registered nurse

registered nurse - dialysis

radiologic technologist

registered nurse - emergency room

registered nurse - telemetry

Healthtrust-Workforce-Solutions

I've worked here for about 8 months. We work for all the HCA hospitals in Colorado. It is nice to pick your schedule and work as much or little as you want.Picking up shifts/setting your schedule is so easy and the staffers helping you do it are all amazing!
The hospitals we work for themselves are any where from great to a complete mess depending in the hospital, staff, nurses, and unit. They are all very appreciative to have us there though and say thank you for being there. We are usually there because of shortage in staff. 
The company and anyone other than the staffers are not in contact unless something is very wrong or needed. It is both a blessing and downfall as trying to get a hold if the right person or get help for something can be extremely difficult if impossible. Also they do make you feel expendable so that bringing any issue with payroll or management can feel like you may lose your job if you get upset about anything. I was not properly paid while I covid but they made it an issue about paying me to begin with so I felt I couldn't bring up that they shorted me quite a bit of money. I need this job though I just sucked it up vs get let go. 
The company is owned by HCA but most thing's you can't go through HCA to get assistance with. 
I would recommend working here as a part time get some extra cash job. You're only required to work 2 shifts a month I believe, possibly less. The money is well over average for my position. If you can handle never needing to talk to HR or any management then you might be ok working full time. Just know that you are not a normal HCA employee like the other you work with. Your issues can't be solved by anyone at the hospital's you work for. 
Only 4 hours of training on one unit provided. If you're not able to pick up and learn things quickly on new units or your new to field and haven't taken care of a variety of people or illnesses/  diseases / injuries than this is not the job for you yet. You need multiple skills as you could be put into any floor of the hospital. From the ER/ICU, to oncology/transplant. 

Parallon (HealthTrust Workforce Solutions-one of their many names) seems to have forgotten that most employees do not leave a bad company they leave bad managers, bad environments.  When you have over a 50% turnover rate you can no longer blame it on the 'bad employees' or 'desperate hires'.  As long as upper management is not seeing a great decline in the monetary numbers they do not seem to care what is going on with the lower unit managers/team/peer leads.  Clients are paying more money  to the companies they hire for collections (Parallon, Tenet, HealthTrust) than they should be due to the manager taking advantage of ways to give accounts to low producing collectors/their friends  (move to their inventory) that have already been setup directly with the client in person/online and do not need the intervention of Parallon.  Typical managers will get 3 bonus's monthly based on total goal being met monthly for division,  open house accounts and total goal met for all  collectors. Managers at the Parallon office I worked at allowed house insurance and certain house accounts to be manipulated so that they would receive all 3 of their monthly bonus's and then cover their tracks.  All the office's are to adhere to basically the same set of collection rules but that seemed to be a low priority. A couple of the work from home reps also commented that they worked during their lunch and after the end of the workday to do follow-up work.  Some reps came into the office 1-2 hours before the start of their shift to try and look for large insurance accounts and the unit manager would not say anything to them. Luckily the client system is date/time/name stamped which allows upper managers to see exactly when a collector looked at the account.  If a collector never looked at the account and only a manager did and now it is suddenly in the collectors inventory(sans phone call)  this can prove the collector did not do the work.

Strong supportive environment with good management, excellent communication between management and "regular" workers. Discouraged overtime not only for cost containment reasons but to promote a healthy work/life balance. Offered an excellent benefit package include support for workers who wanted to engage in activities to improve their overall health status. As a licensed health care professional (RN) I felt valued for my contribution, particularly in a non-bedside setting. Training was a priority to make sure we  understand why we were doing, why we were doing it, and how to do it correctly. We were given the knowledge and tools we needed to get the job done. Management almost always had their doors open to help deal with any problems that arose. However, due to the nature of the work I was hired to do we had to undergo frequent stops and starts in our work process, and training necessarily was fragmented and widely spaced -- sometimes to the point where one forgot what one had previously been trained to do by the time the next training session came around. Coworkers were supportive and collegial as well as being friendly and accepting. The workforce was unfortunately not diverse in my department, but this was more a factor of the kind of nurse seeking employment in utilization management/review rather than because of anything inherent in the corporate culture.

After five years with the company I wouldn't recommend this company to a friend or loved one. For a company that is a subsidiary to one of the largest healthcare providers in America you would expect a certain level of professionalism, standards and execution on roll outs. I can't speak on behalf of every department and for anomity reasons I won't specifically name which department I am specially referring to; but what I will say is that for a company with access to so many resources they are terrible at fixing issues. Clients have faced the same issues for more than three years without them being fixed. The new technology that we "upgraded" to is archaic,dead on arrival and has caused more issues internally and externally than our older system. From the VPN to the phone system to the VMS system as an employee it's easy to see that this company makes its profits by cutting corners on quality and shrinking team sizes to demand more work from their staff than is appropriate. It is difficult to defend the company when communicating to it clients verbally when the same issues they have with the company you also scratch your head at and think to yourself "Why would they roll this out without asking an expert?" Or at the very least try to have the foresite to see it's negative impacts on the business, clients and staff. Unless you are desperate I would recommend to look elsewhere. If you are looking for a place where you feel respected as an individual and you are able to have pride in your company and the impact you both make on the community then steer clear. This is not it.

•	Practice Support Services, Tier Two
•	Receive incoming calls and emails from customers.
•	Initiates proactive communication both written and verbal with the practices, my team, and my leads.
•	Understand the centralized billing office’s operational process and computer systems.
•	Ensures that the customer’s issues are dealt with in an efficient matter.
•	Coach and train other Practice Support Specialist on Shared Service for Physicians policies and procedures, quality assurance measures, and proper costumer service etiquette. 
•	Train and re-train Practice Support Specialist as necessary.
•	Complete the research that is necessary to appropriately resolve the cause and respond to customer inquiries, request, issues, and/or complaints.
•	Work in eCW supporting and educating practices with the revenue cycle.
•	Build and run reports in Dashboard
•	Move money from claim to claim to balance out patient accounts. 
•	Correct insurance adjustments to correspond to the EOB/ ERA.
•	Locate missing insurance and patient payments and post to the correct claim.
•	Work with treasury and create batches to insure that they are balancing every day. 
•	Assist patient support in taking payment calls for patients.
•	Use a ticketing system called Remedy to communicate with departments within Parallon.
•	Use outlook for email to communicate with practices and other Parallon employees
•	Use Excel daily for data, and reports.
•	Assist practice in Programs such as: eSAF, OnBase, Dashboard, Service express, Business Objects, EPIC, Artiva, Knowledge Base, and eCW.

Things changed on a daily basis and unless you are unbelievable at taking notes, its close to impossible to keep up with them, and these are big changes that need to be remembered. I was respected there by my peers and helped wherever I was needed. Because of my outstanding customer service and teamwork, and common sense and fast leaning abilities, I was chosen to work on certain projects to help out. I became pregnant shortly after starting and still did my job extremely well. After Covid started we went to working from home. I was six months pregnant at the time. After the baby was born I still did my job well but started to have trouble keeping up and getting caught up with all the hundreds of changes made during my maternity leave. My inbox was outrageous! They told me I would have time to get caught up but apparently I was supposed to do that on my own unpaid time while taking care of a new born. I made a mistake that was not forgiven, which is one that could have been forgiven and fixed by me, and was not given the opportunity, despite my very clear communication about how over whelmed I was, and was let go. They unfairly let me go! I was great at my job! I made all my numbers and customers loved me. The phone conversations would verify how pleased my customers were with how fast their documents were reviewed. It’s a shame. It’s a great company to work for. Great pay, great people, benefits, holiday parties, pot licks, laughs. Bad management, lack of compassion, lack of communication. 

Located at 1151 Enterprise Drive, Suite 100, HealthTrust is not very competitive with regards to employee development, effective management, and pay.  The positions of Accounts Payable Specialist, Purchasing Assistant, Warehouse Picker, and Customer Service Representative have high turnover.  Management will turn away candidates that live far from Coppell and prefer to hire high school diploma or GED candidates to start candidates at low rates.  For Accounts Payable Managers and Director, too many conflicting rules and made up policies are given.  It is very often that direction is given by word of mouth and then you will get in trouble for performing that work.  When asked, management will pretend to have never given any verbal direction have employees take the blame.  This current managers and director like to threaten employees with 'coachings' that are secretly used as HR records to get people terminated.  However, when they make mistakes, all is disregarded.  Also, the now VP of HR has favorite managers and directors that will allow them to not get fired or eliminated from their positions due to their 'friendships'.  Culture created is very fake and the C-Suite management team tends to look down at employees there and are very fake in their greetings.  This facility has the highest Ethical issues reported against management in the company.

What is the best part of working at the company?
Some schedule flexibility, although you make your own schedule there are penalties for canceling your shift, the facility can cancel your shift within an hour and a half prior to the start of your shift which really made work difficult.  
I could never rely on my schedule, on the company, on my peers, my supervisors or anyone.  I didn't feel like I had support the entire year and a half working for Healthtrust Workforce Solutions. 

What is the most stressful part about working at the company?
Everything was stressful, no schedule to rely on, as a CNA the hospitals had bo problem using a cna as the scapegoat, if anything goes wrong it is immediately the CNA'S fault. Healthtrust goes right along with it, no investigation, no further action on my part just a write up, and eventually terminated.  I will never work for such an untrustworthy company again. 

What is the work environment and culture like at the company?
Healthtrust claims to be culturally diverse, yet wrote me up twice for not being culturally diverse enough???

What is a typical day like for you at the company?
Either going into work or being called off. Going into work, I pick up the slack, assist over 4 nurses with their jobs, do my pct tasks  and cna tasks, and only be appreciated for being the cna.

My recruiter was very helpful and friendly, and compensation was great. Optional benefits started just before family issues required me to give up traveling for a while. Of course the work environment differs from assignment to assignment, and satisfaction depends on your individual recruiter, but mine was great. As a traveler you are usually the first floated, which really didn't bother me. I found that the biggest issue working for this company anywhere was whether or not an employee knew Meditech. No amount of training is really sufficient to actually learn Meditech, I had worked with it for 2 years prior to traveling - it took me about 6 months from the time I started at my first nursing job to get used to it. And even after working with it for 3 years, I always find something new, something I didn't know about it. I have heard that all HCA facilities utilize this documentation system, and that Parallon staffs HCA facilities. But since I was used to it, my experience was very enjoyable, getting to see new places. I learned I would prefer to travel with a "buddy" since I don't really enjoy doing things by myself, and personally, it takes more than 3 months for me to make friends I am comfortable around.

I signed on with HealthTrust to provide locums support for a facility where I held hospital privileges.  Given I already held credentials, this should have been an easy process.  Wrong.

Initially, the recruiter was responsive, but as the start date approached, basic questions went unanswered.  Rather than respond to emails or return calls, there were no replies instead.

I contacted them early on to report that I suspected a problem with payroll.  Again, no response, therefore, I reached out to IT whom eventually connected me with payroll to allow me to enter my hours.

That should have fixed the issue, right?  Wrong.  HealthTrust never communicated with the covering facility what was needed on their end to approve hours.  Therefore, I did not receive pay for the first pay period.

I mentioned to them before, my reservation with working with HealthTrust were delays in compensation, but was assured those were isolated circumstances.

If I had the chance to do it all over from the physician standpoint, I would select another locums company to work for.  There are plenty of locums agencies that have access to email and will use it.

Top Job Titles	Average Salary
Registered nurse 35 salaries reported	$43.85 per hour
Registered nurse - dialysis 300 salaries reported	$40.86 per hour
Radiologic technologist 228 salaries reported	$2,243 per week
Registered nurse - emergency room 10 salaries reported	$45.46 per hour
Registered nurse - telemetry 14 salaries reported	$45.37 per hour

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