new home sales consultant

warranty manager

residential manager

assistant sales manager

Holiday Builders

Working at Holiday Builders was a highly structured experience, full of rigid expectations and demanding schedules. If you’re considering this position, here’s what you need to know:

**Daily Routine and Expectations**
- You’re expected to arrive at 9:45 to prep for a 10 AM opening and start each day by calling five realtors and five prospects. This call log is sent to the manager, and you’re treated like you’re being micromanaged if it’s not done to exact specifications.
- Every Thursday morning, even on days off, you must email your weekend appointments to the manager. 
-Daily and weekly reports, including A-D prospect lists and monthly marketing plans, are also required.

**Sales and Training Approach**
- The training was outdated, involving a thick binder and few real-world examples, making it feel like going back to high school. 
-Shadowing colleagues was the only hands-on guidance, and you’re expected to memorize details of 15+ floor plans and their variations within the first week. -Mistakes are met with passive-aggressive responses, which made learning challenging.

**Management Style and Culture**
- Expect a hyperactive, high-functioning atmosphere where your calls, emails, and appointments are monitored closely. -Weekly “shops” (mystery shoppers) grade you on your sales technique, with anything less than 100% resulting in a meeting with the trainer.
- The corporate office in Melbourne seemed disconnected from the realities of the sales role, creating a culture of division between corporate and field employees.

**Drawbacks of Working in Ocala**
- With little support and a “red-headed stepchild” dynamic, Communication was sparse, and often you had to rely on your own initiative to check updates.

**Lack of Innovation and High Demand**
- HB operates with outdated systems; everything relies heavily on spreadsheets, making it feel like working in the 90s. -Frequent changes in pricing and home status are challenging to keep up with minimal communication from construction teams.
- High travel demands for scattered properties.

**Final Thoughts**
This role demands a high level of detachment and a “business-only” mindset. Empathy and personal connection aren’t valued here. If you thrive in an ultra-structured, micromanaged environment with little room for creativity or personal touch, this may be the right fit.

Management practices the “rules for thee, but not for me” mentality.  Management is inconsistent, unreliable, and wildly lacks the experience to lead effectively and take pride in supporting the team. Expectations shift depending on favoritism, not performance.

When challenges arise, leadership doesn’t step up—they look for scapegoats. More often than not, high-performing, detail-oriented employees are the ones pushed out, while underperformers with the right connections remain untouched. Hard work and loyalty carry little to no weight here.

The culture feels more like a cliquey social circle than a professional workplace. Gossip drives the narrative, communication is indirect at best, and concerns are handled through whispers instead of actual conversations. Decisions are made behind closed doors, leaving employees blindsided and expected to just deal with it.

Accountability is rare, support is minimal, and long-term success and growth feels out of reach. If you’re looking for a healthy, stable environment where your work and loyalty is valued, you won’t find it here. 


Holiday Builders provided a fantastic work environment. I had a great deal of creative freedom, incredible resources, exceptional co-workers, a positive exchange of ideas and zero micro-managing. The management style in my department was perfect for my personality. I felt respected and appreciated. The positive work environment seemed to flow throughout the company. Top management was focused on growing the company but wasn't too busy that they were removed from other staff. Quite the contrary, they were engaged. There is a strong team feeling - perhaps inherent in an employee owned company. The"do it for the greater good" mentality filtered positively through the corporate office. Other positives - variety of tasks, educational support - conferences, etc., fun corporate health challenges, company performance-based bonuses.

Working for this builder as a NHC not a good idea. Unless you have hundreds of realtors that you can have them bring clients to see those homes. Be prequalified and ready to buy. If not, they will make you feel like you’re not doing a good job. No walk ins hardly at the model homes. No game plan from their marketing team. You recommend things they tell you no can’t do that. Sales manager just passes by sees what you’re doing and leaves. No assistance in how to get clients in the door. You’re supposed to go get business but can’t leave the model unless one person is there. Makes no sense, how you’re supposed to do that. They say they want you to have quality time with your time off. That means go find business 24-7. If not, they will let make you feel inadequate. 

Holiday Builders is a great company to work for.  It is one of the few builders I have worked for that actually listen and take into consideration input from the field.  In my time as a Sales Associate, then a Sales Manager, communication was always two ways, and I felt as if my input was a basis for decisions made in the field.

If there is a con, it would be a very small one, the lack of vision insurance.  As the working population generally gets older, eyesight tends to get worse, the company might want to consider adding this insurance coverage to their benefit package.

I am one Holiday Builders employee that would not mind returning for a 2nd stint at this company.  From the CEO down to the Managers in the field, they truly live their mission statement

I had a Sales Manager that didn't manage.  I had an Assistant that didn't want to be an assistant or at least my assistant.  The construction manager through no fault of his own, wasn't constructing.  But overall, good company with good benefits.... It did get to be boring and routine though... its like how many times can you say the same things over and over and over... ugh.  Needed a more flexible schedule because I worked every single weekend and holidays were so limited.  I could have stayed longer but working off commission by the time something was built I'd be so far in the red I'd never catch up til next year...

The way they paid in the Gulf area wasn't fair. They were paying new people coming in what a NHA, that had a real estate license even tho they didn't have their license. I had been there longer and didn't get that pay and I didn't have my license either. I questioned the Mgr and he told me that they got paid that because they were planning on getting their license. Not cool or fair because I was doing more work than the new people were doing. 
I was there 18 mths and one day they came into the model home I was working out of and told me I no longer had a job. That they were doing away with my position. I had no idea or warning.

I was always paid what I earned and was treated well.  I was dissappointed when they closed TX division in 2015 as I was really starting to excel and make a lot of money.  I was able to transfer to Florida panhandle and loved living in paradise until they closed my community (after writing 5 - $500,000 contacts in 45 days) because builder was not able to build homes for the prices I was provided and they wanted me to transfer to Pensacola over 2.5 hours away.  I would have transferred but my daughter was a senior in high school and I could not change her school.  Employee owned so I did earn some retirement assets.

The Ocala location is a dumpster fire. High turnover rate. They don’t build enough houses. There are not enough starts. They build these cheap two bedroom, one bathroom homes, and are surprise when nobody wants to buy them.

They are totally out of touch with reality. Overprice homes with carpeting and laminate countertops and not much else to offer the customer.

They are always behind on their projects, and very very few homes are completed on time. This makes for quite a few very angry buyers.

Worst job I’ve ever had. Did I mention how stressful it is?


Answering phones, keeping up with permits and building plans. Learned how to a stage works from the beginning of the building process to the end. Management was good in my regional office but when it came to the coorperate office it did not really know any of us working the office unless you were management so we were just a name not a face. The hardest part was doing your job and keeping the phones answered in a timely manner, which really was not that hard. The most enjoyable thing was our office was like a family. We loved our jobs and respected each other.

Top Job Titles	Average Salary
New home sales consultant 30 salaries reported	$181,150 per year
Warranty manager 1 salary reported	$70,000 per year
Residential manager 1 salary reported	$90,000 per year
Assistant sales manager 1 salary reported	$78,500 per year

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