associate

sales operations manager

sales associate

equipment rental specialist

diesel technician

Herc Rentals

HERTZ (now HERC) was an enjoyable place to work. Upon arriving and logging into the system the day would immediately begin with writing out forms for the dispatched trucks for equipment delivery or pickup. 

The phone lines would stay active with customers inquiring about equipment rentals, pricings, sales or other information. It was important to keep a clear head and be knowledgeable about the products we were dealing with. It would be no surprise to answer questions regarding the type of equipment to use for certain jobs. Making suggestions and scheduling pickups and drop-offs were frequent. 

Dealing with large accounts was very common. It was important to manage repeat customers and deal with them in a respectful fashion. When managing large sums of money with rentals and purchases it's important to have keen attention to detail.

The hardest part of the job was to locate a piece of equipment that was somewhere in the state and coordinate that rental with a customer that needed it and make sure it got there when they needed it. It was too frequent that a piece of equipment might be needed by multiple customers on the same day.

The most enjoyable part of the job was being able to interact frequently with customers, and knowing that we are helping them out -- especially when they expressed their gratitude. It was an enjoyable process when everything came together.

Benefits besides the 401k match is hard to beat 3 weeks vacation, and 8 sick days off the rip. Very easy to take off, and do what you have to do in your personal time. Although if you are a road tech you will be on a on call rotation which sucks when there is only two of you basically don’t plan anything every other week then you will need to ready for service call, but you do get $75 for being on call and if you get called out you get a minimum of 4 hours pay no matter what.pay is pretty good seem to get raises twice a year most of the time, might be a $.25 might be $.70. As far as advancement goes depending on your branch and manager sometimes politics and peoples bonuses play a role in the process there are tons of training opportunities but the cost to send  you goes against your store profit and managers bonus in other words. Same with budget for things at shop if they feel something will cut into their bonus they might not buy something we would normally need at a customer based shop. Our branch is super slow right now and last summer as well so a lot of times you will just be sitting around waiting for something to do, so quite often i find myself looking for another job because I get bored but as I said benefits are hard to beat. Overall it has been the best place I have ever worked as far as quality of life something still feels missing to me though sometimes. 

What is the best part of working at the company?
My area administrator was my mentor and a great teacher for me to succeed in my career for Herc. This company needs more employees as honest and communicative as my area administrator is/was. 

What is the most stressful part about working at the company?
The lack of honesty & communication with all employees, supervisors, & hiring staff for certain jobs & then throwing them into a toxic mess while piling all the work as well as blame on others instead of having accountability. The company motto & mission statement was, “Do the Right Thing” and it needs to be erased from the business misleading information because not one person ever followed it. I did & it was a major problem for certain supervisors. Sad. 

What is the work environment and culture like at the company?
Very dirty & zero safety regards to house keeping to keep work areas safe and free of any safety hazard debris. Toxic environment due to poor management & supervisors. It was a massive let down for me. 

What is a typical day like for you at the company?
Blamed for every day errors & mistakes caused by the shop supervisor & lead mechanic who was costing the company hundreds of thousands of dollars in over purchased parts & piled all their work and blame on my plate. It was disturbingly stressful and it took a toll on my mental health as well as my physical health.

My time at Hertz/Herc was very productive and fun. The equipment rental industry is very fast paced and can be stressful at times. I was a class a tractor trailer delivery and pickup driver. Typical day started at 6am, load equipment, check paperwork, delivery to customer. Typically do pickups after a delivery and return to the yard to do it all over again. The location I worked at was very fun and the turn over rate was almost none. I was there for 4 years and we all became a great team and work family. Low drama and very understanding manager. If i needed off it was a simple yes, there were never any issues with time off even if it was as last minute situation or same day situation. Obviously the location or branch someone works could be very different. For me though this job was great and would recommend working there. My only downfall was, if i wanted to move up in the company I would have to take a pay cut to work on the front counter. That was just in hope that something like a salesman position opened up in the future etc. As for the branch I was working, there was no turn over so it would have been hard to move up unless I took a pay cut and at some point transferred to a different location. 
In my case, pay was great and my raises were always very good.

I was a dedicated Class A driver for 16 years. The first 10 years were the best years in this company. I seen many employees come and go. Throughout the years I seen certain hand picked employees grow in this company. I was fortunate to have worked with many great branch managers , but as time went on the company was declining on great managers. Working for managers that had no experience makes it really hard to be part of a successful team. After 16 years of dedication to Herc Rentals I resined because my superior was clueless of what the role of a branch manager was. It was sad to see and hear from your managers reply ' It's not what you know but who you know'. After many employees with great experience and work ethics were being blocked from higher positions I realized that I was working for a company of who you know. It was sad to leave a company that I gave many years to because of the un experience people with high titles. It wasn't even funny to me when the news that the branch manager and his assistant was fired months after I resined. The good thing is that there's plenty of companies that are looking for great drivers.

....who you have for a manager and who your fellow employees are like. The company itself is average. 
I like maintaining/repairing a  fleet of equipment. So this place is good for that. I don't like customer pay work like dealership and such.
You don't know when you're going home every day. Because things in this business happens quickly and needs must be met. But working overtime doesn't happen very often.
It's a good place to start as a mechanic. Do a thorough job. Admit errors. Ask questions. Look at each machines owners manual to learn how to maintain it. Electrical problems are the norm. Use the equipments wiring diagram and multi meter to figure it out. Does the part have power and ground? Most manufacturers have a  service call center - you can tell them what the machine isn't doing and they will help for free. 
Try to get along with everyone in the shop by keeping your mouth shut. Don't go crazy with  Snap On tools. Buying used is better. I bought a  big new toolbox when I could of got a motorcycle.

I would strongly discourage anyone from taking a job at his company.  The pay scale is terrible, and all management cares about is making money. And any cost they don’t care about their employees. And they put people in power who should never be there. 

The north east management team could care less about their team. The average turnover on the team is a year. Promotion are giving based on no merits and  favoritism is constantly shown. The level of respect that you show it is disgusting, employees are constantly talk down to you and degraded.

 I would highly recommend looking elsewhere as this is a revolving door company terrible management and poor leadership.  Strongly discourage you from  continue a career here or working at Herc Rentals. 

Trust me if you respect yourself take a job with another company.  Herc preaches about, “ having a fire in the belly “ . When in reality it is about as profit marginis and how quickly they can get their not about what’s good for the customer or the employees.

So I've been in the Equipment rental industry for over thirty years. I've worked for some well known companies, and a few "mom and pop" companies. The rental industry has similarities between employers but Herc "formally Hertz" has always been very unique though. Wearing many "hats" over the years as an Equipment manager to field technician, I've been able to experience Herc at many levels and ways. For the most part coworkers have always been great people to work with. I challenge anyone in a room full of Herc employees to point out upper management in the crowd. We are all equally important, we all bring something to the table and we all listen to each other. If you've ever considered working for an equipment rental company, take it from this old rental guy...
1: It's hard work but every day is interesting.
2: Get on board with Herc, even if it's entry level. Don't waste your time with the other companies. If you take care of them, they'll take care of you.

Working at a family-oriented company has been one of the best experiences for me as an administrator. Every day, I get to work in an environment where people truly care about one another, both professionally and personally. The workplace feels welcoming, supportive, and positive, which makes it easier to stay motivated and do my job well. As an admin, I enjoy helping keep everything organized and running smoothly while also building strong relationships with coworkers and customers.

What makes this place special is the teamwork and respect everyone shows each other. Management values employees and understands the importance of balancing work and family life. When someone needs help, the team always comes together to support them. I have learned important communication, leadership, and problem-solving skills while working here. Being part of a company that treats employees like family has helped me grow both personally and professionally, and it has made my work experience enjoyable and rewarding every single day.

I worked for Herc Rentals for a shorter period of time, due to going to class and working, but while I was there it was fantastic, great hands on training and people to work with. Great variety of equipment and responsibilities for each piece of equipment. I really do recommend working for this company, as they really take care of their own. There is absolutely room for advancement within. You run a wide range of equipment while working as a equipment coordinator, which is the biggest pro of the job. The biggest con for me was the really dirty equipment that came back from rentals. They give you a rain suit which does work, but stuff can come back really muddy, so if getting dirty isn’t your thing, this may not be the position for you. If I could have stayed for longer I would have, but while I was there I loved almost every minute of working there, besides when it was really cold.

Top Job Titles	Average Salary
Associate 50 salaries reported	$26.23 per hour
Sales operations manager 15 salaries reported	$27.23 per hour
Sales associate 3 salaries reported	$25.22 per hour
Equipment rental specialist 69 salaries reported	$26.12 per hour
Diesel technician 13 salaries reported	$29.51 per hour

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