case manager

shelter monitor

monitor

shelter case manager

outreach worker

Help of Southern Nevada

Help of Southern Nevada is a great place to work helping the less fortunate in the community gain job seeking skills and knowledge of dos and don't in the current job market.

You have a busy work day as clients are in need of service on a regular basis, whether it is job seeking assistance, financial assistance or clothing for their job search needs.  You work 10 hour days but the time goes fast as you are always helping someone with directions or just assisting them in their job search.  You are guaranteed a lunch and two breaks that you are always allowed or instructed to take.  Great benefits and lots of time of to be with your family.  You work closely with your coworkers and getting along makes the job so much more pleasant and you look forward to seeing them daily and spending time together for lunch.

I enjoyed my time at Help, unfortunately I was laid off due to budget cuts, I always got great reviews about my work and interaction with clients.

The organization provides excellent resources and real help to clients in need — their programs make success possible for many who might not otherwise have support. However, the internal culture is difficult. Leadership tends to be insecure, retaliatory, and unprofessional. Policies are inconsistently enforced, and communication is often unclear. There’s frequent gossip, favoritism, and power struggles. While the mission itself is strong, the management culture undermines it. Great for those passionate about helping clients, but not ideal for professionals seeking stability, structure, or emotionally mature leadership.

A typical day at work is under-staffing and chaos from unorganized work practices of upper management. 
I learned about the upper management but did not accept no matter how well you do your job they will look for an opportunity to fire you if you are not willing to jeopardize your career by doing whatever they tell you to do and be willing to not be appreciated. 
Upper management are reactive, place unrealistic expectations, provide no training and no support for the staff. 
No teamwork only ignoring what is hurting your co-worker because of bulling and passive-aggression from supervisors. 
Hardest part of the job is the constant passive-aggressive treatment from upper management when they feel you are not a team player or if you point out you are doing the best you can wearing too many hats and watching them ignore you are being over worked. 
The most enjoyable part of job is when the client comes out of nowhere thanking you for all you have done for them.

I would not recommend this organization due to ongoing issues with management and workplace culture. There is a clear lack of professionalism from leadership, including instances of staff being spoken to in a condescending and disrespectful manner.

Concerns brought to HR are not taken seriously, and there appears to be little to no accountability for management behavior. I have personally witnessed management speak negatively about case managers, including referring to them as “uneducated,” which creates a toxic and discouraging work environment.
There is a strong sense of retaliation when employees attempt to voice concerns or advocate for themselves. This makes it difficult to feel safe or supported in the workplace.

Overall, this environment lacks the respect, communication, and leadership necessary to support both staff and clients effectively.

They move too fast and Start programs without considering all of the policies and procedures. They Overlook the hostile work environment and allow people to supposably train others when they're not even trained in the field of the people that are being trained. The staff are very clicky which means they're staff are territorial and don't like new staff they make it known. Staff don't know their boundaries as far as their job description. Management is overwhelmed and doesn't see the problems Within the team

What is the best part of working at the company?
The people that work for the company are amazing

What is the most stressful part about working at the company?
Safety while out in the field 

What is the work environment and culture like at the company?
The work environment and culture is amazing, it’s like a big helpful family

What is a typical day like for you at the company?
The typical day is pretty busy. You go to multiple clients houses a day, you input all your case notes when you get back to the office, it is possible that you work late everyday due to how busy things get. Not everyday is the same.

The work load is pretty consistent but you will not get much support from management when juggling it all. Lots of issues with office gossip as well but if you stay to yourself and work it’s it so bad. Many managers/supervisors are unprofessional and immature to be in a leadership position. The HR team is pretty nonexistent. There’s only one person and she seems really unapproachable so I wouldn’t expect much change to management with them. 

Wonderful place to work with compassionate and hard working employees.  Excellent benefits and work hours.  Learned how to successfulyl help the homeless and disabled population that came for help to our office.  The hardest part of the job is not being able to help everyone. The most enjoyable part of working at Help of Southern Nevada was impacting the lives of everyone we came in contact with our housing program.

It’s a great place to work when  you work here as a shelter monitor you basically do everything .    you can move up  here to a different position after being at this job for six months they train within.You can learn a lot here it is a very rewarding job even though the starting pay is kind of low for all the work that we do. The best part of the job is that you are making a difference. In the youths life .

I understood that the job would entail intense tasks because we're helping homeless individuals, but I didn't receive any preparation for entering a flood channel, let alone any safety training. Everything had to be learned as I went along. Supervisor was strict and always threatened termination, director was even worse. You get horrible pay for risking your well being every day.

Top Job Titles	Average Salary
Case manager 11 salaries reported	$40,364 per year
Shelter monitor 7 salaries reported	$17.00 per hour
Monitor 2 salaries reported	$15.50 per hour
Shelter case manager 5 salaries reported	$40,000 per year
Outreach worker 3 salaries reported	$39,000 per year

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