loan specialist

Highlight Technologies

Highlight is managed well starting at the top. The CEO is never out of reach and will actually respond to an email. Same goes for most senior leaders. 

There's a bit of a disconnect between program managers and staff working client side. This depends on the PM, of course, but in my experience, the PM has little idea what is actually happening at the site beyond reports fro the customer, so you can feel marooned and under represented or supported, and priority #1 is keeping the customer happy.

Highlight has a healthy culture and concern for employees is real. Health care is better than most in the industry. 401K match is average, although the quarterly payment for the match as opposed to monthly means you might miss out on some extra gains. Commuter benefit is great. 

What is the best part of working at the company?
Highlight is a very Tranparent Company with great benefits.  Also the team is very fair and forthcoming. 

What is the most stressful part about working at the company?
not stressful at all .  I enjoyed my time of employment with Highlight Technologies and hope to be rehired for another opportunity 

What is the work environment and culture like at the company?
The work environment is very relaxed and if you have any questions they are sure to answer to the best of thier knowledge.  

What is a typical day like for you at the company?
My employment at Highlight was a Self Starter position and little interferance from my supervisors unless there was some update or issue which I never had.

What can I say, this was an easy job but it was very obvious that the project leaders were not prepared for the COVID EIDL project. We were given really confusing instructions that would change daily and we would often have to go back and correct issues from wrong instructions given a few days prior. 
The most frustration task was once we were asked to call applicants that already received funding to write a letter stating that they accept the terms of the loan (loans that they already received months prior). Applicants would often be very confused and accuse us of being scammers because it just seemed so unprofessional. 

First day on the job, new boss said they had been told (in between the time I accepted job and recieved security clearance) that they had been told government was not picking up option year nad job would end in less than two months.  

Fortunately, government did pick up option at last minute, but no one knew for sure until we showed up for work Monday and our badges worked.  All this because there was ABSOLUTELY NO COMMUNICATION from HQ.  

HQ was aware of our concerns and stress level and fustration and couldn't be bothered to write a simple email to tell us they were working on it.

Sadly, since then, communication between HQ and on site staff remains the same.

Benefits sucks.

I absolutely love this company. I started working with HL in 2018. I was so nervous, but this was the best career decision I’ve ever made. This company is very transparent and they care about their employees. They’re not a temp service. They’re a career placement agency. They offer full benefits at a reasonable cost, tuition reimbursement AND employee stock options…which was awesome. During the pandemic I contracted covid 3 times. Each time I received a get well package, which was so considerate. I was so upset when my contract changed to another vendor. Just know, Highlight Technologies is top tier! They definitely changed my perception of contract companies. 

What is the best part of working at the company?
Wonderful company! Lots of little perks/rewards, but definitely a fair wage and amazing benefits. Owner and culture in general are exactly where you would want them to be.  Thankful for the time I spent with them  and their commitment to their employees.

What is the most stressful part about working at the company?
Contract work so not always sure contract will be renewed. The company is great at communicating what they know. 

What is the work environment and culture like at the company?
Amazing! Employees/family first. Mental health matters. Small perks and open culture for embracing teamwork.

I really enjoyed my time at Highlight Technologies and would have loved to stay on longer. I would love to work for them again. They work hard to work with the client for the contract you work on and balance between the needs of the staff.

I worked as a remote contractor through Highlight to a government agency.  Great onboarding and offboarding process as well as great benefits and flexible work schedule.   Realistic goals were set, though sometimes technological issues impacted those (Servers not responding).  Overall I enjoyed my experience and wish I could have continued working there. 

What is the best part of working at the company?
Great culture, benefits, PTO and it's employee owned. I enjoyed my tenure there.

What is the most stressful part about working at the company?
Not much stress other than the normal drive to meet expectations and deadlines.

What is the work environment and culture like at the company?
Collaborative and supportive.

What is a typical day like for you at the company?
Hit the ground running and then surprised at how fast the day went.

Upper Management and Admin are great and work hard to be inclusive and respectful. Direct managers, however, seem to be left to their own devices and are relatively unchecked. If you are paired with a toxic manager, there seems to be very little recourse. Overall great company - great benefits and compensation and professional development - as long as your direct managers aren't complete nightmares.

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