registered nurse

scheduler

patient assistant

diabetes specialist

respiratory therapist

Holland Hospital

The Patient Access management team is the worst management I have ever worked under. They do not care about their employees and don't take any input about improving the department from their employees. The 12 hour shifts are tiring, but management does not care, as long as they don't have to come in to cover a shift. You could have one day off during the whole week of working 12 hour shifts, and they will call and text you on your day off to come in, even though you are tired. The calling and texting from management was bordering on harassment. The system for call-ins, is for the operator to call everyone that is available, and if they are not available, they move on to the next person. Management takes this a step further by continuously calling/texting people who have already said that they could not come in. Management in the Patient Access department don't think that their employees deserve recognition for their work, thus not creating a positive work environment. There is no morale in the department. After completing the survey that management sent out to the employees asking about improvements in the department, the program director stated that nothing is going to change with management, even though multiple employees have complained about the management.

Where to start. Medical Records was a highly stressful environment to work in. Some days you’d come in and your long-time coworker was fired. Some days you’d come in and all the coders went to the director’s house for a pool party during work hours that nobody else was invited to. The turnover rate seemed high due to the culture and how intense and cutthroat the director is. Somehow, HR never notices. Cool things about the company are 15-min chair massages every so often during work hours and the ability to use your badge to buy food from the cafeteria and have it directly removed from your pay check. Bad things about the company are the tardy/attendance policy, and I was not a person who called in much. You only get a few tardies per calendar year which is hard with the traffic and parking around the hospital. One minute late=tardy whereas other hospitals in the area give you a longer window to get clocked in without being tardy. I understand that some areas of the hospital NEED strict attendance policies otherwise they won’t have enough staff to care for people but other areas are not as essential and in my opinion don’t need an incredibly strict tardy policy. The pay wasn’t great. Overall I wouldn’t work there again but it was fine short term.

Holland hospital is a mess. The staffing is terrible and so is the treatment of PCAs. Often times some nurses are disrespectful and rude. Management isn't any help either. They will side with the nurses and turn the blame on you. Nurses will blame you for things they could have done or helped with. Plain laziness and instead of checking on PCAs they slip through the cracks and are underpaid for all their hard work. They do all the manual labor and lifting yet is offered 12$ at base pay. Holland hospital has some nasty floors with dirty water and inadequate bathrooms but because covid is shelling out the cash they are willing to stick people there. The stress isn't even worth it. Also higher ups would rather techs struggle then to get more people in to help out. Assignments are almost impossible. Just know if you fall behind or struggle. Nurses will go behind your back to make you feel bad for not being able to help THEIR patient that THEY share with you. Rant over.

Every little thing was blamed on someone when there was no reason to blame anyone. Forced therapist to take a pay cut, although the management took raises.  Provided homecare employees with phone reimbursement with $5 a month...unbelievable and shocked.  Never felt valued as an employee.  Worked for the hospital for over 15 years, my mother passed away and no notes, condolences or flowers sent by department or company.  The management were poor and cut throat.  The best thing that happened: I was recruited by another company.  I left the hospital and found out what it was like to work for a company that appreciated their employees and I learned what it meant to work for and with a caring group of individuals.

Awesome place to work to great people everywhere but it's just hard not getting paid as much as a person who takes complete care of all the activities of daily living with patients should. Overall I loved my experience but it's very hard on the back if proper body mechanics aren't used. It's great seeing all the various sides of medicine working together and there's always something new every day to see. I would have liked a set schedule so I could try to go back to school but it changed week to week which made it hard to schedule classes and when I asked about it there's wasn't much anyone could do except trade days with other people consistently which is hard. I would love to keep working here but maybe in a different job title.

I would never recommend anyone to work for Holland Hospital's service department. You are the bottom of the food chain and are treated as such. 

If you are not constantly sucking up to the many leads of the Food Service department, you will be belittled, bullied and harassed to the point you are completely miserable. 

Any reports of problems you have are completely ignored by management, as she only listens to what the leads have to say. The leads will lie until their tongues come off to save themselves from getting in trouble. 

You can work hard to make everything perfect until your fingers bleed but will never get the recognition. The only recognition you will get is if you make a mistake and it will be as if you committed a crime.

Good luck to anyone thinking about working there. Chances are you're going to hate it Otherwise, prepare yourself to listen to everyone who already work there, talk about how much they hate it.

I had a great experience working at Holland Hospital. The culture is supportive and it’s a very stable place to work. They don't use Epic, so the technology feels a bit behind compared to some larger systems, but the overall operations are smooth. I only left for a better career opportunity, but I still trust them completely as an employer and for my family’s healthcare.

I worked for one of the providers offices. I had the best coworkers, felt like family. After a change up with hospital management things started changing and it became a horrible place to be. I always looked forward to going into work and it got to the point that I had such horrible anxiety about going in because of the environment, everyone started leaving, and patients started noticing changes. The doctors I worked with were amazing, they felt so bad that their hands were tired. After leaving I stayed in touch with many of the people I worked with, and sadly almost everyone who worked at that office a year ago are no longer there, most left because it was becoming toxic for them or some where “terminated” for absurd reasons.  

When I began working for Holland Hospital it was great! Management was kind and supportive, co-workers were wonderful and like family. However, as years went on this all changed. Management changed. This individuals’ expectations were unrealistic and was unwilling to listen to staff’s concerns. Also, if you went to discuss concerns, you were ignored and instead made to feel like a bother. The emotional damage that came from this institution is unfathomable. As far as co-workers, there any many that are kind, but also many who like to gossip and backstab. It’s a lot like high school. Physicians, however, are absolutely amazing! Pay and benefits are one of the worst in the area. Overall, I do not recommend working for Holland.

My new position is very different than any I have held in the past. I work on a weekly rotation duty shift; varying from posting various insurance payments; posting various patient payments; posting discounts and/or adjustments that are given; to posting virtual payments; transfer payments from our facility to another; posting interest and/or fees assessed to patient accounts and other various duties. I have learned a lot in the short time I have held this position, and I have been with Holland Hospital since 1992 and would like a change in my career path.

Top Job Titles	Average Salary
Registered nurse 3 salaries reported	$35.67 per hour
Scheduler 10 salaries reported	$31.00 per hour
Patient assistant 3 salaries reported	$15.17 per hour
Diabetes specialist 3 salaries reported	$34.42 per hour
Respiratory therapist 2 salaries reported	$28.74 per hour

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