service advisor

car wash attendant

team member

supervisor

customer service representative

Hoffman Car Wash Inc

I started at Hoffman Carwash in August 2006 as a 16 year old who loved cars. Being able to drive such a wide array of cars at such a young age was originally what drove me to apply. I began to really enjoy my job as well as the employees who some of which became friends for life. As time went on I was promoted to Service Adviser which is a salary plus commission sales job that rewards you the harder you work to upsell different services. The hardest part of my job was dealing with the rejection of up sells day after day and maintaining a positive out look. While my numbers were still superb week to week, it was tough at times to stay motivated. The most enjoyable part of my job was becoming friendly with so many consistent customers who come in every week. 
Over the course of my time there I learned a lot about responsibility, motivation, and hard work. I have enjoyed my 7 years at Hoffman Carwash and would do it all over again if I could.

After several years of employment with their management team. I’ve noticed many things. Your coworkers become family! A day in a life is generally a satisfying one. However, they want to force sales down customers throats. There’s a lot of favoritism with higher management. Especially those who are in or come from the Albany market. Be ready to deal with angry customers. Usually on a daily basis! But- there are many who truly make your day. When it comes to scheduling, the company is fairly flexible, willing to accommodate when someone needs time off. Benefits are average, paid time off is above average. Offered training and training programs are always evolving. Overall the company isn’t bad. Although, beware of the favoritism and lack of care by some

As a former member of management for 2 years, I can say that this company needs a reality check. As a so called “family oriented company” they have zero respect or consideration for anyone who is not a part of the “office”. The treatment of the store managers and below is disgusting. From cutting pay so higher ups can make sure they hit bonus, to making employees stand out in below 20 degree temperatures,  not allowing drink brakes, and giving employees 3 day’s notice of the termination of their jobs. I would not recommend hoffman if you are looking for a career. There is little to no room to move up although they give you a false sense of hope. Save your self the trouble and stress. 

This job is weather dependent. The pace is slow when it rains or snows. However, when the weather is nice working at the car wash becomes fast paced. The winter season is busiest because in the northeast the roads are salted, which leads to dirty cars. This job helps to teach organization, collaboration, discipline, perseverance, diligence, accountability, and integrity. Management staff are understanding and professional when interacting with coworkers and customers. Working here is enjoyable because the environment is friendly, rewarding, engaging, flexible, and supportive.

-A typical day at work included customer service, sales, cashiering, administrative duties such as daily checkout paperwork, cleaning and stocking
-I learned how to provide better customer service
-The management could have been better, but it was decent at least
-The hardest part of the job was juggling a variety of tasks at once, though it was always managable and I always did so without becoming flustered.
-The most enjoyable part of the job was working with customers

Cons:
Hectic in winter.
Breakdowns can be very stressful.
Sometimes, mid level management seemed to not be present in tasks at hand that required extra assistance. 
Time can be managed a little better some days. 

Pros:
Great opportunity to LEARN and DO. 
Great opportunity to grow with company.
Upper and corporate management very helpful and interested in your success.


I worked at Hoffman’s as my first job for just over 3 years. It really helped me to discover who I am, come out of my comfort zone. The Clifton Park Hoffman’s is like no other location, it’s like working with your family. The management is very understanding of your needs, flexible if you need it and truly care for their employees. Some days are harder than others, some days are very busy and stressful while others are so slow that you might not get any hours.

A good pace to work as a first job with plenty of opportunities for advancement in the wash business as well as other companies under the Hoffman brand. Though it is somewhat of a struggle to get all of your hours (especially at full serve locations). Management is always supportive and accommodating. A good job where you can learn a lot and have flexible hours. Despite that, it can be stressful when we we get busy and are slammed every day. Still, not a bad company and good place to work. 

The people who work there are amazing but the job itself is not so much. The scheduling is terrible always. You won’t get consistent hours. There’s also no consideration for the employees when it comes to the weather as in greeters get complaints for taking water breaks on 100 degree days. And the tunnel you’ll mostly be in is extremely loud and much hotter than the outdoor temperatures. 

The job treats everyone who isn’t in management as they are disposable. They have minimal respect for long term employees and have given locations less than a. Weeks notice they were shutting down . Also sold the other portion of their company and gave employees two days to figure out all of their benefits etc. if you are looking for a short term summer job it’s great. If you are looking for a career , this isn’t the place for you. 

Top Job Titles	Average Salary
Service advisor 7 salaries reported	$16.00 per hour
Car wash attendant 1 salary reported	$16.25 per hour
Team member 1 salary reported	$15.00 per hour
Supervisor 5 salaries reported	$20.00 per hour
Customer service representative 4 salaries reported	$15.38 per hour

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