assistant manager

retail store manager

sales associate

retail assistant manager

assistant store manager

Hibbett

a typical day at work- If you are a hard worker and don't mind wearing every hat- you can find some success that may or may not lead to advancement opportunities. You won't get paid fair compensation for what's expected from you.  

what you believe you learned- 12 years with this company has come with a lot of learned experiences and proven strategies, unfortunately it has come at the expense of work life balance and mental health. It's possible you will be terminated for performance even when you've shown improvement in every area you were asked to improve in. 

management- management is not operating from a good place right now- their mindset is NO EXCUSES to everything, but anytime you ask them questions regarding pay, business strategy, or training- you are given nothing but excuses from them. 

workplace culture- Hardly any recognition is going on, but if you happen to have a bad week in one metric, you are attacked by multiple bosses who make you feel like you are the reason customers aren't buying more than what they can barely afford. It won't matter if you are consistently meeting expectations- you could have an employee commit a crime and even though you did your job to fire them, you may be held responsible for it- you could even have mother nature cause your business to suffer and you will be held accountable for it.

the hardest part of the job- Low labor to properly maintain store operations, satisfy customers, and uphold visual execution. Constant follow up from your boss and the boss's boss. You may be told you should be grateful for the job you have and that it can be taken away at any time- All for pay far below market average. 

the most enjoyable part of the job - Taking care of customers and leading people can be very rewarding. A feeling of belonging is possible here- but lately it doesn't feel like that sense of belonging is genuine or sustainable. 

I was employed for about 8 months here, all during COVID. The sales associates were pretty chill, and two of the managers and the team captain were trustworthy, but the other two managers were unreliable at best. One manager who quit right before I did talked about shooting themself in the head at work, throwing returns back in the faces of otherwise polite customers, broke essential store equipment before quitting, and said things I refuse to repeat about customers' children that were brought in. I have various health reasons to have doctors appointments every month right now, and I always had to reschedule them repeatedly and ask for the day off weeks beforehand because I was told we got no sick leave, neither paid nor unpaid. I asked for sick leave numerous times. When I got the first Covid shot and it made me too sick to work for 2 days, I was told again that sick leave, paid and unpaid, did not exist for part timers, and I lost my pay for being sick. I was actively sick at work a few times and was told either to leave and not get paid, or suck it up and do my shift as there was no paid sick leave. Because of being understaffed constantly and the odd quirks of the managers, the workplace was very toxic and one of the managers themselves started rumors to pit workers against each other. There is very little structure, work ethic, or integrity present here with the managers, and all of the managers were 23 or younger which did not help. Toxicity was the only reason I left, however now I wish I had stayed a little longer so I could properly do something about the managers taking advantage of me and my coworkers being young and unknowing about our rights as workers in the state of California. Don't work here unless you are prepared to deal with a lot of problems and constant attempts to take advantage of you; especially do not allow your kids to work here for their first job, they are especially vulnerable to the abuse and stress of working in such a place as this.

What is the best part of working at the company?
I loved working with people and what the company sold. Fashion, clothes and shoes are things that interest me highly. 

What is the most stressful part about working at the company?
The conditions and demands of the company are not reasonable. Unfortunately the experience has changed. Several years ago it they cared more for the employees and having a good working atmosphere. Approximately about 2 years ago it changed considerably. Especially in management. They made me feel like they were looking for a reason to terminate you. During my employment I was managing the highest volume store in the District and consistently out performing my goals the 4 years I had the store. No store in my District had even come close to the volume my store did. I felt like I was working under hostile conditions. 


What is the work environment and culture like at the company?
Hostile working environment. I felt like the company just didn't care about their employees.

What is a typical day like for you at the company?
You open up the store. Do a quick check of the store. Make sure everything looks good. You open and start helping customers find what they are looking for. You receive a shipment everyday. You work at getting all of it on the floor. You check people out at the register. You fill online orders all day from people at home or from other stores. Maintain the store through out the day. If the merchandise or correct size is not available then you can locate those items sometimes at other stores and place an order for them in the system. Before leaving work a walk through of the store is done. To make sure you have put everything back in its place. Although this all may seem reasonable its not.  Staffing restrictions and the amount of all the above listed job duties is almost impossible to do in the amount of time you have during your shift. If you work at a smaller store it should be easy enough but not for a high volume store. You always have to sacrifice customer service in order to get all of it done.

This is great to work at for starting at retail and learning about sport’s equipment, clothing and sneakers. I love jumping into that, but they expect you to work 12 hour shifts at times and not much training is given. The pay isn’t very good and to get a pay raise you have to get promoted with a dollar pay increase. The benifits are what keep management employed. They do have incentives like selling products that put a little extra change in your pocket, but you can’t push the product if it’s not in stock (frequent occurrence) or if the customer isn’t looking to buy it. (It’s the Corporates choice on the item of the week). Getting product in the store that our customers like or ask for isn’t in our stores control except when the customers have to order it,  so we lose a lot of business that way. The company asks for input but our voice lays on deaf ears. I do enjoy the exercise and learning about new shoes and clothing and sharing that with customers. The hours are harsh for the pay that is received which is discouraging and it makes the employees feel devalued as a whole. Some people are hired and get promoted immediately with little or no experience in sales while those who have been working at the company a long time (over a year at least) are looked over if your not favored. Employees don’t last because the pay is low, so usually youngsters are for hire but don’t stay long because they are young. Overall what I make of my work day is up to me, which I am always positive, love to help the customers, have high expectations of myself and I have fun doing so. So overall if the company wants people to succeed and to keep the employees they hire I think more respect , less gossip, less favoritism, overall general appreciation should be given and listening and acting on what the employees and customers suggest. Otherwise the company will not strive. You can’t run a successful company without successful employees to back them up. 

This store is not a prosperous positive place to work. The store manager condones and gets involved with messiness and drama within the other coworkers, the store manager is inconsistent, does not lead by example, and shows a lot of favoritism. If you have an issue the store manager does not make you feel comfortable 2 talk to them about the issue for the simple fact that it will not be resolved and nothing will change, but yet he will inform you and lie to you and state that he will address the issue and nine times out of 10 the issue never gets addressed nor resolved, or he speaks with the person whom you may a issue with and lets them know that you feel a certain way about them which in turn creates more issues, tension, and drama. The CIT comes to work almost every shift with negative energy and negative attitude which changes the whole energetic tone within the store, most of the time does not lead by example either and most of the time sets a negative example for others and new hires. There is no team dynamic nor team effort within the store the team captain does not really help out at all you have to ask him to do almost anything when yet he knows how to do pretty much everything within his job description and have been there the longest besides the store manager, and gets away with pretty much not doing anything, there's always an excuse no consequences for the team captain not doing his job. The work environment is boring, with no proper training system, the store manager acts as if you're supposed to ask how to do everything outside of the bare bare minimal that your taught. There is no structure within that store. Store manager has very poor management skills, who is a walking contradiction.

I worked @ the store for a few years. It is a good job if you don’t have any experience. However, over the years I realized a lot of things. The pay isn’t competitive enough to keep staff, the company tends to put more attention into the bigger “money making” stores compared to the smaller stores that do everything they can to prove themselves & do what it takes to keep sales numbers & customer numbers up. They started doing weekend competitions to try & get employees more involved, but if employees aren’t happy with every day stuff then it isn’t going to matter. The way the company does raises (once a year) isn’t going to keep employees around either.  They only care about making money. During bad weather the company still wants employees to come in, even if it is hazardous for employees to get to the store. Granted, they will tell you to “be safe” or “let’s look into opening late”, but see who can get to the store. Customers have always been surprised that the store is open every holiday. Customers didn’t like that too much. I would only recommend working here if you have no experience w/work &/or have a hard/ridiculous class schedule. A lot of times they can/will work with class schedules. Some school sports schedules are hard to work with though. 

You do get to meet some of the best customers though. I got to know a lot of my customers over the years. You also get to work with some awesome people. Some make it & some don’t. It is an easy job, but you do have to work! Some people apply thinking they’re just there to get their hands on launch shoes, use the discount &/or don’t have to do much at all. Nope! There is always something to do & work to be done! 

Job is very easy to do. 
-Walk up to customers and greet them. 
-Assist them with any needs. 
-Run the cash register. 
-Stock products.
-Clean the store.

Workplace culture lacks. Attitudes, complaining, constant gossiping, judging etc. Overall, just snakes to work with. If you happen to have a good team, then this job would be great, especially for a college student. The company is very money hungry, however. (Typical retail store, of course.)

Management was the real problem. Biases controlled them. They were afraid to confront employees of any issues or support them with tips and would complain and belittle them behind their backs to inflate their poor ego. Immature and unprofessional. They were not employees to trust at all. Job can be pretty flexible which is always a plus.

Most enjoyable part of the job was the interacting with customers. You get to have good conversations with good people. Something that lacked from coworkers. 

Lastly, the pay is too low. With the amount of sales and money you are raking in with these customers, at least a bonus would help. That way, it can further motivate you to support the company.


Overall, your coworkers are very important for a simple job as this. If your nearby store location has good people, you can do your job happily and comfortably.

I have the honor of working for Hibbett Sporting Goods for the last fifteen years, and continue to work for this great company.  Working both in the stores as a member of the management staff that was able to build and train a staff, and in the Loss Prevention Department that focuses on the securing the companies assets, I have been given the opportunity and encourage to work on professional development and to develop the staffs of the stores that are in the region.  A typical day is one the is not typical, from managing an inventory of a store location, to a theft investigation or harassment complaints, or working with District Sales Managers on issues in one of the five districts covered, there are plenty of challenges to navigate and manage.  Working with the people in the stores and over coming the confrontation and training issues from auditing each store location has to be one of the strongest skills that has been learned, and when a store and staff improves with each visit, then a sense of accomplishment is the most enjoyable part of the job.  It is never easy to terminate or to have to have an employee removed from a store location, but when handling the situation professionally and with respect to that employee, I have never had a terminated employee not shake my hand when they left the store.

When I first got hired so many years ago it was a great place to work. Recently, after acquiring City Gear a lot of policies changed some being good, but others being not so great.  The company has decided to be open on every holiday, schedules restricted to only a week out in advanced and most of the year is a blackout period for vacation/PTO without approval from higher up. Positives are all full-time employees accrued PTO, switched SM from salary to hourly so you actually got paid OT and they've relaxed the dress code to wear what they sell. As manager, I felt not supported by my hire ups (DSM, RSM, HR) when a problem were to occur that were above my head. Lack of communication and explanation of policy changes happened often. Expects a lot from the in store management teams, without adequate pay, which causes high turnover. SM required to work 45-48 hours a week. They require you to have a minimum number of employees on staff, but without enough hours to give out. Most part-timers only end up having 1 or 2 shifts a week and full-timers are guaranteed a minimum of 30 hours. Also, did not pay employees for missing work due to Covid, they would offer to use your available Vacation/PTO instead. Insurance plans have been great, hope that doesn't change!

Honestly, you’ll think that you’re really gonna enjoy the job at the beginning. However, it becomes clear real quick that the only people that are valued are ones that have no life, are suck ups, and don’t care about their mental health. I ended up doing every task a manager was doing, just to get chewed out by management over small things that I wasn’t specifically told to do until I was yelled at for not doing them. Your efforts aren’t appreciated here, in fact they are wasted. I have cried more than once while still working the floor, no cares given. Highly unprofessional and unsatisfactory work atmosphere, filled with drama, hatred, and constant stress. The pay was okay if you get to the ASM or Manager positions. The job is easy if you’re an MIT or sales associate, but upper management will expect you to treat this job as your LIFE. Not kidding. The only good dude with some actual professional talent was our district manager, such a delightful guy and knew how to get things across without being hurtful. Overall, I would rather suddenly go off of my anxiety meds than do this job again, that would honestly make me less stressed than I was when I was working for Hibbett. 🙂

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