nursing assistant

resident aide

resident assistant

home health aide

cook

Holland Home


There is no work/life balance. The comp model of pay for MSWs and RNs has only increased compensation 1.7% in 10 years, and there is no incentive to do good work, just to see as many patients as possible each day as we are paid per visit. Information shared at interview about compensation is misleading. The recruiter sought me out while I was working at another hospice. I was lead to believe I would have better pay than I got. I made $10k less than the previous job while working 2-4 hours more a day. No matter how good you are at your job, you will not get a pay raise because compensation model sets all pay per visit at same amount for all MSWs. Work not directly related to a visit is unpaid. Reimbursement for mileage is low. You are not paid for driving time, and some patients live 50 miles away. You constantly have to worry if you are getting enough visits in to pay your bills. Work days are usually 12 hours long by time paperwork is done.

Other MSWs and RNs are great. Team management is great. Upper management thinks it’s okay to expect employees to work all day and into the night for compensation that was appropriate in 2014.  They act perplexed when anyone brings up concerns and claim it’s the first time they’ve heard such concerns. A typical day is working out in the community doing visits until 5:00/6:00, going home and do paperwork for 2-4 hours. If paperwork is not done the same day, you get notes from QA with links to the policy on documentation timeliness that is shared in an app where all your coworkers that see the same patient can see you being called out for late paperwork.

You get "trained" for two week on a couple groups and there are a lot. On your first day by yourself they put you on a group you were never trained on. "Sounds like sabatoge and they do this more than once".  I delt with very moody "adults"  that hated working there but, choose to stay and gossip." It's hard/ almost impossible to find help for two assist so most people end up doing a two assist as a one assist which, if caught, you can get in trouble for that. You are told you work every OTHER holiday when hired, scheduler doesn't care. You're working for christams and New Years, who cares if you didn't pick up. They pick and choose as well so you may or may not be "targeted".  My experience may be different from yours so proceed with CAUTION,  know your worth, and leave if you have to.( raybrook location)

While working for this company as an administrative assistant, I initially felt secure and positive about the position.  I felt confident in my abilities and skill set, while stepping into a position that had been newly created, I expected challenges while learning the role.   However,  it quickly changed to me feeling like a grasshopper and my confidence in my own skill set being undermined and coming into question.  As the administrator over me decided that she really wasn't sure how the job should look, or what it should produce.  While I was expected to create content for three campuses, bring into the organization intellectual content and gain content from the residents. This company instead wanted to change my role, before probation ended to a demoted role, offering me a position that cut my wage by six dollars an hr.  I felt this was unfair and not reasonable,  I'm very unhappy at the outcome. 

During my 5 years at Holland Home there have been a lot of positive changes and the improvements still continue with expansions throughout the organization. I am excited to see what the next 5 to 10 years will bring! Employees are great to work with and truly have a passion for caring for others. Leadership does a great job with communicating organization updates to everyone throughout the company. The pay is competitive, benefits are great, PTO builds the longer you are employed, plus they offer tuition reimbursement for nursing students. The quality of care is the best; facilities are clean and well kept; and a place to be proud to work for/be apart of. If you are looking for somewhere to work that truly cares about their employees and those they serve, definitely check out Holland Home.

A typical day at work includes serving breakfast right away, cleaning up the dining room. After that setting up for an activity, usually exercise. Then it is snack, devotions, and lunchtime. Clean up after lunch, and then prepare for another activity. Usually the day goes by fast as you are so busy. There is lack of communication among staff, and the company in general. Staff is not willing to pick up extra shifts for activities, and those is rec therapy feel underappreicated by other staff. Overall, the residents are wonderful, and they keep you feeling young. If you enjoy having fun and laughing, then this is the job for you!

A typical day of work is coming in early and helping 8-10 residents with activities of daily living including dressing, bathing, and feeding.  I have learned a great deal of patience as well as working in a challenging environment which I believe as made me a better person today.  It is easy to form relationships with my residents and co-workers, but difficult when a resident passes away or a co-worker leaves.  Because I work on a Dementia unit, the hardest part is trying to meet the needs of someone you cant necessarily tell you their needs or wants.  The most enjoyable part of my job is that everyday I go to work, I know I am making a huge difference in someones life.

If you can help it, I advise for you to turn away and look elsewhere for employment. This company tends to hire incompetent and awful characters for management. Favoritism is practiced, micromanagement happens often-if that's not happening then you are being left to do everything yourself while some managers hide away in their office for hours on end. The company tries to express their appreciation through food rather than just providing adequate pay. When you are more 'reserved' (a.k.a not assertive, don't like confrontation/standing up for yourself) they can and will try to harass you and have you complete tasks they should be doing. This establishment is just a mess.

Holland Home has 6 different organizations that serve the health care needs of older adults in different ways. All of them have strong high quality reputations.  No matter what my career goals are, I have found a place that gives me the opportunity to grow without having to start over with a new company!  They focus on promoting from within when possible, encouraging a supportive culture of professional growth and matching God-given gifts and experience to be successful in my work.  Great place to work and the low employee turnover is solid indicator of that!

I worked for pace, I think the work they do is amazing. They provide an amazing resource for the community. But the culture there was just so odd. I was not properly trained, truly I was not being trained at all but still expected to meet criteria that was never shared with me. I brought this up to them, and even offered to quit because I needed trained. Was assured I would receive proper training and job expectations, but they never did and even tried to repremand me for not doing tasks I had never been assigned. I was told that I was not enough of a go getter. I did not feel welcomed by the staff, so clicky and other staff assured me that it was like this for everyone new. I'm sorry but that is awful. I dont know, seems like a great place to work if you've worked there for years. 

Faith Hospice, Holland Home has an excellent reputation in the community - it makes me so proud to be part of this team, especially when I tell people where I work and often they share a positive experience they have had with a loved one through Faith Hospice. If you feel the pull to work in hospice, this is the best one in west Michigan. Management most often is promoted from within so they understand the joys and the challenges of working directly with patients and families.  The culture is supportive - we're all in this together.

Top Job Titles	Average Salary
Nursing assistant 4 salaries reported	$15.25 per hour
Resident aide 3 salaries reported	$15.33 per hour
Resident assistant 4 salaries reported	$16.06 per hour
Home health aide 4 salaries reported	$14.50 per hour
Cook 4 salaries reported	$15.59 per hour

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