff that are not held accountable and their subpar work effort is of common knowledge and yet they still are employed at the hospital. 

Leadership is clueless about operations and the ideas that are implemented are a logistic fail and then we return to previous operating procedure that is not successful or conventional for the levels of acuity the hospital serves.

Doctors do not respect nurses and sometimes are not professional or just with patients.

No chance for advancement, hire in as a PCS with out clinical/medical credentials and you'll never get promoted to a position that is not front line direct care position.  Seniority at this position is not considered from what I can tell.

I received a write up for calling in after being exposed to COVID. I was told that since it had been over 2 days since I was exposed, I was not “an exposure.” First, no where in COVID medical literature do they use exposure to refer to people. Second, it is 100% possible to expose others if it has been more than 2 days since contact. This was a final write up, and I was terminated despite the dangerously low staffing throughout the hospital. The management team (comprised of RNs) told me it would be sufficient to wear a mask despite the close and frequent contact with patients.
This hospital is poorly ran, unsanitary, dangerous, and regularly overmedicates and endangers patients.
I loved my coworkers, my patients, and my duties during my time at Havenwyck; however, the management of the facility made working there awful. It was a toxic and abusive working environment.
While UHS (corporation that owns Havenwyck) has its own slew if problems, the issues with Havenwyck can mostly be attributed to the CEO and other leaders’ choices. The pay, benefits, etc. are not enough to suffer through this company’s incompetence.

Being hired as a new RN: It's extremely dysfunctional, enmeshed, cliquish, and like you've gone back to high school. Good friendships/relationships can be forged this way, of course. Of course, so can it break your spirit. You might find you'll get friendships that last long after you leave for something better. If you're looking for real-life experience with mental illness, the staff is far more interesting than the patients. Not particularly physically demanding, and it is a lot "easier." However, the unethical and questionable things going on will make you have to unlearn a lot of practices once you move on. This, of course, could be a good fit for some people. 

If you're looking specifically to work in a psych facility, as bad as it is (and the reviews are all pretty accurate), it's still the best one throughout  the Detroit area--according to everyone that moved from a different hospital. 

Havenwyck is honestly a terrible place to work. There is minimal work/life balance because the managers will text/call you everyday asking for you to come in because there is never any staff. The patients can be extremely violent, everybody I know has gotten seriously injured here and management won’t even ask if you’re ok, they’ll act like the situation never happened to push patients out quicker. Also you will be promised “incentives” for coming in on your days off/ staying late and they will try to make excuses after the fact as to why they can’t pay you those “incentives” in full. As for the staff, some coworkers are pretty nice but many are very catty and petty.
Overall management doesn’t care about wellbeing, pay is never what it should be, patients are extremely violent, and coworkers are unbearable. 

 New management is trying to make positive changes but there’s too much push back from long time employees and there’s poor moral because of the way employees are treated. Salary employees do not get sick days/ have to use their own PTO to have holidays off. It’s all lumped into PTO and they say that it’s because ”we give you more than most companies so it evens out.” That’s the biggest lie I have ever heard. I thought I loved my job until I got a new one and realized that I had been gaslighted into thinking that I had it made. UHS only cares about money and it shows by the quality of care and the quality of the environment. There is a reason turn over is so high and it’s not only because “mental health has high turnover.” I would have stayed there the rest of my career if it weren’t for how badly employees are treated. 

The administration team at this hospital lack professionalism and the knowledge to effectively run such an important institution. There is an extreme lack of communication which causes frustration and inefficiencies with patient care. It appears by their actions that the administration is concerned about money at the expense of patient care. The lack of electronic records makes it difficult to give a high-level of continuity in care and leads to long hours of hand-writing documentation. Staff members are rarely recognized and often mandated due to lack of staff. The turnover is high and is the direct result of a management team who is uneducated in clinical services.

The reason I am able to provide a 2-star overall review is because I did enjoy my team (depending on the day) and the experience to work closely with patients was very rewarding. There is not a lot of interdisciplinary teamwork or support, especially from upper management, and decisions to policies and procedures are made with little to no consideration of how it impacts patient or staff safety. There were days when I was scared to go to work because the "team" that was scheduled to work that day would have an "every man for himself" mentality and leave a staff member ALONE to de-escalate patients who were becoming violent. Sometimes, the team works AMAZINGLY together. Other times, it was like we were just a number. We did not get paid nearly enough to deal with this.

Management didn't care about your concerns. they are all about making money. Safety is a huge issue. Low staffing due to unsafe working conditions. Patients pretty much run the facility because staff are to afraid to do anything. Ex. If 2 patients get into a fight and staff try to break it up verbally first then if that doesn't work by physically separating them. The staff fear for their jobs because management doesn't want us to put hands on them. Even if it's necessary to stop them from doing major damage to each other. Lack of staff means more unwanted hours due to mandation. what you thought was going to be a quick 8 hours turns into as many as 18. Hours are ok if you want them but a unit that needs 4 techs will run with 2 with a full house!

Top Job Titles	Average Salary
Psychiatric nurse 3 salaries reported	$47.50 per hour
Care specialist 4 salaries reported	$18.25 per hour
Social worker 1 salary reported	$60,985 per year
Social work supervisor 3 salaries reported	$57,632 per year
Nursing student 3 salaries reported	$25.00 per hour

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