direct support professional

maintenance technician

dishwasher

licensed practical nurse

maintenance person

Heinzerling Community

What is the best part of working at the company?
If you enjoy taking care of people this might be a great fit. The residents needs are challenging but you'll fall in love with them. Your day goes fast because you're always busy and on your feet.

What is the most stressful part about working at the company?
Unfortunately there's a ridiculously high turn over, this job b isn't for everyone, you'll be changing diapers,  giving baths, feeding etc. It's a very physical job, dye to that I honestly think they hire anyone. So.. untrained lazy co workers are really your biggest stressor.

What is the work environment and culture like at the company?
I love that there are frequent activities and day trips for the residents.

What is a typical day like for you at the company?
1- bathe all residents who have to leave the facility for school or workshop
2- feed or assist residents who are capable with assistance
3- All residents remaining at the facility for the day must be readjusted in bed or up in their wheelchairs every couple hrs
4- hourly diaper check and changes
5- assure residents are safe and comfortable, report any health concerns to nurse

My typical day at work would be that I would clock in and then I would go to my unit where I worked. I would look at a chart to see what residents that I have that shift and work with the residents on their educational goals and help feed themselves and change them and wash them. I would document everything that the resident has done for that day. I have learned to be thankful for what I have and I have learned that their are people that are in worse shape than me. The management are awesome. If I did not understand something they would help me to understand. My co workers are great. They would help me whenever I needed help. For example, if I needed help lifting a resident into their bed or if I needed help putting a resident their wheelchair. The hardest part is when a resident heart stops beating and the EMS comes and takes them away. The most enjoyable part of the job is seeing the residents with their families and seeing the residents smile.

I have learned a lot. I know how to care for behavioral issues or medical issues within the disabled community. I’ve learned how to connect and bond with everyone from someone on the spectrum to someone who is completely nonverbal. The job gives a good sense of purpose overall. But the main building has four units. Within the four units there is one that is not at all equal. Every unit comes with drama and some corrupt management. But the ventilator unit comes extremely understaffed despite being the biggest unit. even though they continue to overstaff the other units. It leaves you with 5-6 people to care for a day which can get very overwhelming and stressful for one person to complete. Not a good sense of teamwork. Every unit comes with clear favoritism from all managers. The “unfavored” workers get treated unfairly. 

Laundry and Housekeeping is self explanatory, this is hard physical cleaning and alot of laundry for the residents.
Supervisor years entailed getting the shift organized, giving our assignments for the day. Residents would get snacks and dinner, bathed and put to bed.  I checked on staffs progress, helped with meals.  Checked social goals and written goals staff were to do daily. Communicated with nursing about resident problems, new and on going.  Attended regular inservices and regular quarterly and yearly resident meetings. Kept staff updated on changes to resident programs. Implemented behavior programs written by the team, 
making sure all medicaid guidelines were followed.
Gave staff their evaluations as needed, handled disciplinary of staff.

I worked here for a while in Housekeeping. The older housekeepers liked to bully the younger ones, including myself. I would report this, and unfortunately our boss was their good friend. There is a LOT of favortism here.

Some of the direct aides at my time of employment were disrespectful toward the residents. Many of the people employed here were also prejudiced, and it made life working for this company miserable.

The pay is awful. Very low for what the jobs entail. 

The only part I loved about this place wete the residents. There is a building for the children and another for the adults. The residents were so sweet and wonderful. 

But, there are other places along the same lines of work that you could work at. I do not suggest Heinzerling.

What is the best part of working at the company?
Excellent supervisor whom is very knowledgeable in all aspects of maintenance management and technology. Comforting atmosphere working alongside the nursing staff and laundry. Dietary staff is great working with also. Overall great place to work.

What is the most stressful part about working at the company?
No stress working for Heinzerling. You develop a great working relationship with the team and everything is great. 

What is the work environment and culture like at the company?
Excellent culture so much I’m extremely impressed with it 

What is a typical day like for you at the company?
Work, work and work some more. Most times we are learning something new

I have noticed that since working here that everyone in the building is concerned about the residents. They take time when they are not busy to play and interact with the residents. Activities are a good part of the resident's day, be it school or field trips or just playing around the facility. I have worked in the hospital setting, the home care setting and in several nursing homes and this facility gives much better care than in most facilities. Everyone is friendly and they go out of their way to teach me new and interesting things and I have become a better person because of that. I currently have been here for 1 year and am retiring soon, but this place has made such an impression on me that I plan on continuing as a PRN therapist.

This company expects way too much out of their staff for very little pay. The amount of residents that are expected to be cared for on each unit when there is maybe 1 or 2 aids on each unit sometimes none on more than one unit. The unit manager is required to step in and care for these residents when people call off and when there is no staff on a unit they're required to take care of that unit alone plus supervise another one because there is no manager on the other unit as well. These residents are not getting bathed daily. This company doesn't care how much energy it takes out of an aid to care for this many people alone. The staff also talk about everyone behind their backs. I do not recommend working for this company

Heinzerling is a very understaffed company, I am always assigned to 10-11 residents at once. The care that the residents are receiving is horrible, they do not get bathed, receive mouth care or get changed on a regular schedule. I was there for almost a year because of the amazing residents! The residents are wonderful but the management and staff is so understaffed. The management is not friendly and half of the time don’t speak to you. This place expects way to much from there employees for 12 an hour. The management and HR do not care about these residents, they continue to allow 2 people to take of 20 residents. I feel so bad for the residents and I hope one day they receive the care they deserve! 

Caring for this population makes you feel full filled everyday like you found your purpose. The quality of care is exceptional, these patients are bathed daily, clean and free if wounds in their HMF building. Nurses are nice and welcoming, good teamwork. The patients are like their kids. There are nursing supervisors available 24/7 on site so much extra support. DON has been making positive changes to the culture and is flexible with your needs.  If your looking to get out of long term care, assisted living, etc with better pay and  better nursing culture then this is a great place to call home.

Top Job Titles	Average Salary
Direct support professional 25 salaries reported	$20.17 per hour
Maintenance technician 9 salaries reported	$19.86 per hour
Dishwasher 9 salaries reported	$17.58 per hour
Licensed practical nurse 17 salaries reported	$32.13 per hour
Maintenance person 2 salaries reported	$17.75 per hour

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