board certified behavior analyst

behavior technician

certified occupational therapy assistant

speech language pathologist

aba therapist

Healing-Haven

Because of the clientele, a day at work is always exciting. There’s always something going on and it’s never boring. There’s lots to learn when it comes to helping the autism community—whether it be about inclusion, advocacy, behaviors or simply how these children individually navigate this world. The clients are the reason I started this job in the first place. 
As far as management goes, there are lots of great people in charge and then some not so great. I believe this to be the case at most work places—you’re never going to get along with everyone. Except here, there’s clearly a disconnect between the founder/CEO and her employees. This clash is visible between her and her own management as well as her tutors. 
Workplace culture is great as long as you stay surface level. Once you dive deeper into the business politics, it gets very gray. Lots of negative people, hostile environment, and very little to be done about it. 
Very few rewards based on loyalty and longevity. Instead, those that have the same viewpoints as the founder/CEO are rewarded. Organization at the top seems messy. Priorities need to be sorted out in all aspects. 
I see the company attempting to change but the founder/CEO seems to have difficulty with letting go and seeing the bigger picture in regards to her employees and the culture and is solely focused on the generation of revenue. I know she must care for those beneath her but she has a very strange way of showing it if she does. 
Hardest part of the job for a therapist would be the days when you feel defeated by behaviors. Seeing a lack of progress is enough to get anyone down but in my experience I’ve found that the positive moments, no matter how far and few between they can be sometimes, always outweigh the lows. This is a community that requires patience, grace and positivity more than anything. 
At the end of the day, the clients are the greatest thing in the world. There’s nothing I wouldn’t do for these kids. Majority of the staff are pretty excellent people. Every work place has its issues and kinks to work out, especially a newer one that is still growing. 
If you thrive off doing good and enjoy a bustling environment, this job is for you.

Healing Haven is a really good place to start in the field or switch from another clinic. I think most people who come from other clinics feel a huge uptick in support at Healing Haven. There is a little bit of a disconnect between upper management and BCBAs/RBTs. BCBAs are extremely supportive and positive, as are fellow coworkers. Amazing culture to be around. Everyone is very passionate and quick to provide a helping hand. A lot of the issues the company face are just industry issues- demands from insurance, burnout within staff, constant day-to-day schedule changes. Scheduling does their best to keep things consistent. The biggest thing about management with HH is they WILL work with you! Communication is key. 
Benefits were okay, can accrue 40 hours of sick time, 80 hours of PTO. Unused rolls over but you can't use more than that 120 altogether per year. No weekends if you don't want to, Saturdays available if you do. No evenings required, evening shifts available Monday-Thursday if you do. 30 hours is considered full time. Most likely working a 7:30-4 or 8:30-5 block. 30 min unpaid lunch, no other consistent breaks. Prep/admin time is paid, but you're definitely crunched for time between prep and writing your session notes. 
It's a great place for practicum students, would genuinely not recommend anywhere else for it. 
My biggest gripe was being hard on employees for taking unexcused time off, yet allowing sick kids to come in for session. The clinics aren't visibly dirty or cluttered, but they aren't disinfected well enough either. Lots of physical prompting, but heavy emphasis on natural environment teaching and least intrusive prompting. 
Data collection's through Central Reach. Only real uniform requirement was company T-shirt. Diverse and inclusive environment. Families were also super involved in their child's care, polite, and enjoyable to work with. 

The building are never adequately cleaned resulting in awful conditions for staff and clients. Excessive heat inside the buildings in the summer and lack of heat in the winter makes for an even more challenging work environment. 
The scheduling team is terrible resulting in constant changes to schedules and not providing adequate time to prepare for clients. The support for technicians is extremely poor causing serious burn out quickly. 
The PTO policy is awful. With the buildings being so unsanitary everyone is constantly sick and unable to care for themselves in fear of disciplinary actions. They don’t want quality employees they only want bodies in the door. The revolving door. Most of the techs love their clients but they are so incredibly burnt out that it shows in the day to day programming. 
The more you put into the job the more they abuse your dedication. Advancement is available but unlikely if you don’t accept the constant disregard for your health and wellbeing. 
They love to give “feedback” but don’t accept it in return. You will fear losing your job if you try to address tough subjects. There are a handful of amazing BCBAs that would stand up for you but they too are over worked and burnt out. The lack of breaks across the board takes a toll on everyone’s mental health and willingness to go above and beyond. Being unable to use the bathroom because they are always short staffed in the afternoons but will make you take the mornings off whether you like it or not. 
The money they pay is absolutely not worth it. But they will provide smoothies or coffee once every few months. That makes it all better right? 

Pros: 
-provide ample training to new employees
-supportive, cooperative environment with peers
-Supportive superiors
-All needed materials are provided

Cons: 
-Do not have control of your schedule 
-Lots of paperwork, some cooperative with other employees who may inhibit your ability to meet expectations
-Owner claims an "open door policy" and that she is always available to help employees, but was very unhelpful when I approached her
-Did not feel valued

Other points to note:
-Can be very physical
-You are required to buy uniform shirts
-You may be physically attacked or harmed by clients
-You may have to change diapers and toilet train
-Innovative and modern facility, helps clients learn about and prepare for many aspects of life
-You may not be given breaks/lunch periods (but you may be able to eat while your client is eating, depending on the client)
-You will be expected to update paperwork before and after sessions with clients, but may not be given adequate time to do so

Ultimately, I left this position because after 6 months on the job, I was informed that I would be required to begin working Saturdays (for at least 3 months.) I indicated to HR that I did not wish to work Saturdays and that I had not agreed to that condition when I took the job. HR did not relent, so I took my concerns to the owner. She essentially told me I could work Saturdays or I could quit and be replaced. I quit.

The HH has a 6 month long non compete in place, that means when (or as soon as) you get fired or quit, you are not allowed to work for another ABA therapy in a 50 mile radius. When I told my new employer about that, they were shocked as they had never heard of anything like that. Here I was thinking that this was normal but it is definitely not.
You don't have time for breaks, you'll be busy preparing for your client. At times, you have to print out and research materials yourself, you're not being paid for that time.
While I was working there, there was more talk from employees about employees than I have ever come across in other workplaces. That makes it really difficult to feel comfortable working with those people.
The CEO, as others have mentioned, is unhelpful to say the least. She is not there to help you! Keep that in mind if you need anything from her.
One of the BCBAs was very rude with the kids and came across very arrogant. I understand that it takes a lot of time and work to become a BCBA, but you don't have to act like you're better than others.
Apart from that, the only positive things at the HH are the different rooms for the kids and then the kids themselves.
Steer clear of this place if this is your first experience working as an ABA therapist, you'll be very disheartened and let down.

What is the best part of working at the company?
Extremely rigid and inconsistent attendance policy. I was terminated during my 90-day period despite legitimate absences (illness, doctor-documented injury, and a required college exam).

There were no performance concerns. I reached Tier 3 and passed my RBT exam, but there was little flexibility or support.

Communication felt disorganized, and turnover appears VERY high. Overall, not a supportive work environment and would NOT recommend applying here if you have real-life responsibilities, as perfect attendance is essentially expected.

What is the most stressful part about working at the company?
The most stressful part was the lack of support and professionalism. Communication was often unclear, and it was difficult to get guidance when needed.

There also seemed to be inconsistency in how rules were applied, which made the environment feel unpredictable and at times unfair. Overall, it did not feel like a well-supported or organized workplace.

I would not recommend working at Healing Haven. My experience was disappointing due to poor management, lack of communication, and a work environment that left employees feeling undervalued and unsupported.

There was little consistency in expectations, policies often changed without notice, and management failed to address concerns professionally. Instead of encouraging teamwork and employee growth, the workplace was filled with unnecessary stress, favoritism, and a lack of accountability.

Employee morale seemed low, and it often felt like staff members were expected to do more with little appreciation or support. The turnover speaks for itself, and it's difficult to thrive in an environment where employees don't feel heard or respected.

If you're considering a position here, I encourage you to ask detailed questions during the interview about training, management style, scheduling, and employee retention. Based on my experience, I cannot recommend this company as a healthy or supportive place to work.


A typical day at work is hard to say, when being in a place not-so-typical. Every new day you never know exactly-entirely what to expect! I have learned numerous new things, to everyday, every encounter is a different learning experience. Aside from what I’ve learned thus far in Models/Training. The atmosphere of Healing Haven is so welcoming and friendly - From Management, Therapists, to our friends in ABA, everyone has been exceptionally pleasant and kind. I would say the hardest part of the job has got to be knowing how to approach and deal with every situation and every behavior of any different individual. Which of course, is something that becomes ‘easier’ over time, as the behavior becomes more familiar to you, but every individual is so unique ; To see their moments and days of happiness and progression are some of the most rewarding feelings to experience. The best part about the job is all of the people who make Healing Haven what it is and gives it its purpose - From management, therapists, to clients!

I have learned so much since starting at Healing Haven. I didn't know much about ABA Therapy or autism before working here. I love working for a company that is about helping children and their families. That is the overarching motivation of the leadership - to serve those who come to us searching for help. It is rewarding to work for a company that is doing all it can to make a difference in the lives of families who have a child with autism or other special needs. I try to focus on that when things get stressful, which does happen, and is bound to happen in any organization. 

I really enjoy the team that I work with and feel supported by them. I would recommend Healing Haven as a great place to start your career in ABA. There are many opportunities for advancement and you will learn from some of the best! And for administrative and support positions, there is a wonderful team to work with in this growing company.

I loved everything about working with the kiddos and supporting therapist! The support from BCBA’s was wonderful and they did a great job at helping anyone in need of extra support. The major downfall to this job was HR. Time off is acquired and if your own kid is sick and in the hospital but you don’t have “time” to take off then you can’t. You cannot take anytime off if you don’t earn it even unpaid. I get trying to avoid a lot of call ins but life happens and if you’re going to have someone pick between their own kid and this place, Healing Haven will never win. The time I left there were also around 20 other people leaving at the same time due to HR issues. It’s super sad for the kids but HH needs to realize that they’re losing good employees. Unfortunately they can just keep hiring more people instead of taking care of the employees they have. 

Top Job Titles	Average Salary
Board certified behavior analyst 59 salaries reported	$86,942 per year
Behavior technician 65 salaries reported	$20.49 per hour
Certified occupational therapy assistant 27 salaries reported	$24.91 per hour
Speech language pathologist 43 salaries reported	$98,158 per year
Aba therapist 4 salaries reported	$18.50 per hour

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