registered behavior technician

board certified behavior analyst

speech language pathologist

occupational therapist

physical therapist

Hearts-and-Hands-Therapy-Services

Hearts and Hands Therapy has been my professional home for the past 6 1/2 years as a Speech-Language Pathologist (SLP), and I can confidently say it's a place where passion, collaboration, and positivity thrive.

One of the standout features of Hearts and Hands Therapy is its commitment to creating a collaborative environment. The interdisciplinary approach is not just a buzzword here; it's a way of life. Working closely with occupational therapists, physical therapists, and other specialists, we form a cohesive team dedicated to addressing the unique needs of each child. This collaborative spirit ensures that every aspect of a child's development is considered, leading to comprehensive and effective therapy plans.

The positive and supportive atmosphere at Hearts and Hands Therapy is truly remarkable. The leadership fosters a culture of encouragement and open communication. As an SLP, I have always felt valued and appreciated for my contributions to the team. The emphasis on professional growth is evident through ongoing training opportunities and a commitment to staying current with the latest research and therapeutic techniques.

Hearts and Hands Therapy is undoubtedly focused on helping children reach their full potential. The dedication to each child's success is palpable, and the therapists work tirelessly to create personalized interventions that address their unique challenges and strengths. The clinic's commitment to evidence-based practices ensures that we are always providing the highest quality of care.

The supportive network at Hearts and Hands Therapy extends beyond the immediate team. Regular team meetings, case conferences, and collaborative problem-solving sessions enhance our ability to address complex cases effectively. The sense of camaraderie among the staff creates an environment where everyone is invested in each child's success.

In conclusion, Hearts and Hands Therapy is not just a workplace; it's a haven for professional growth, collaboration, and making a meaningful impact in the lives of the children we serve. I am proud to be part of this outstanding team, where the collective passion for helping children reach their potential is truly at the heart of everything we do.

If someone were to ask me the qualities of my ideal company to work for, I would list everything I have here at HHTS. The families we work with are so grateful for the services they receive. All of my coworkers are passionate about improving the quality of life of the kiddos we work with and it is inspiring to watch them interact in the shared gym spaces and hallways. The core value of constant collaboration is felt every day as I can easily connect with another discipline regarding a shared kiddo. The leadership team truly cares about the quality of life of their employees and consistently adjusts protocols and policies to be on par with what the market trends are showing while also taking into consideration the wants/needs of their employees and also maintaining and upholding their core values of the company to provide the best services we can for our families in need. The benefits are numerous and are above average industry-wide. The work schedule is fair and it is easy to have work-life harmony if you want to have it and use your time during the work day effectively. Mentorship and teaching are at the top of the priority list and is the first course of action when an issue arises rather than a disciplinary model. I have worked at other big name medical systems where I felt like just a number, I finally found a place to work that feels like I matter and am doing important work that impacts the surrounding community. 

Management: Hearts and Hands is so much more than a company/workplace. The staff at Hearts and Hands seek to get to truly know each employee that works for them. They do not see employees just as what work they produce, but as a human being and they always prioritize a family-first mentality. Opportunities for growth are endless at HHTS. I am so appreciative of all of the opportunities to learn new things, from getting new certifications to taking continuing education courses. 

Difficulties of the job: The hardest part of any office administrator role can be dealing with the parents, however, the management at Hearts and Hands provides training on deescalation and support through corporate coaching. 

Company culture: The company culture embodies their core values - life-long learning, enthusiasm, being better than yesterday, endless positivity, and so much more. It is wonderful to work for a company that wants to see you succeed in your role! Anyone that asks me about my job or what I do for work hears how I love working for HHTS. The CEO herself is so servant-hearted and will jump in to support her team. 

Mission of the Company: The mission of helping families with children with special needs is so near and dear to my heart, and I feel lucky to be able to go to work every day where the entire company is pursuing that same goal. 

While the best part of the job is working with the clients and coworkers, upper management has made the work environment difficult to withstand. Speaking out about concerns about the clients care, and respect and support for staff will place a target on your head and the company will do whatever they can to make sure you are no longer an employee. The company says that their mission to provide client centered care, but it seems like they are more concerned about the politics and money side of things. Numerous outstanding staff who have showed how passionate they are about the care they provide have been let go. It seems they only want to keep employees who do the bare minimum and keep their mouths closed. BCBAs are direct almost everyday and the chance of having to cut clients is high due to the company not listening to directs staff plea about hiring new employees to replace those they’ve terminated. This leads to inadequate training and required supervision. Caseloads for speech, OT and PT providers are almost unmanageable but are pushed to bill as many clients as the company will throw at them. Pizza lunches are provided by management when they seem to want to keep something under wraps, so you’ll never go hungry. 

I’ve really enjoyed my time with this company because the culture is built around growth, collaboration, and open communication. One of the biggest things I’ve learned here is the importance of showing up each day with the mindset of doing a little better than yesterday. There’s a strong emphasis on learning through formal training, peer feedback, or simply being encouraged to try new approaches.

Management leads by example and creates an environment where transparency and communication are valued. They’re approachable, willing to listen, and genuinely committed to supporting both professional and personal development.

The workplace culture is one of teamwork and respect. People are quick to share knowledge, help each other problem-solve, and celebrate wins together.

The most enjoyable part for me is the people. Working alongside a team that communicates openly, supports each other, and shares a commitment to improvement makes even the tough days fulfilling. It’s motivating to be part of a company where everyone is focused on progress and contributing to something bigger than themselves.

Working at Hearts and Hands was a major letdown. If you're trying to move up the ladder here, it's practically impossible. The company only cares about those who bring in the most cash. The constant policy changes made that place even more unbearable. There is also no consistency y with policies and administration picks and chooses their favorite. MOST of the admin team is rude and unfriendly, yet everybody tip toes around this issue because they are basically untouchable. Leadership in this organization is very sketchy. It's unclear how they pick their "lead" therapists, but their ability to lead the team lacking. On top of that, the company's PTO policy is a headache which made it hard for employees take time away from work. Communicating with the owners was a rare thing and most of the workers felt invisible and not cared about. The pressure to be super productive created constant anxiety and the worst part was that the work didn’t stop at WORK. Most days, paperwork had to be done at home. All in all working at Hearts and Hands did not match up with what they advertised at the interview. Everybody felt expendable and belonging are nowhere to be found. The high turnover speaks to a deeper issue and job satisfaction is lower than low. 

They hype up this place to be more than what it was. The pay is not worth it. Leadership needs some improving in how they handle situations with RBTs/BTs. I’ve seen a BCBA arguing with an RBT for helping someone with their kiddo in front of others including the kiddos. The gyms they have are for SPOTS services, so all the rock climbing, swings, slides, all the fun things the kiddos there for ABA therapy can’t use it unless they are in spots. The ABA gym is bare with nothing really entertaining for the kiddos, they bought yoga mats for the kids…

I would say the best part of the job were the other RBTs and the kiddos. Everyone was so helpful and inviting. The manager was nice and got us food every 2-3 weeks. The kiddos are the main part of the job, so they are the best part of the job, just wished I had more support with my kiddo. 

Advice for leadership: have a heart to heart with the employees and see what you can do to make things better and create an environment where people want to stay and are not burnt out after a month. 
BCBAs be more helpful to RBTs, especially with kiddos with high aggressive behaviors.

Unprofessional & Unfair Workplace
Working at Hearts and hands was one of the most frustrating experiences I’ve ever had. The management is disorganized and unprofessional, showing little to no respect for their employees. They enforce a strict and unfair point system that punishes workers for things beyond their control, creating a stressful and toxic work environment.
The company prioritizes numbers over people, treating employees as disposable rather than valuing their hard work. Instead of proper leadership, management plays favorites, ignores concerns, and fails to provide clear communication. Many workers are overworked and underappreciated, with little opportunity for growth or fair treatment. 
If you’re considering working here, be prepared for constant stress, lack of support, and a culture that values obedience over actual performance. I would not recommend this company to anyone looking for a healthy and fair work environment.

This place presents itself as place to grow and learn, but it isn’t really set up to create competent practitioners. They push enrollments even when there is not adequate staff to fulfill client needs and there are teenage clients there that are not benefiting from services and  are given socially insignificant goals like tracing their name when they should be working on adaptive skills or referred out to home/community based services. Billing insurance is their top priority. The interior of the building is in terrible condition and frankly an embarrassment to give tours through and conduct initial assessments. The CEO has no respect for BCBA’s knowledge and would rather allow the clinic be mostly run by people without clinical knowledge. The clinical director’s priority is just keeping the CEO happy and making money for the company. Policies are all over the place and are implemented with little to no fidelity. 

This company is the definition of “pizza party instead of pay”! They don’t communicate their shady billing practices of getting paid in 15 minute increments: if the child comes at 9:01am you don’t start getting paid until 9:15am, while you’re still expected to work with the kid for those free 14 minutes. Not to mention you will never work a full 40hrs as the children have SPOTS (speech, PT, and OT) for multiple hours during your work day that you don’t get paid for. They do not offer admin hours so except to only get paid for about 6hrs out of the day when you’re in the building for 8. The policy consistently changes from the one you sign during orientation and HR is out of state with no motivation to advocate for the employees. The pay range listed is not accurate and there is no availability for a pay increase or promotion. STEER CLEAR OF THIS COMPANY!

Top Job Titles	Average Salary
Registered behavior technician 24 salaries reported	$26.69 per hour
Board certified behavior analyst 15 salaries reported	$92,667 per year
Speech language pathologist 14 salaries reported	$84,500 per year
Occupational therapist 14 salaries reported	$85,143 per year
Physical therapist 6 salaries reported	$81,500 per year

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