delivery driver

sales consultant

material handler

driver

retail sales associate

Haverty Furniture Companies, Inc

Let me start off by saying I have 20+ years in sales with 15 years in furniture sales. IMPORTANT: Read my entire summary, it's truthful and hopefully it doesn't get pulled for being straight forward honest and hopefully it keeps someone who can't afford to lose money from making the mistake of they're life here in the D/FW area.

I have been working at this company for 2 years in the D/FW area and I am actively looking for another job. I have seen the sales numbers for the D/FW area stores. Less than 20% of their sales staff make above 26k per year. 

They pay once per month. 

I had 3 managers in 1 yr. leave and I've seen the entire staff turn over twice in 2 years. 

They promote in their employment add 50k to 60k for sales and that's untrue. 1 person in each store may make around 35k to 45k working 6 and 7 days per week the rest starve if they don't come in on their days off and/or work 7 days per week. 

They cut advertising, you'll get an average of 2 people per day if you're lucky and they expect you to make a living from that. I have personally sat on point for an entire shift with no customers for 8 hours.

If you are in high school and live with your parents this is the perfect job for you. If you have an apartment or home plus car you will lose it all working here. I personally witnessed 2 sales staff downsize their homes before leaving and 3 sales people lose their cars because they couldn't make enough to pay their basic bills. 

Management is often demoted to sales staff, and then they leave because they can't provide for their families either. 

The owners are family and don't provide their employees a basic living wage. Once per month you'll get paid while the rest of the same furniture industry gets paid every other week or once per week. 

If one piece of furniture is not in stock until the following month on an order, they keep your entire commissions for 2 months until it's all delivered. And if it takes 3 months to come in you'll sit for 3 months without that commission and that happens on about 40% of all your orders.

My training class 2 years ago had 14 people in it and within the first 4 months I was the only one that is left, (in one month they had lost 9 out of the 14) plus I am getting where I can't even afford gas to get to work anymore and I have 15 years of furniture sales experience under my belt before being conned into taking this job. 

I was flat out lied to about the expectations on commissions and found out the truth after I got out of a one month training program. By that time my previous job had been filled. This is the worst paying sales job I have ever taken. This is the worst paying job I've had in over 30 years as a professional.

They have an open floor which allows anyone who wants to work everyday can, which then makes everyone else have to work more just to pay their basic bills because their floors are so over crowded with sales people for the people that are not coming in the doors.

Their furniture is never in stock, NEVER, and there is always a problem getting paid for what you sell because if it is not delivered that month, you'll wait 2 or 3 months just for that one sale commission and this happens all the time. 

I came to this company with about 10k in my savings to make it through the learning curve and now I'm down to nothing 2 years later. I would have made more working at a grocery store as a grocery stocker near my home as to working here.

Please read this carefully. You will get "FINANCIALLY HURT" working on commissions for this company. You Will Go Broke. They are trending down in most of their stores and do not tell you anything when you interview. They make it seem as if everything is great but this company's owners are wealthy and don't care.

They are misleading during the hiring process and have you sign a non disclosure form so when you figure out what's actually going on they believe that this will keep you quite. 

I quit a job paying almost three times as much because I had heard of the company name, and didn't think this kind of dishonesty would be practiced and I was shocked to see it's worse than I would have ever imagined. And it was the interviewer (manager) who was untruthful who convinced me to come aboard. And he's now gone too and a more dishonest manager has taken his place.

Their furniture is over priced for what you get and what you are selling and you have to use the mentality of a use car sales person and call people constantly at home and even at their work to get them to come back into the store and buy. They never have any door traffic because they want you cold calling and emailing people on your own.

The majority of experience Havertys sales staff have left and were leaving when I came on because they can't make it with this company anymore. Before leaving many of them said this was a good company in the good old days but because of the corporate management they've gone so far down hill that even they couldn't make a living any longer. They closed three stores in this area already and are closing more but will not tell anyone which stores they are going to close.

They will have you use your personal cell phones to contact customers and you are not allowed to give out your schedule to a customer even though you are on commission and need their business.

REMEMBER THIS IF YOU REMEMBER ANYTHING:  If you have an ounce of self pride or a teaspoon of dignity you will lose it working here. You will have to have a big savings account (take with you about 15k) in the bank, your car will need to be paid off and living in an apartment or home where others can help you financially.

The pay for sales people is so bad it could be legally put on a hazard warning. They will make you split a commission with people who have been there and knows the customer even if the customer didn't ask for that sales person when they came in. 

They have lost market share due to new furniture companies moving in this area and you are left with 2 ups (customers) per day to make a living and that's at "BEST".  

Management turnover is massive and management are on salary and do not care if you can feed your family because they know their time is short too. You Will Go Broke Working With This Company if You Are In Sales and I pray that you don't go through what my family has had to endure. 

I will be leaving soon and I give my sorrow for anyone who makes the mistake of working in sales for this company and doesn't listen to a person who made about 65 to 75k per year for 15 years before stepping into this mess. May your divine source (God) have mercy on you if you don't listen to this sound advise because it comes from someone who's actually went through this and has seen others cry and call their families and ask for money to help them while working 6 and 7 days per week.

And finally, you get 2 weeks vacation per year. But if you take your vacations in any year prior to the full completion of that year they will take it back in your last check. If you don't use your vacation because you can't afford to miss a day, they will take your vacation at the end of the year and you lose them. This company is exactly why unions got started in the early part of the 1900's. Their owners break you financially and get another one to replace you because they just don't care. I'm amazed that companies like this still exist. This company wants to go into more markets because their employee pool is low due to their reputation among sales professionals.

I know plenty of sales people in other furniture companies and the managers at this company knock other companies and call them punks and weak. But all the rest of my friends in these other companies are making 3 times what I make. I will be gone very soon. I don't hold any animosity toward these rich owners because they were born rich and do not know what it is like to have nothing. I bet they don't even know that 1/3 of their staff use pawn shops and pay day loans to make it from day to day working for them.

My last employer got a rave review, and I'm waiting for a position to open up so I can return. I'm saddened to have to say these things but if I didn't share it with people in the middle class who just want to feed their families, I would be just as awful as these owners who have no empathy for their employees and have never had the roof over their heads in jeopardy.

If I am completely honest with myself, Havertys was probably one of the worst jobs that I’ve ever had. There were a few good points, but in the end the bad outweighed the good.

Overall, I liked my co-workers. For the most part, everyone got along, and tried to help one another succeed. At times, it really seemed like we were a family. I also liked that they would provide lunch sometimes. Those were always good days!

Then there’s the bad parts of working for Havertys. The number one thing that made this one of the worst jobs that I ever had was that it was so BORING! Maybe it was just me, but I couldn’t find anything at all interesting about furniture or the furniture business. Also, the location where I worked was hardly ever busy. I mean, I can count on one hand the number of days where place was packed with customers. The rest of the time, you might get 2 customers per rep a day. 

Another problem is the pay structure. When you get there, they start you off with a guaranteed base pay, $10/hr. at the location where I worked, while you’re training, and you get that for the first 60 days. Then after that, you go to 100% commission with a draw. That might have been alright if it weren’t for the fact that this location was so slow. During slow months, it would be next to impossible to make your sales quota if you are new (I’ll talk more about this subject later). There were reps who because of the draw, wouldn’t even get a paycheck at the end of the month. They were having to live off credit cards. It is absolutely ridiculous to me that someone with a FULL-TIME job is forced to live off credit cards because the company’s pay structure is so horribly flawed. 

Another thing that I couldn’t stand is how hard it is for new reps to make it with this company. Most of the people who were employed there had been there for many years, some of which were there for 20-30+ years. They already had a long list of customers who they could pull from when things were slow. The new reps on the other hand could only rely on who came through the door. Most of the people who came through were either coming in for one of the veteran reps or just paying a bill. That got so annoying!  

I also didn’t really like how the place was managed. When I went in for the interview, the manager gave me the impression that he was the type of person who would help a rep out when they needed it, but also give them their space. This couldn’t have been further from the truth. He would literally just stand over people and watch them like a hawk. He seemed like some big ogre out on patrol to me. Half the time, I couldn’t even get through with a customer without him calling me over and asking what was going on or him sending some other rep to find out. It got on my nerves so bad! In my opinion, he spent way too much time out on the sales floor trying to get into everyone’s business rather than taking care of his own. At times, just his presence made the place unbearable. 

Overall, working at Havertys was a dreadful experience, and I wish that I would have accepted a different offer. I just hope that this review helps someone else. If any one of the issues that I wrote about would be a concern for you, I would urge you to PLEASE reconsider working for this company! Only take this job if it is a last resort and you really need the money or only as a placeholder until you find something better, like I did.

This distribution center combined two shifts (Prep & Load) & planned to cross-train both shifts into becoming equip to run the prep process & load process into a one shift deal. I think the idea was to cut back hours & eventually lower the staff capacity in order to save the company a lot of money. They tried it with all of their major distribution centers and this is the only one who is still doing it.

The problem is with a skeleton crew, it only takes one or two callouts to short a team. During the light season this can turn a 6 hour day into a 10 hour day. During the heavy season, this can cause veteran employees to quit. Without veteran employees the management is forced to rely on new hires and even temp, labor contracted workers to send out quality product that customers pay heavily for. 

I have no issue with the management at this facility. You present your concerns to them in a professional and reasonable way, and they will empathize with you entirely, but at the end of the day, they can give you a pat on the back and make no major decisions without going through the corporate office. The guys in this building, noble as they may be, cannot give mid year raises or bonuses, increase the employee capacity, or make any truly helpful difference without emailing or calling out of state management individuals, who haven't put their hand on the product or attempted to involve themselves in the processes they are now demanding, in decades. 

This company boasts internal advancement, but truly there's a total of maybe 10 supervisors & managers in this building, and they have all been here for years. There's never any indication that any of them may ever leave, so it seems as though once you become a team lead, you have peaked and are forced to go through the same, tedious work process forever until someone above you leaves, then for all you know they may opt to hire from the outside. 

All of this is hard enough before considering the intangibles like trucks arriving often 6 to 7 hours after your shift started even though they should have been unloaded before you even arrived, or guys on your team so frustrated from being constantly moved around because of the skeleton crew that you don't have faith in them moving quality product. 

If you have a family, a life, or any plans to tend to outside of your 9 to 5, Haverty's expects you to put them on the back burner to move their furniture. I like to work. I take satisfaction on putting my name on quality work. I don't like calling my wife at 6pm and telling her to cancel my dinner plans, or telling my in-laws I can't go to a mid-week Birthday event because I have no idea when I'm going to get out of work. There is no concern for quality of life, at least on the distribution end. I'd recommend a quality candidate to pass on this job, even if it means taking a pay cut elsewhere.

I've been a successful sales consultant for Havertys for 11 years and I've enjoyed every minute of my time on the floor doing just what I do best...  Sell.  Enjoyed working with customers and halfway through my tenure, The birth of the In Home Designers Program was introduced and rolled out just sparked more fun on the job being more involved in each sale and what it meant and brings to the table.  I did really well and I attribute that to hard work, teamwork and helping others follow the lead.  I only wish having an agent to take care of the back side of things was actually permitted, because they would find alot of irregularities that would blow your mind when it comes to managing your time and where you see yourself going from here forward.  Here is what they would find.
     Compensation of hardwork has no merit taking you to higher grounds with room for advancement.  Managers will keep you where they feel its best for them for personal gain.  Its never about the achievers.  Too much Mickey Mouse games politicizing the workplace where the morale is poisoned.  Training is a joke, because they're incompetent to present.  It's almost like a teacher walking into a classroom to teach a course without a prepared lesson plan.  And then they talk in circles like they know what they're talking about and we're the Kindergarden Graduating Class of the fools that knows no better.  Or better yet... Training would be on something Mr Obvious would play on a two minute commercial... Completely making my time well worth coming in early and to get motivated by it for the day and expect to write alot of business.  These guys believes in themselves too much that its scary.  They tell you what the goal in numbers are for today and what we need to write, but they can't tell us how to get there.  Judgement calls and decision makings are biased at times with an obvious bad taste of personal reasons.  They would lie in your face if it means saving their integrity and you're the nutcase that is close to being admitted in a mental institute.  It's never consistent on rules and guidelines they incorporate themselves at the local level to create a normal environment where a simple statement said can erupt Mount Helen.  They bare no responsibility, but would look you in the eye as if you just ate their lunch for them.  It's ashame and I'm embarrassed by it, because I really do like this company.  
The question would be...  Am I happy?  No, I'm not and because of it... I can leave and write millions for another company.  They can either acknowledge the outcry coming from the floors or stay the course, because eventually the cry would stop and you'll be tired of hearing yourself across an echoed room going back in time just dreaming how things were then and what it could've been today.

As with most furniture delivery jobs, the hours are unpredictable.  Start time is early, but end time can be very, very late.  Routing is very poor and without proper knowledge of the area, it is almost certain you’ll fall behind the ETAs given to the customer.  During season, don’t expect to be home before 7:30 depending on your commute.
At my location, I was indirectly punished with inadequate supplies to do the job (dollies, drill) and had to furnish those things myself due to other employees negligence and carelessness when losing supplies provided by the company.
You’re only as good and efficient as your help.  If the coworker is incapable of safely fulfilling the job, team lifts can easily result in injury, which happened in my case on multiple occasions.
The pay is decent, however the hourly rate is typically low - the incentive per completed stop without issues is where a decent amount is made.  However, product that has been damaged by the manufacturer, warehouse and/or loaders often results in stops having issues resulting in loss of incentive pay - something completely outside the drivers control.
Good or bad Management is purely dependent upon location.  I was with the company 7 years and worked under 4 managers, 3 of which were absolutely atrocious, giving little recognition and encouragement to drivers and asking far more than what should have been asked.  The most recent manager looked out for the drivers and did what he could to help us.

You can expect to be called in on your days off since staffing is usually very slim.

There is little to no job advancement here.  Once you meet the qualifications for driver, that’s about as far as you may expect to go.  They do promote from within, so if you stand out as exceptional, you may be promoted to management.

Once last thing regarding pay - I worked here for 7 years and my final hourly rate was not even a dollar more than the last driver hired on which was just a couple months ago.  It would appear that compensating veteran drivers is not a thing here.

I’d recommend short term (1-2 years) employment here if you are looking for an unstructured schedule with decent pay.

Great atmosphere.  Beautiful showrooms.  Co-workers are overall very positive, fun and helpful.  Always experienced excellent teamwork among most of the sales team.  We would TO a sales when appropriate and graciously help each others customers.  Just don't be the greedy one...do the right thing even if you were technically entitled to a split but your assistance was simply inputting an order in the system without any sales effort at all. 
Very slooooow at times during the week waiting for customers to come in.  If you lose your momentum easily you may want to look elsewhere.
Management is overall pretty good, but get a weak store manager and your life will be unnecessarily stressful.  My manager was not happy with the sales at one point so rather than coach the low performers (or get rid of them) he said "I'm going to hire two more sales people...that'll shake things up around here!"  So he would rather flood the sales floor and slice that pie into thinner pieces effecting everyone's income rather than be a manager and do the right thing.  
Also, a manager had better be strong enough to make decisions.  A soft or weak sales manager will be manipulated by a strong willed yet unscrupulous sales person every time.  So, interview your manager before accepting the job!
You will never get weekends or holidays off.  At some point in your life that may not be very important...but if you value family time - especially at the holidays you should look elsewhere.   
Only drawback is being beat up over not getting emails or phone numbers from customers who are "only looking".  You may even be encouraged to make up emails or other contact information just to make your ratios look acceptable to regional and district managers.  If you are a straight shooter, and integrity is at all important to you, you may have a hard time with this aspect.

I worked at Havertys Furniture for the last 3 years. My environment was delightful. My employee ratings were phenomal. I was well known by every customer in this location. I worked there as an Office Assistant. My management team prior to the new one I received was great! They were all about helping others and helping you succeed. Even after the pandemic we all stuck together and got through it. New management came to my location. Manager has shown signs of discrimination towards me from the first day he met me. He was painted a picture of me from a current employee that I had past troubles with. Instead of getting to know me he discriminated me. First day meeting him he wrote me up with this employee present in the office. Didn't have another manager that was present in the situation. Literally, everyday he tried to blame things on me and couldn't find no justification. As an office assistant I was running that store like a manager! Literally, 3 to 4 weeks of the new manager being there he called me on the day I called off and terminated me. Reason being, it wasn't going to work. I followed call off guidelines and everything. Also, the new manager hated if I let other "Management" know I would be running a few minutes late. Mind you my child was sick the day I called off and I had documentation that he wasn't willing to receive. My schedule with Havertys changed 5 times in a 3 year time frame. I had to go from being full time 2 1/2 years to part time because the pandemic. He wanted me to a "floater" He hated that I had a set scheduled. He tried his best to push me out of there. The balance between being a parent, regular individual first then being an employee needs to be more considered.The pay could be better. I wanted my terminated investigated and the HR department still haven't got back to me. The new manager is going to bring this location DOWN!!!! BEWARE!!! 

As a billion dollar company for the first time. In 135 years . They show gratitude to sales force by taking away commissions in the firm of  almost 20%. Every year you sign a new contract and the lower something of pay. They took away the bonuses on your vacation pay. So you are only calculated vacation pay only on the commission you get paid on not on what your yearly amount is. So if you made 75k for the year they deduct bonuses so you end up getting paid  like you only made 60k if you have 15k in bonus on heard off. You are sales not Management. You are rated on hours per dollar not volume. If you make 800k for the company and your dollars per hour on below 80percent of the store in three months you are let go weather you are out on vacation or not doesn't matter. Look for another place better sales not a people oriented company just for upper management. Even the old timer are not Happy they say company used to be better family oriented not now. They are just waiting to retire because they don't want to start over. What a pitty oh and you are sales,customer service and driver for crying out loud. They only need to ask the sales to clean the toilets . I'm a veteran in this trade and never worked for company with very little regards for the sales and support staff. If you are management you need to play along or your outcast. The upper management is going to take this company to the ground. Prices have gone down in the market and the are still over priced playing the COVID story. I could say more but I guest  I would need more space and several hours 


Havertys at Tallahassee has a great culture and work environment. They also send all sales staff to a world-class sales training program for a week.

The structure of the sales commission and the lineup-based lead system makes it difficult to realize a paycheck. Also the management structure pits you to compete directly with your sales managers who, in my experience, often turned to unethical practices to steal sales from new associates. 

The only people who make money at Havertys are the store managers and the sales managers because they gate keep the ability to perform price adjustments. I cannot count the number of times that a sales manager would "accidentally" talk to one of my customers and casually mention that they are a manager and could beat the price that I am giving to them. I would not get the sale and then the customer would buy from the manager at a better price than I was allowed to offer.

There was never any discipline for any of these ethical violations and, in fact, managers were praised for their sales numbers no matter how they got them. For the past ten years in Tallahassee, three sales managers have accounted for 70-80% of all sales each year. 

This is a great place to work if you do not need to make money. I am only giving two stars because I learned a lot about sales and was able to get a much better job in sales after getting some experience at Havertys.

Only work at Havertys in Tallahassee if you are comfortable competing with 5-8 other salespeople for 20-30% of the sales volume.

This is the worst job I've ever held. Havertys claims to have a mission to benefit its consumers, but then expects you to sell an extended warranty (on top of already price gouging their furniture that isn't much higher quality that what you would find elsewhere) to everyone walking in the door, regardless of their circumstances. They use underhanded tactics to underpay their employees, including wage theft. They are the only sales job in the furniture industry that I am aware of that is still currently operating on a straight commission pay scale. The workplace culture is full of pettiness, distrust, and paranoia, which I have seen lead to multiple fights in front of customers and staff. This is not helped by a consistent policy of collective punishment that has been adapted by a management team that lies through their teeth about even the smallest things on a daily basis. If you work at this company, you will be well and truly on your own. Not only would I suggest not working there, but I would also suggest not shopping there, as, among other glaring issues, they never, and I mean genuinely never, clean their mattresses.

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