technician

truck driver

smart home technician

warehouse associate

field manager

High Power Technical Services

I worked for hpts for a year and a half. Worked my legs off for this company and all they do is give you more. When your hired on the training and the probation period do not prepare you for when they cut you loose and pile anything and everything they can on you from the moment the sun comes up till way after it’s gone down. Typical day for me would consist of your fsm calling you before the sun comes up waking your whole family up to ask what your goal for the day was going to be because your not a technician you are a salesman and if you do not meet the unrealistic goal set fourth they will fire you. So after that you check your phone to see where you’ll be going most of the time you would wake up with 4 to 5 jobs first thing so you base what you’ll need off that info at 630 am 
So you think you have everything so you head out my case being first job always 80 to 90 miles from my house and you must be on that job by 8 am no matter what so you head out and get say 70
Miles to that job your phone buzzes that  jobs gone and dispatch has changed your whole route and everything you had ready for the day is now useless because there going to change your whole route around oh and if you work weeknds which you will work every weekend they close the office so you can’t get anything to even do the jobs so with your day already messed up by 730 
Bottom line this is a work camp you need days off yea right you wanna get done as fast as you can and go home try it they track you everywhere you go and once you deactivate your fsm will call acting like there’s so much work to do and say stay where your at until we find something because they only want sales and they’ll literally dig up anything no Matter where or how far from you, oh and your a new tech just out of training and they give you a 6 room upgrade from a system that’s 15 years old have fun no ones coming to help you there not gonna take any jobs from you to give you extra time or Make it easier there not gonna answer the phone even if they do there two hours away 95% of the time I’ve personally had techs at houses from 8am till 1130pm and that’s because I a technician not fsm went and helped them myself OFF THE CLOCK so they could get home 
I’ve personally worked and drove on numerous times 15 and half hour days while driving up to 300 miles 
Fell asleep numerous times behind the wheel of the ole dish van 
Only good this job gives is pay and tools and a phone 
Cleared around 1800 every two weeks working my tail off from sun to dark and conning people to buying overpriced surge protectors

An honest review from a current technician. The company is great, the people you work with are great. They are very team oriented and like to show you they care. When I was hired, they sent me to Louisville for two days for orientation. They reimburse your gas, I spent $120 in gas there and back, they gave me a $190 check. They put you in a hotel paid for, the hotel provides breakfast, they feed you lunch at the office, and give you $15 for dinner. They also buy you boots if you don't have them, they give you a company phone (Samsung Note 9) company vehicle with gas card that you take home, company shirts, tools, everything you need for the job they provide. You spend 4 weeks riding with someone else, learning hands on how to do the installs. You are paid at a rate of $15.75 an hour for 45hrs a week during this period. Pay period is every two weeks. When you go back to Louisville and pass your final tests, you get your van and are on your own. It's easy to make $2,000 a paycheck from that point. Anyone that tells you otherwise we're either too lazy to do the job or simply couldn't do it properly. It's not hard, the work isn't extreme labor or anything. You put together a dish that weighs a total of 10lbs and run some cable to it and into a person's home. It takes a little time, but it's not hard. You do have turns on the truck to sell. It's called suggestive selling. It's really easy to sell the products. Remote skins, sound bars, surge protectors, etc. Most customers will gladly purchase those products from you and like I mentioned, it's not hard. More benefits about the company, they give you a week's vacation after 6 months of employment, they offer full benefits, dental, medical, vision, 401k, they pay for you and your family to go to Kentucky Kingdom in July. They also have a Christmas party that is out of this world. They give away prizes, bonuses, and you can win extra vacation daysm they give you sick days and personal days. I mean, really what more can you ask for? All they want is for you to hook up a dish and offer some products. If you can't do this job then you need to be bagging groceries. This job hands you everything.

First I'll start with the learning aspect. I knew nothing about satilite TV installation, the training is well worth taking just to learn something new. You are properly compensated during training, for 4-6 weeks depending on how quickly you pick it up. Once the seen you ready they supply you with a company van and a cell phone. Routing is automated and will occasionally send you to locations that are almost 2 hours apart. You do not get paid for drive time, even when you stock your van you don't clock in untill you reach your first job. They will put you on what they call "6 days" which you guessed it means 6 on 1 off. They take money out of your check for "small parts" which is cable, fittings, etc. They try to say they reimburse you up to 25% over what you paid in small parts but I never saw it in my stub. I am however receiving my last check because I have gone to there warehouse to dispute it, they made mistakes on my pay twice now and I'm receiving three final checks because multiple staff members have made mistakes. Also last but not least they do not pay what they promise, the wage promised was 15/hr in training and 15.75/hr after I was making 15 even after I finished training. I left a job for this one thinking i would make more money, I ended up making less at High Power. Dont let them sell you on commission either the rate is 10% of what you sell and caps at 15% only if you get above $22 a job. There also isn't a ladder, from everything I've heard technicians make the most pay, even more than the FSMs. It's not for everyone if you decide to persue this job then good luck.

I worked there for 4 year and left on good terms. I honestly liked the job. After the training period you work alone which is nice but can still get help if you call the right person (most will tell you to call someone else) which is a pain. You are made to sell products like security cameras home sound systems and other small things. Selling them is not bad at all you can make alot of extra money from the commission you get from each sell. I worked out of the morristown office. The warehouse staff is awesome. They make sure your good to go every week and fix any problems with your inventory. The managers no less then most of the techs that work there so they are no help. All they do is make your routes for the day and make alot more money for nothing. There is absolutely no advancing in this company unless you become very good friends with the managers or someone in corporate it is a who you know not what you can do company. Once you are there a bit and get comfortable and efficient at your job you will literally work anywhere for 8 to 16 hours a day. I have worked for 6am to 2am multiple times with no help from managers. After they clock out they forget about you. That all being said I did like my job because I was good at it. Working late was mainly summer time and not all of the time. I did make pretty good money but left because of the managers. It is 100% a popularity contest with them if you make one mad expect to work the hard routes.

The job itself isnt bad, if youre one who enjoys being outside. With the dwindling need of satellite tv, they have begun to only care about the sales side of things. A bunch of people that havent been in the field since the mid 2000's and have never had to go into a customers home and actually sell anything sit and tell you how to do it and there is no excuses to not sale. Dont care about the current state of the economy or that the camp office servies statistically the poorest counties in the state. They do not care about you or your home life. If your sales arent where they want them, you are constantly threatened to lose your job and hold that over your head.  They will drop jobs on you mid afternoon that can be hours away from home. they dont care as they only care about stacking their pockets at the end of the year with their bonuses. IF you sale good, the money can be really good. Just closing out jobs with no sales isnt much. You pay for your own material: hubs, connectors, cable, etc. They have a set amount per job that they SAY is what is needed to complete and reimburese you on checks. But, if you do your job correctly, espcially on service calls, you will be in the hole. Stay away from this terribly ran company!!! The christmas party is pretty fun though...

What is the most stressful part about working at the company?

That the company doesn't care about you and will make you work 16 hours back to back to back and still expect to bend over backwards for them but you get nothing in return the pay is ok if your a good sales man if you struggle talking to people and keeping their attention long enough to try to peak interest in them buying something good  luck

What is the work environment and culture like at the company?

Toxic upper management thinks they are better then you and they show it every chance they get you will get phone calls and emails saying your not doing enough

What is a typical day like for you at the company?

Long and you never know you are going home you can not plan anything and if you have kids you will never see them the longest I worked for one day is from 6 am to 1:30 in the morning  just to repeat the same thing the next day with little to no sleep

YOU BUY YOUR OWN PARTS AND SUPPLYS THAT COME OUT OF YOUR  PAYCHECK

DO NOT WORK HERE IF YOU HAVE A FAMILY OR SAGNIFIGANT OTHER YOU WILL NEVER SEE THEM

Work-life balance
Work-life balance at High Power Technical Services is awful.

Pay & benefits
My pay and benefits at High Power Technical Services are not that great if you aren’t selling they will push you out and make an example out of you for not selling.

Job security and advancement
In terms of job security at High Power Technical Services, i don’t think they honestly care about you so unless you suck up to them or you sell your probably not going to be there long

Management
In general, managers at High Power Technical Services are the worst.

Culture
Some of the people there were good some were straight up the worst I’ve dealt with.

Overall
My experience working at High Power Technical Services was a complete disaster on their part. I never really got the proper training I needed and they didn’t care if the job was done right they just want sells that’s all they are worried about. The management there is awful treat their employees like a dog.It’s ridiculous.Also just the unrealistic goals they set for you is nonsense.  Absolutely would never advise or recommend anyone for this. Stay Far Away!!! Horrible!

This is a horrible place to work.  You are yelled at and misstreated daily.  If you do not meet expectations that they have set, (which are almost impossible to hit) they will suspended you with no pay for the rest of the month.  They constantly creat new punishments and say they are policies.  The CEO of the company retired and now upper management treats everyone like they are trash.  I would have had more enjoyment sitting in jail.  All they care about is hitting expectations so they can get their bonus money because if they do not hit their bonus money they can not make pay roll.  We were told that the company lost half of a million dollars in revenue last year.  Don't be fooled with a the company vehicle.  They also charge you back in pay for anything they can say you are missing so they can pay for their Christmas party.  This place is a poor place to work.  Unless you like a negative work environment look some where else.

This was by far the worst place I've ever worked I started out doing really great on installing jobs and selling but the money I was promised I never seen on my check so The time I was out I left my home at 6:30 and most of the time I didnt get home till 8 r 9 had a lot of nights where I didnt get home till 10 r 11 so I decided to find another job and when I did I gave them back every single thing that was given to me to do their jobs and the cut throat management they have said my van was missing equipment when it wasnt and they know it wasnt because I had done a inventory check they day before I quit one of the tech told me to wait till than and I'm glad I did because I'm getting my check they owe me but please do your homework before jumping into working for this trashy company please the manager out of the london office came and picked the van up and I told him that the cable that I paid for and all the other stuff that would be charged to my last check I wanted he**  I paid for it and this is what type of management they have he told me that I would be renburst for that stuff and I'm still waiting on my money

I really enjoy working for this company.it's a great feeling getting up every morning knowing you'll get out of this job exactly what you put into it. Want to bring home  2 Grand or more in a pay period that can happen here but you got to be ambitious self-motivated willing to challenge yourself and do things that others won't.
If you can do that it's my opinion that this company provides most of the benefits of entrepreneurship with none of the risk. As long as you're meeting your metrics you'll never have a problem from management. The culture is improving all the time. This job requires you to be adaptable yes and we're all competitive but we're on the same team so we're quick to help each other drive each other talk each other up and push each other to greater heights. on a final note this is the only company that I've ever worked for that literally looks for more reasons to pay their employees more. They're constantly offering incentives.

Top Job Titles	Average Salary
Technician 5 salaries reported	$19.50 per hour
Truck driver 2 salaries reported	$19.88 per hour
Smart home technician 1 salary reported	$17.00 per hour
Warehouse associate 1 salary reported	$13.00 per hour
Field manager 3 salaries reported	$1,050 per week

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