caretaker

maintenance technician

leasing agent

assistant property manager

property manager

Highland Management Group

Unfortunately I waited until no longer employed with the company to write this but I felt this review was very important to write for any others with the same level of experience, professionalism, and pride of quality work as me. 

When I was brought into my role in the company, my goal was to find a role that had room to grow. I took this role at $36,000 LESS per year than I was making in my previous role because company culture was laid out as ideal and the manager at my location had went from a part-time weekend Leasing Consultant to Community Manager in less than a year. What that said to me was that training was a top priority and investment in the staff was a top priority to the company.

I was wrong, and not just a little wrong but I was a lot wrong. My Community Manager was unprofessional from the beginning. During my interview process she was telling me about her dating life and about how a guy she met from a dating app was bald and she didn’t like that. I’ve never been presented with this type of information at an interview before. Going into my first few days “training”, from seeing the off the shoulder tops she wore to the office to dating multiple residents on site including two next door neighbors in an apartment building which the entire office knew about and she would talk with office employees freely about. When confronted about not knowing something in office by office team or corporate employees, she would throw previous Community Manager under the bus yet would call that manager for assistance or to gossip about life at work. 

Corporate is wrong on many levels too having even promoted someone who wasn’t trained property so quickly, and to hire new employees such as myself under a manager that had no knowledge, professionalism, time, or resources to train me was ludicrous is hindsight. Unlike some other property management companies in 2019, Highland Management has an old school approach to doing everything and you truly do need to be trained in depth and properly in their ways to do the job correctly, especially in a busy location. Everything is an extremely hands on duty and in an almost fully untrained 3 person office where everyone is “figuring it out as they go”, you can see how that can go left quickly. Leasing has always been a strong point and I was able to lease quite a few units during prime time here. I’m used to earning commission on my rentals so that is a slight slap in the face, but the joy of getting to know the potential residents and creating rapport with them was a great thing. 

The leasing consultant was very patient and an absolute asset to the team even in older age and the company should do whatever they can to hold onto her. 

The lead maintenance is a star player and knew the property like the back of his hand. Reliable and got things done in a timely manner.

The maintenance tech was ready to do what he could. 

And the caretaker was a rockstar. I felt so confident knowing she was prepping units for move-in. Her attention to detail, her love of the property and the residents, and her pride in her work made for a beautiful outcome. With her, I know I’d never hear a resident complain at move-in about anything being dirty or gross.

The groundskeeper was a true asset with his positive and peaceful demeanor. There was never a piece of litter outside anywhere! No matter where I toured someone around the grounds, I never saw any debris or garbage. 

Two ladies from corporate are two of the main reasons I didn’t quit early on. Them coming in to help and offer support really showed me a light at the end of the tunnel. Another employee at corporate was a diamond as well, any questions I had for her, she never made me feel dumb for asking. She would just guide me through and answer. 


If I can save one person from making the same mistake I did taking a role with this company, then I’ll have done my good deed. And while I could guess that other locations within the company might be a bit better in terms of the big picture, my experience at mine has painted me such a dim picture that I regret the choice I made accepting the offer.

I have been an Employee of Highland Management Group for nearly 16 years and and in the Multi Housing Industry for 23 years. Hands down, Highland Management Group has been the most organized, financially responsible and progressive company that I have worked for.

Where Highland Management Group especially shines is their training and management model, life/work balance, and opportunities for advancement. Expectations from every employee are clearly defined and there is support/resources provided for every aspect of Property Management and Maintenance. The training and management model insures success from every employee that has strong work ethic and skill set relative to their position. Life/work balance is supported and encouraged via generous PTO and support during major life events. I can personally attest to this having had two children as well as medically necessary extended time off during my years of service.
 
I look forward to my future with this growing company and you should not hesitate to explore opportunities to work for Highland Management Group!

Working at Highland Management Group has been an incredibly rewarding experience. The company culture is one of the best I’ve encountered. Supportive, inclusive, and genuinely focused on both personal and professional growth. From day one, I’ve felt valued and encouraged to develop my skills and take on new challenges. The leadership, from the CEO to upper management, is approachable, transparent, and truly invested in the success and well-being of the team. My co-workers are not just colleagues but collaborators who bring positivity and a strong team spirit to the workplace every day. There’s a clear focus on development, with plenty of opportunities to learn, grow, and advance within the company. Whether you’re just starting out or looking to take the next step in your career, Highland Management Group is a fantastic place to build your future. I’m proud to be part of this team and highly recommend Highland Management Group to anyone looking for a great place to work.

I have loved working at Highland! They value their employees and treat their staff well! They have fantastic training opportunities and someone is always available to help. I really love that they promote from within and give their employees opportunities to grow. I have always worked hard, and Highland has been the only company that has truly showed their appreciation for my hard work. Property Management can be a tough job some days, but the support and kindness that management and admins give can bring turn that bad day into a good one. Highland wants their employees to succeed and will provide all the necessary items for their staff to become the best we can at our jobs! 

Here at highland it's great getting to know your co-workers and the wonderful residents you work with everyday! I feel that this really makes a huge impact on the workplace culture. I've also felt that you are supported at highland when you have the need to further understand topics such as leasing or over the phone "sales' for the apartment you are at, it is really a great skill to have in your lifetime. Overall I feel that highland management group is a great company to work for and I would definitely recommend it to someone else looking to get into this field of work.

I really enjoy what I do in my role for working for Highland Management Group. They have been outstanding too me and my life for work and life balance. I appreciate all the help that is given when needed if needed. Tons of resources within. The hardest part would be solving resident relations in a timely manner that best fits for the residents needs cause sometimes we do not always have the answer when they want it or the answer they do want and just to keep in professional in this manner and show empathy for them so they know we are here for them. I enjoy my job so much. It is a new day everyday for my role. I get to work and meet new people daily. I love working for Highland Management. It is a great place to work and grow and they truly do see potential in all of their employees. 

Thank-you so much for letting me go! i have better job now and so happy & appreciated at my new job. I regret not writing this when I was employed. When the owner was with the company MJ-it was WONDERFUL! When he retired that's when things changed. All women running a company is not a wize idea if you ask me. You were embarrassed when vendors would come out and bid a job because they were always told to sharpen the pencil. The Property Managers are invested in the propertys they are in charge of that's why they never let you spend any money but were told to ALWAYS raise the rents. The Property I worked at had quite a bit of crime and Police were there alot and I can't even tell you how many times I asked for security cameras. That right there should raise a red flag when they deny you that. All about saving a dime......And one last thing, they will believe the residents story before yours!

Highland by far is one of the greatest property management companies I have worked for. I have been in the business for over 5 years and this company is very organized and sets employees up to succeed. I started at one of their smaller communities as a  Property Manager  and in less than a year was promoted to a bigger community. If you are looking for an establishment that is fair and diverse highland is the place for you.  When looking for employees they go off of your skill set and if you are the best candidate for the position. Highland is not biased and unethical when choosing the right person for a job. 
Unfortunately, I had to leave due to some personal obligations but I would recommend this corporation to anyone. If you are looking to advance in a structured work environment apply here.

Working at Highland has been an amazing experience. I learn something new every day, and the balance between work and home life is seamless. What I enjoy most is the people I work with—everyone is so welcoming, supportive, and easy to collaborate with. The environment here is vibrant, positive, and filled with great energy. HMG fosters collaboration and fresh ideas, which only continue to grow and build momentum. It truly is a wonderful place to be, surrounded by incredible colleagues.

I started as a part-time caretaker, and now I’m here. HMG truly promotes career growth by encouraging development and promoting from within. If you want to grow with the company, there’s always room to do so. Training and mentoring are readily offered, and the career opportunities here are truly endless.

This is the first company I have ever worked for where I feel like they actually care about their employees. The company has many employee appreciation parties and there is so much support in your day to day role, be it care-taking or maintenance or management. I have never felt like I was "thrown to the wolves". Admins and management are always happy to help when you have a question or need help. This company is great about making sure we know we are a team and not just on our own. 
I feel so fortunate to work for such a wonderful company. They have changed my life.

Top Job Titles	Average Salary
Caretaker 2 salaries reported	$16.50 per hour
Maintenance technician 1 salary reported	$27.00 per hour
Leasing agent 1 salary reported	$16.00 per hour
Assistant property manager 4 salaries reported	$20.63 per hour
Property manager 1 salary reported	$29.00 per hour

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