chemist

technician

service technician

material handler

account representative

Heritage Environmental Services

What is the best part of working at the company?
The best part was working closely with my direct team, building meaningful relationships, solving complex billing challenges together, improving processes, and seeing measurable results from collaborative efforts and shared accountability.

What is the most stressful part about working at the company?
The most stressful part was excessive micromanagement, being held accountable for other departments’ work, lack of cross-team collaboration, and bullying behaviors from other teams that were allowed to continue.

What is the work environment and culture like at the company?
The work environment with my direct team was positive and collaborative. Working from home enhanced productivity and morale. Stress primarily arose during interactions with the CFO Todd and Upper management from the Billing departmentand others; when uninterrupted, the team functioned well.

What is a typical day like for you at the company?
A typical day involved managing high-volume billing tasks, resolving account discrepancies, responding to internal requests, collaborating with my direct team, meeting deadlines, and focusing on accuracy, process improvement, and timely issue resolution

Working in the hazardous materials industry is no walk in the park. I suppose the pay could have been better, but it was great entry-level experience right out of college and the benefits provided were excellent.

My manager was a jokester and easy to get along with, but he could put on a serious face and get down to business when the situation called for it. Didn't micromanage and let me do my thing. I wasn't afraid to ask him for advice/help as he was never condescending and always willing to teach.

Most enjoyable part of my job was working as a contractor and interacting with customers. Learned a lot about dealing with people on all rungs of the corporate ladder. My coworkers were also very laid-back and pulled their own weight, which seems rare these days.

Hardest part of the job was the physical aspect. I'm young and strong, but moving 55-gal drums and cubic yard boxes on pallets does wear on one's joints and muscles after a few months; it did keep me in shape, though. I only wish I'd had more mental than physical challenges, but I won't complain too much about my first official "career" type job.

A typical day at work involves a ton of confusion, as the transportation department actively works against everyone else to make it impossible to achieve any progress. The pay is horrible. The benefits leave a lot to be desired. The company lacks a safety culture. There is no HR in California, otherwise the vast majority of people there would not have jobs. There is gross time-theft and no managerial concern about the issue. There is very little support from home office for those out in the field, thus forcing employees in the field to make decisions for which they are castigated later. Most managers are absolutely not qualified for the jobs they hold and the managers that are (whether because of their experience in the industry or their knowledge) are not allowed to make meaningful contributions. Management does not hold itself to the same standards as it holds its employees. If you wish to be consistently frustrated, find few (if any) opportunities for advancement, be paid an insultingly small sum, and not be given the tools and information you need to complete your job - this may be the company for you. If not, steer clear of this company.

Only positive thing about Heritage other than some of the other miserable employees (we love company), is the safety culture. They are serious about it and it works.

Negatives are endless
Family owned and they milk it for all its worth.
Terrible middle management that are great at taking the credit for employees ideas and hard work.
Most mid-upper level mgmt. there don't have the education / certs. to support their job titles, they are only there because of seniority and they have nowhere else to go.
Always find a reason (even in top profit years) to not give pay or cost of living increases. You will actually end up making less money the longer  you work there due to inflation.
Continually adjusting and reducing employee benefits.
Only way to get a pay increase is to change departments / positions. If I had a dollar for every time I was told "you're at the top of the pay range for your position" I would have retired early.
In the end they'll throw you out with the trash, call it restructuring and bring in a new batch of suckers at a fraction of your below average salary that amounts to "professional minimum wage".

What is the best part of working at the company?
Pretty good amount of PTO. Pretty good group of co workers. Just not upper management.  

What is the most stressful part about working at the company?
This company is very under staffed and expect you to do alot of extra job dutys and they hold you accountable for it.  Including daily computer assignments on top of your 12 hour swing shift schedule. The workers are middling all good people.  The problem with this place is upper management is some of the worst I've ever seen.  They act like they care and treat you like family but the longer your their you'll catch on quick to how they have no respect for you what so ever.  A few your changes and this place would be a job is recommend to anyone looking to make decent money for the area.  

What is the work environment and culture like at the company?
Moral is so bad they try to hype you up in meetings one a month and try to make you feel better.

What is a typical day like for you at the company?
Depends on what department You are working in.

The work overall isn't terrible (aside from suiting up and sweating while splitting hazardous waste in the plant), but the management is the worst aspect of this facility (HTS). Not even the direct managers are able to combat the poorly felt morale and under appreciation and treatment of all of those not in a cushioned office setting. The pay could potentially off set the terrible treatment if the company would actually care to meet the livable needs of its employees. Sadly the range is low twenties and progressions do occur if you can take the verbal talk downs and looks given in the meetings by the "leads" fumbling over their statistics and useless information given every month. Lastly, the one thing I enjoyed was the coworkers and family setting (within the workers NOT management or higher up seats). 

What is the best part of working at the company?
Lowest paying company in an industry that is already low paying. 

What is the most stressful part about working at the company?
The lackadaisical attitude towards safety and compliance. They have plenty of safety meetings for appearances, but in the field the culture is get it done faster and cheaper regardless of safety or compliance. 

What is the work environment and culture like at the company?
Seems like everyone hates their job. The incentive is not to care because excellence will never be properly acknowledged. I was once told that it was company policy to never give someone greater than 3/5 on a performance review. Annual bonuses are a pizza in the break room.

What is a typical day like for you at the company?
Gather supplies, get to customer, pack hazardous waste, repeat 2-4 times at other customers, go home. 8-12 hour days.

Keeping up with emails and phone calls.

How to be organized and multi-task

Management wasn't the best, didn't notice the employees that worked hard and deserved promotions.   Employees weren't picked by their hard work and dedication but by how much they were liked.

Co-workers - most were outstanding and great group of people.

Keeping up with all the emails and knowing that a wrong answer regarding a customers waste could lead to disaster.  A lot of responsibility on the employees that weren't educated on the types of material that came into the facility and not enough of responsibility on the employees that were educated on the types of material that came into the facility. 

Getting a customers profile approved and scheduled in a timely manner and just pleasing the customers.

A typical day at Heritage Environmental Services involves coordinating with team members, managing environmental compliance tasks, and problem-solving client concerns. I’ve learned a lot about environmental regulations, safety protocols, and the importance of sustainability in industrial operations. The management is approachable, transparent, and always ready to provide guidance or resources when needed.

The workplace culture is safety-focused, respectful, and encourages continuous learning. The hardest part of the job is handling complex projects under strict deadlines, but it helps build resilience and time management skills. The most enjoyable part is working with a knowledgeable and supportive team that values your input and celebrates successes together.

As far as the job, your a glorified janitor that gets paid a bit more. It’s all about industrial waste clean up. Most equipment is on the older side of things (I know there is companies that run older equipment), but for a company that likes to tell you there a multi-billion dollar company you’d think they’d wanna invest a bit on equipment that isn’t always breaking down.  The Wood River location gets the second worst equipment the only location that has it worse is Tulsa. Now pay starts out decent for entry level and no degree needed, but after that they give raises between $.07-$.30 it’s really a joke considering what you are expected to handle. The co-workers are the best thing about this job. I know there was a lot of bad there but I truly feel that the bond you get with fellow employees here is amazing. Built some get friendships and memories here, and will always be thankful for it.

Top Job Titles	Average Salary
Chemist 15 salaries reported	$24.17 per hour
Technician 29 salaries reported	$21.22 per hour
Service technician 10 salaries reported	$24.10 per hour
Material handler 3 salaries reported	$20.17 per hour
Account representative 7 salaries reported	$105,714 per year

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