massage therapist

customer service representative

sales manager

sales associate

esthetician

Helix2 FFS INC.

This place is a revolving door for a reason. During my time there, management was experiencing changes constantly. If you have a good manager, things can be alright. Communication is unreliable, but co-workers are friendly. Work is fast, clients are back to back.

My main issue is with the owner of this company. Instead of providing uniforms, we were instructed to go to his clothing store and buy shirts and merch from his store. This is entirely unreasonable to ask employees to spend $30-70 on shirts that are required for us to work in.

The pay is also capped at an unreasonably low - about 20% of the original service charge. Management also stopped sending out booking texts, which meant that schedules stopped being booked, leading to long, unoccupied hours between clients during shifts. Management was also instructed not to call if we didn't have a starting client, which would ultimately lead to coming in early and waiting around.

Numerous staff who were wonderful at customer service were fired for not having high enough "numbers." It is a wonder how this is still operating, given its low-efficient, number obsessed, dehumanizing policies.

Having had the privilege of contributing to this esteemed company over the past three and a half years, I have experienced significant personal and professional growth. The unwavering support from our management team has been instrumental in fostering a culture of success and motivation among all team members. The balance between work and personal life that my schedule affords enables me to uphold an efficient lifestyle while making substantial contributions to the company's objectives. Maintaining a professional demeanor while fostering an enjoyable work environment has been crucial in cultivating a positive organizational culture, which I find personally fulfilling every day at the clinic. Although navigating diverse personalities and energies presents occasional challenges, I value the opportunity to connect with both colleagues and clients on various levels, thereby nurturing enduring relationships.

This company has no sense of accountability or respect for its people. Instead of addressing real issues, they push away good management and protect toxic behavior. The CEO shows zero concern for employees, and the regional director is all talk with no genuine support. The culture is draining, morale is low, and it’s clear that employee well-being is not a priority. It’s a miserable place to work, and leadership has no interest in making it better.
Everyone here is exhausted, overworked, and under appreciated. The workload is unrealistic, and the pay is far too low for what employees are expected to deal with on a daily basis. Leadership refuses to address the burnout and instead piles on more responsibilities without proper support or compensation. They take advantage of their employees’ hard work while giving nothing back in return.




While any job can be challenging HELIX2 has found the balance between challenging you and helping you become the best version of yourself in your role. The lessons you learn while working for this company carry over into every day life and I am thankful to have had the opportunity to be part of that for so long. This company has helped turn the perception of what self care means and I love being part of that every day. The team work, fun, and laughs we have make coming to work every day exciting and full filling! 

There’s a lot to learn. The learning is constant. Management has been supportive and diligent to help ensure staff is equipped with the knowledge and tools we need to be successful.  A lot is asked and expected of you.  It can be  challenging and a little overwhelming at times. Generally a productive environment, there are moments of calm and there are days where it is fast-paced. Overall, so far so good. Also good for starting out and building a career if this industry or management is something of interest. Work-life balance is decent and the culture, pay & benefits could be better. 

This was the worse place to work for, the location I worked for was purchased and the transition period was awful. I could never get a clear cut answer from upper management. Was basically told everything that was currently being done was wrong and worked against the current economy. No work/life balance at all. Was told that daily management reports could only be done by management and was told to come in on my days off to complete the report. The high school vibe is real with the management. Would never recommend this franchise as a place to work. Please save yourself the pain and heartache. 


I love it here. The bathrooms are always stocked and always clean. There’s a great work-life balance. I have been able to get time off approved, and I have been able to update my schedule multiple times as things come up. That flexibility means the world to me. Overall, everyone is kind, supportive and working to make the place successful. Like all places, it is not perfect, but I’ve found 95% of the issues to be minor and more like inconveniences than real problems. Also, management is available when issues/questions come up, and things get addressed/resolved quickly.

I've been with Helix for 3 years and have had an incredibly positive experience. The company truly values its employees and provides numerous opportunities for growth and advancement. I have advanced quickly, thanks to the supportive and encouraging environment.

Our CEO is exceptionally receptive and always welcomes feedback. It's clear that he genuinely cares about the development and success of everyone in the company. His open-door policy and commitment to fostering a collaborative atmosphere make Helix a fantastic place to work.

You are horribly micromanaged and leadership aims to not answer any questions or communicate with staff at all. It is actually really sad because the job hunt is very exhausting and you receive an offer thinking you can grow in the position but find out quickly that leadership is just winging it and you are just a number. There is no culture and they do not want to get to know you. I was told my birthday was just another day. Working under a narcissistic and misogynistic person can almost harm your mental health. A lot of promises are not kept. Glad I left.

A typical day is pretty simple and easy. The hard parts come when a client or back of house member gets upset and you have to find the best way to handle the situation in the time being. It doesn’t happen be try often been when it does it is very negative. I enjoy the people I work with and we typically have fun but there are ups and downs. Management has been great and understanding but I do have to learn patience with good news and concerns. There has been a lot of changes and the expectations have been rise which is not ideal.

Top Job Titles	Average Salary
Massage therapist 25 salaries reported	$42.50 per hour
Customer service representative 4 salaries reported	$32,500 per year
Sales manager 10 salaries reported	$57,250 per year
Sales associate 17 salaries reported	$14.44 per hour
Esthetician 3 salaries reported	$75,000 per year

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