licensed practical nurse

medication aide

registered nurse

nursing assistant

director of nursing

Heritage-Lakeside

Easily one of the hardest places to be an employee. Management does not care about the residents or staff. Resident move rooms more than any other facility in this region, with no rhyme or reason. Short staffing is a huge issue, with overworked cnas and nurses, working well past their shift, doubles, 16+ hours with often times having to be back the next day. Management has poor communication, they seem surprised when staff from.any department doesnt communicate issues, and it truly is because the current management team does next to nothing to resolve issues, from major things like poor resident care (not having soaker pads, wipes, gloves, not giving showers in often times weeks!, to not using wash basins with cares), to minor things like the front door sign giving misinformation on when the door is locked. 
Health dimensions came on board and in following them in the news it is easy to see that if you have true compassion for taking care of people, they are not a company you want to be managed by. 
I do not recommend this facility in anyway; be it to work at, or to be a resident at.

What is the best part of working at the company?
The residents are fantastic, they remember your name and find you to come say hello. 

What is the most stressful part about working at the company?
The management team while I was there was wildly erratic and not really willing to pitch in and help unless they felt you were doing something wrong. Even if you were doing some of their job too. State was there investigating more frequently than I've ever seen in a facility. 

What is the work environment and culture like at the company?
The CNAs and nurses were great! Upper management was very cliquey and would rather go shopping at Walmart together than stay in the building. 

What is a typical day like for you at the company?
No longer there, I quit after my favorite ADON finally couldn't take anymore and quit. She was the best and they were expecting her to do the work of 4 managers without any support from them. It was ridiculous and they regretted it, but instead of stepping up to fill her shoes, they piled more on the unit clerks and med record girl.

What is the best part of working at the company?
When the boss and her daughters weren't in the kitchen at the same time, and the residents gave a really refreshing atmosphere.

What is the most stressful part about working at the company?
The boss would constantly fight with her daughters that worked there, if they were in the kitchen with her for even a minute a fight with screaming would happen.

What is the work environment and culture like at the company?
For the most part it was terrible, there were moments that made working there worth it but for the most part I would not recommend working there, unless the fighting, yelling and poor work ethic has changed l.

What is a typical day like for you at the company?
Fighting, mostly behind closed kitchen doors, but when the boss wasn't there it was amazing to work there, no yelling everyone getting along minus a few slackers here and there who eventually got back to work.

NOT a good place to work, at first I loved it. But then after a month or two I was pretty much all by myself with the cook or with someone who never did their part. Manager is never there, it is all teenagers so you cant depend on them. The way they have you pass trays to residents is crazy and the nurses just sit around and don’t help. Passing trays to 50+ residents If you are stuck alone takes forever. Had problems with people not helping at all with cleaning up passing trays and the manager did nothing but tell me they are hiring new people or that they have a learning disability so basically deal with it. People would have friends inside and the manger acted like they were gonna fire them and never did. Overall cause for me insane stress and anxiety at work and out of work. 

Bad place to work. I do not recommend this place to anybody. They do not treat employees or residents well. The residents hate it there as they are not being cared for properly. Many are not able to eat because they are stuck in bed or covered in their own bodily fluids due to lack of help to change them and take them to the bathroom when needed. Not impressed with this company as they are not doing anything to change this. 

Workers would sit around and let call lights go off for 10-20 minutes. I’d go in a room to do cares come out and it would still be on while everyone just sat around and talked. Everywhere else I’ve worked call lights were answered immediately. Only had 2 other coworkers that were good aides. Some staff and nurses were rude to residents. You feel like you’re the only one taking care of everyone. Residents were lovely I just wish the work environment would have been better. 

I really enjoyed my time working here even though it was very stressful. I liked the staff and residents. I knew going in it was a 1 star facility and would need work so I was prepared for long hours and dedication, but not the type of treatment I received.  So just always watch your back no matter how hard you work. 

What is the best part of working at the company?
Nothing, very disorganized. Need better management. 

What is the most stressful part about working at the company?
It's not the company, it's the management. Very dishonest, no help at all. I feel sorry for the owner. 

What is the work environment and culture like at the company?
Very crabby people. Push all work on you so they don't have to do anything. 

What is a typical day like for you at the company?
Very hard to make people happy that you work with.

Management does not care about their employees and they are mean to them. They will force you to work overtime because no one wants to work there and we are always short staffed. Only staying because it’s close to home and don’t want to drive far during winter and don’t want to relocate for work. I do not recommend this place of employment to anyone!!

Heritage has wonderful residents but ultimately dealing with crabby overworked staff is really what killed it for me. Everyone talks behind each others backs and expects the world of others but doesnt step up themselves. I was getting called constantly about picking up shifts because people wouldn't want to work.

Top Job Titles	Average Salary
Licensed practical nurse 45 salaries reported	$34.71 per hour
Medication aide 6 salaries reported	$18.00 per hour
Registered nurse 38 salaries reported	$43.71 per hour
Nursing assistant 32 salaries reported	$22.00 per hour
Director of nursing 9 salaries reported	$127,427 per year

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