customer service representative

warehouse associate

field sales representative

collection agent

server administrator

Heilind Electronics

I have worked for Heilind as an Inside Sales Manager for a little over four years.  I worked for a major Corporation prior to joining Heilind for many years.  I was immediately impressed with the culture.  Heilind is very family-focused and concerned about the well-being of their employees, and the employees' families.  They are very supportive and flexible (within reason) when family or personal issues arise.

I have also found my direct Manager to be very supportive as it relates to growing our business, helping customers, engaging with vendors, and always "doing the right thing" for all involved.  This holds true throughout Heilind.

For a privately held company, Heilind does a lot of things right, and even better than the large corporation for which I worked previously.
They are focused on smart-growth and revenues, and willing to invest in inventory to support customers.  Service is always at top-of-mind at Heilind.  They do not let anything get in the way of taking care of the customer 

Everyone has a voice, and it is often said that "No one wins a piece of business alone, at Heilind, and no one loses a piece of business alone at Heilind." 

I have never worked for a finer organization.

My co-workers, I give an "A" to.  I loved them.  However the "overall" review of Heilind is I'm glad I'm not there anymore -due to an excruciating low pay for a VERY long time. 9 years to be exact.    They talk a big game that their employees mean a lot to them, but their work expectations of you are OFF THE CHARTS on how much you can handle.  They give ZERO raises, ZERO Christmas bonuses, they changed their way of "earning" your vacation time - which was RIDICULOUSLY OUTRAGEOUS, their health, eye and life insurance rates are COMPLETELY AND 100% UNREASONABLE for busting your butt weekly.   They definitely favor the upper management and for being a MULTI-MILLION dollar company ONE WOULD THINK...that they'd give WAAAAAY more back to the people that are making it happen day in and day out of the basic operations of their company. I also didn't receive an "exit interview" which is supposed to be part of their company policy - I don't really care, however just shows that it's one more thing not done the way it's supposed to be done.    A LONG learning experience, but AGAIN, thrilled I'm no longer there.

My favorite days at this warehouse were when I was busy for the entire 8 hour shift. But the days when I didn't have enough physical work for me to keep busy for the entire 8 hour shift I became very 🥱😴 bored as I continued to walk laps around the putwall department until I had something to physically work on. In my tastes most of the entire year I spent at heilind it was too overstaffed with workers and therefore I was left with slim Pickens for myself to physically work on. I only enjoy being at work when I have enough for me to remain completely busy while I am on the clock getting paid. I enjoy the satisfaction of earning my bread 🍞 and butter 🧈 so I can go back home after work and enjoy the fruits of my labor. Otherwise I'll only feel like a charity case 😂😆. Which is non-exceptable for me. Which is the only true reason I turned in my 2 week notice in the first place. And the whare house boss allowed me to quit that day because the whare house is overstaffed.

Covering a maternity leave, I supported Sales by Proofreading and filing final Sales Orders.  Upon competion, the Purchasing Department took me under their wing as an Expeditor.  Very busy with multiple computer screens to control.  Communicated mostly through email and automated vendor's website to ship supplies sooner then scheduled per Sales request.  Much follow up and communication w/ Vendor as deliveries were delayed.
Co-workers were very patient and kind through the training and when I was on my own.
Hardest part was knowing my "inbox" would never empty...always waiting for Vendor response.
The family atmosphere and longevity of employees was impressive and I wanted to be a part of that.  The budget did not support a 3rd expeditor and my assignment ended June 20, 2014

There was really never a "typical" day at work other than the initial morning assignments (printing of timesheets, attendence recording and ordering supplies) after that it was a matter of answering multiline phone system and either resolving the customers inquiries or forwarding to the appropriate department and going to work in whatever department that may be shorthanded for the day. I learned how to be a multi tasker as my job required three different functions at any given point in the day. This was distribution warehouse so i was able to learn pretty much all the skills from receiving the product to packing and shipping it out, I was on both sides of the "field". The co-workers and management were all great, very down to earth and yet stern when needed. The most enjoyable part for me was just the interaction with different people on a daily basis.

Had my own office, checked inventory every day, helped place orders keep quality control. I learned on this job how to work with computers....had great teachers. The management was fantastic and gave everyone a chance to grow in the company by cross training. Starting out as a receptionist, I had gotten my own office with the cross training I recieved. Co-workers were all great and made a good team. The hardest part of this job was the frequent lay-offs and the fear I would be next. The most enjoyable part of my job was just being there....sitting at my desk in front of the computer, knowing I did well in my job whereas before this job, I had never used a computer and through the cross training I recieved, I was successful at all I had learned.

I fell into this job and absolutely loved it! It just kind of clicked. I got to speak with lots of people, negotiate pricing between customer and vendors, organize spreadsheets, and just learn a ton of new techniques in sales and interacting with people. I made some good friends between my coworkers and customers. I became very familiar with processes that I think are very importaant in any job: ie excell skills, microsoft office, Outlook, tiers of management, etc. There were always a ton of opportunities to work with and lots of information to research .

First of all they did not pay well enough. Hired on employees that have been there for several years were only getting paid the same as new temps. Management played heavy on favoritism and stressed the good workers to do more and more but there was no room for advancement unless you were one of the “favorites”. Did not show appreciation to the good employees. Only consequence was shown when needed. Some supervisors abused their titles and lacked professionalism when they were “stressed”. Raises were only given once a year but it wasn’t even guaranteed. If you did get it, it was only cents and NEVER more than .50 cents.

They aren't understanding about being sick and missing days. The equipment is constantly shutting down. No one wants to be there, including the supervisors. Every supervisor hired here was through nepotism or someone being a family friend, so don't expect to ever get anywhere in the company. People are constantly coming and going, rarely do people stay longer than a week or 2, the company's turnover rate is very high. Maintenance doesn't do their jobs, so the workers on kitting or packing end up having to do 3 different jobs a day while trying to maintain their quota and be a good worker. The workers were nice and supported each other.

Privately owned 500 million dollar company, with regional feel. Excellent line card, good management, and growth decent growth potential.
Enjoyed my time at this company, and only left to take a gamble on a higher, growth potential job.

I would recommend this company to anyone who wants to work in a stable, friendly, fun environment. Expectations are somewhat high, but easily attainable if you do you due diligence.

Top Job Titles	Average Salary
Customer service representative 11 salaries reported	$22.09 per hour
Warehouse associate 9 salaries reported	$18.83 per hour
Field sales representative 6 salaries reported	$87,917 per year
Collection agent 6 salaries reported	$26.75 per hour
Server administrator 5 salaries reported	$107,500 per year

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