Hearthstone Communities

My job started at either 6 am or 8 am in the morning, Monday thru Friday. I worked 8 hour days & also filled in as needed for the other shifts. 
I got along well with my co-workers & management & always helped them if possible. I have great respect for what my co-workers did as well as the management team.
The hardest part of my job was training new employees to be receptionists. I wanted to make sure I covered all aspects of the position and be sure I explained it as easily as possible.
The most enjoyable part of my job was seeing what a great job each department did. I feel it takes a special person to work in the healthcare field and I commend each department in what they do. I watched my parents come in Hearthstone as residents & watched the wonderful care they were given..

I have only worked there for a month. I was in maintenance. They switched me because I didn't fit there "criteria". I barely got taught anything while in maintenance. They never showed me how they did certain procedures on how to text and check things. They barely showed me around the property to locate pumps, half the keys they gave didn't work for a lot of stuff they said they worked for. 

Then they switched me to housekeeping and gave 1 day to do shadowing under someone. Then the next they let me on my own. I had no idea what rooms were cleaned or what section of the building I was taking care of.

Great beginning for a new nurse.  Skills are sharpened and the atmosphere is friendly.  I felt I could be open and honest with any questions I had.  The company tends to run short staffed.  It makes it very difficult to care for the number of residents you are assigned.  Also, due to the abundance of agency help, charting is hard to follow and continuity of care tends to fall between the cracks.  The nurses that are employed by Hearthstone then have to try and fill in the blanks or stop what they are doing for their residents to put orders or notes into the computer for agency nurses.

I always worked as night charge RN or House Supervisor depending on which wing of facility I was working that night. Shift consists of preparing residents for bed, evening medication pass, dressing for bed and toileting residents before bed.
Management was off-site so never had much interaction with them unless requesting additional resources.
Hardest part of working for this organization was the extremely limited resources available. 
Most enjoyable part of the position was interaction with the residents.

Answering multi-line phone, faxing, filing, watching security cameras, to insure our residents safety. Entering data into the calendar, working with outlook on a daily basis, help residents and there familys with any issues or needs they might have.
I liked working at Hearthstone it was pretty challenging job, I disllike the part wear you make friends with your elderly residents and they would pass from old age or sickness.

Hearthstone Communities is a stressful workplace with almost no training, poor management, and unreliable co-workers. The training is one person for the most part showing how the job is done and not really walking the trainee through the 100% process because of unreasonable expectations from management.

Management only cares about money not the residents. Not enough linen at times. The food they serve to the residents is horrible. I have seen the kitchen send out burnt food and expect us to serve it. Not enough food for the residents. Housekeeping is done at a minimum. The aids are nice and can be helpful but are very sloppy in work..they leave the rooms a total mess. I do not recommend this place to work.

bad communication between manager to employees 
very under staffed
minimum wage
every 2 week pay 
simple tasks & lifetime skills learned
hours are good, especially if in school
-dish washing, taking trash, serving in dining rooms

Balancing Work & School was easy if you work the night shifts
Opportunities to move up
Residents are very sweet and make you feel welcome 
Cooks are very Nice and helpful 
Poor Management 
Understaffed

This company has a wonderful culture with a caring staff.  Upper management changes very fast.  No decisions are made creating chaos and reactive work environment.

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