Haynes Furniture

I was with the company for a year and I have recently left due to management. Let me fisrt start of by saying I loved my co-workers and the some of the sales people. It was a pleasure to have worked with such productive people. On the other hand I left due to the new Business Office Manager. She was very rude and a pain to work with. As far as her customer service skills with the customer were excellent treating her employees was LACKING. She was very RUDE, CONDESCENDING, AND BOSSY. You could tell this was her very first management experience and it went all to her head. I had no plans of leaving until; she walked through the door and I knew it would downhill from there. The company was overall OKAY, but the way some employees were treated was as if we were beneath them. HR is the worst because once your opinions are voiced it goes back to management then management starts to treat you differently, and the store manager is just a JOKE. 

I WOULD NEVER GO BACK TO THIS COMPANY IF MY LIFE DEPNEDED ON IT. PLEASE DONT WASTE YOUR TIME THE PAY IS NOT WORTH IT

I show up tp to work every morning with lots of yellow notes on my desk for customers that called the night before after my shift was over to follow-up with that day. You are always catching up work from the previous days and weeks prior and it is never ending. There is a lot of follow-up expected with customers and little assistance from management staff. The work load is just unrealistic for what one per person can accomplish in a days time. Be prepared to speak with a lot of angry disgruntled customers you entire 8 hour shift. It however is a job for someone just looking for an income in between jobs or while going to school. The really isnt much I can say about this place other than it has been a complete waste of 4 years of my life but because I am a current student I will stay until I can get a job in my major.

I was in sales first and it was useless to keep up with the leads and orders, because most of the time, all you get is angry customers calling in saying they received broken furniture. Good luck getting your commission. They don’t care about their employees, just their status and how much they make. One good manager; everyone else in a position of power gives all their work to others and then complain it not being done or it being incorrectly done, even if they don’t know how to do it. When I moved to customer care, the call lines never stopped blowing up with complaints from customers, so much so that half of what you need to get done for a call can’t be done, because they won’t let you pause calls to complete the tasks. Then the customers keep calling and nothing ever gets done until they are yelling/cursing at you on the phone. Terrible management overall and low pay for extreme amount of work.
STAY AWAY!!

Work on an up system, so not your typical sales job. With 15 sales associates & million dollar writer's with special privileges it made the chance of selling furniture very difficult. No training class, just the manager trying to teach and do their job at the same time ( if you haven’t sold furniture the Training is important to becoming successful. Management was decent, had one manager that truly cared she was great ! Lots of down time and you get called in early day of a lot and have to work bell to bell even on days not scheduled if email is sent out. I personally did not see any room for success as the seasoned employees are thrown bones while the new struggle to get one customer and close. Not for me

Most everything at my work outside of the sales floor was badly: old, grimey, or broken... Sometimes all at the same time. I can remember that there's a big industeral heater that hung above the warehouse. I asked why isn't that on?  It's 40 degrees in here !? The manager said it's been broken for years. all of the desks looked like that there was perminate second-hand smoke grime on every single desk (a lot of cracks. lot of chiped pieces missing).  My Manger once asked my coworkers (who were doing proficient back-breaking work) to work more. they asked for a raise.  They where denied.

Work-life balance
Put too many hours in during the regular schedule and got called in during the weekend.

Job security and advancement
Difficult to set goals as the atmosphere is very abusive and it rolls from the top down at all levels

Management
No leadership skills. Things would be great ar one store while at another it was not. Upper management coached from the bench and was very detached.

Culture
Abusive and indifferent

Overall
Too stuck on following procedures without any flexibility or room for lateral movement. Micromanagement and abuse were the norm. No sense of teamwork towards accomplishment of the common goal.

My day consisted of sometimes opening the store, getting all the cash register up and running with the money, counting the money tills. answering the phones and taking credit application. I also sometimes closed down the store which is to cash balanced every cash register and credit card receipts and do deposits for the bank for the next day. I learned how to complete credit applications. The hardest part was to tell the customer that their product did not come in or the delivery is running late. I enjoyed meeting new people every day

Over all the co-workers are great and management is pretty good too. I don't feel as if the CEO cares about his workers, more about the money they makes. To be a family owned company I feel as if it should feel more personal. It is a growing company with opportunities to come if you do your time. Overall a great company to work for, I enjoyed my time there, and made great connections. There is always something to be done, which makes the days go by fast. They teach you new skills that can be used elsewhere, so you don't leave empty handed.

What is the best part of working at the company?
Horrible place to work. No training, when I asked my boss for help with something she always told me to ask someone else!

What is the most stressful part about working at the company?
No training. They just put you at a computer and ignore you.

What is the work environment and culture like at the company?
Very depressing, no one talks to you or is willing to help.

What is a typical day like for you at the company?
Long, they expect you to work long past your 8 hours.

This is a good job if you like things fast paced.There is always something interesting happening and the people are great. I would have to say that the only downside is the schedule, you do have to be prepared to work weekends and holidays, and the schedule is floating not fixed. Sometimes there is stress, but if you have good deflection skills and the ability not to take things personally then you would be a good fit. Organizational skills are a must.

Working at Haynes Furniture: Company Overview and Reviews

Haynes Furniture

Haynes Furniture Ratings

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected