registered nurse

mental health technician

psychiatric nurse

therapist

licensed practical nurse

Holly Hill Hospital

I left a few months ago and cant  begin to describe how awful this place is. I don't feel comfortable saying what position I was because I don't trust holly hill at all. I can say I have been with the company for many years and at first I thought it was a great job. I quickly learned how awful the hospital is. Once you find out what it's like, they will do anything and everything to get you out. It could have just been my "boss", but I felt like holly hill wanted me to quit constantly. They are always looking for a mistake. You will never be acknowledged for your hard work or good you do; you will only be acknowledged when you make a mistake. I felt absolutely no support from my boss. The boss was hated by most and drove many to quit. If you are having issues, there is no one you can trust (not even HR), which is an extremely toxic work environment. There is no standard. They will say they care about patient care but what they really care about is money. They only care about patients when they get in trouble with the state. They care even less about their employees. Employees are constantly mandated to stay. Employees are expected to work holidays, over time, and any natural disaster. Most employees are given paid time off but the hospital is so understaffed, you will never get to use it. In most positions, time off is not a relaxing time but a worry of what you will come back to while there was no one covering your shift. I was truly shocked that the worst employees tend to get a promotion although there are better candidates.  The way they have handled covid is a joke. I don't feel comfortable discussing the details, but they could be doing so much better to handle it than they are. Employees are expected to work as usual even if they are uncomfortable (they do require face masks and shield for people who are having direct contact with patients). 
There is also very low pay to compensate for this. You will constantly feel unsafe. Multiple staff members have been hurt, but they don't seem to care. CPI is offered but that's about it. Other facilities I have worked at have been far better trained to handle potential altercations. I would not recommend this place to my worst enemy, and if someome was truly in need of help, I would never recommend holly hill. This place damages the mental health of their employees by having unrealistic expecptions, and constant beratement. You will be feel undervalued on a constant basis. 
To mention some positives, there are some great people who truly care who do work there. They just don't last very long. 
If you are a hard worker, they will take advantage until you burn out. 
I regret staying as long as I did and I only hope that one day that holly hill is a distant memory. 

I worked here two years ago and it was truly a lot to take in. Besides the obvious stress of working in a mental health hospital, my experience was loosely based on where I was placed. They have multiple managers who don’t always get along and often put MHTs where they are needed. The problem with that is that if you are someone who needs to clock out of your shift, you need coverage. You cannot walk out until someone shows up. Intake processes can be made strenuous when the unit is full. Sometimes the intake workers are rude and rush Nurses who are just trying to get their paperwork done. Lastly, MHTs are held responsible for things they simply cannot control. It shouldn’t be expected that we risk our physical safety to restrain a patient. If we get hurt, we certainly will not gain the respect of our co-workers. Nurses can be a bit crude to us and it’s not okay if we are expected to work together. It can corrode communication and cause further problems. I won’t bash this place because they’re necessary and try to help the best they can. But if you’re going to work here as a MHT, please know what you’re signing up for. A stressful work environment and potential crudeness from co-workers and even family who sometimes call to inquire about a patient. We as MHTs cannot disclose anything due to HIPPA. We don’t even know how long a patient will stay. It can be stressful to deal with anger that is being displaced onto you.

What is the best part of working at the company?
My co-workers were amazing, my manager was great, and I loved my patients although they were many handfulls. 

What is the most stressful part about working at the company?
Understaffing. Ratios are awful. 2 Techs was common for 24 acute, severely volatile young patients. 1-2 Nurses for that many patients as well. The stress was really due to the fact the teens were confined to a small space and were on top of each other- it was chaos because these teens all have severe depression, anger, eating disorders, they self-harm, gossip, start fights, and try to hook up. The sad girls don't get enough attention because there is always one or two who stir everything up with daily aggression. Exhausting after a while. Plus, there is no med nurse or unit secretary, so the RNs and LPNs do it all- admissions, discharges, charting, medications, etc...

What is the work environment and culture like at the company?
The staff who run the unit are great, but upper management is useless and disappointing on many, many, many levels. They definitely asked us to do a lot of things they weren't willing to do themselves. They lied about what it would be like at the hospital for their families. They are a private hospital, so they packed the patients in and did nothing for the patient's comfort or to enhance a therapeutic environment.

What is a typical day like for you at the company?
BUSY!!!!!!! Tiring. But also satisfying a lot of times when patients turn a corner or you help them see themselves in a more positive light.

If you're passionate about mental health, are driven to serve others and thrive on self-motivation, this is a good job for you. This is not the job for everyone, but don't let the negative reviews scare you off too much. The overall atmosphere here is good, and the experience you gain is excellent. There are some problems with rude coworkers, but this is worse at the Adult campus (old building). The biggest complaints I have surround co-worker situations. 

When you're new here, you get the side-eye a lot. The environment can feel pretty cliquey at times. The children's hospital, except for a few bad eggs, is staffed with some saints of human beings. Some of the nurses lack empathy for the patients. This place employs some of the kindest techs you will ever meet, but the overall atmosphere at the Adult hospital is pretty cutthroat and unpleasant among coworkers. I see a lot of complaints about management, but the management isn't the problem. The problem is staff who feels they're entitled to call out last minute, leaving management to scramble to find replacements asap. This is a job meant to serve others, not yourself. 
Over-all, I really love my work here and I hope tok stay here for years to come.

Holly Hill Hospital UR Department is the worst place to work after being them for a little over a month, being in a hectic environment where i couldn't  focus or concentrate on my work, it is loud, people are in and out the bottom of the basement, you can't have an appropriate conversation on the phone with other healthcare professional because  of the  chaos, very unorganized, the basement is disgusting and nasty. After being there for that short time and having a 30 day review, i was shocked after the asst director came at me with all these shortcomings. I was working there everyday after work and after working there everyday she decided to drop me to 2 days per week which means my income would be cut if i really needed it. They have 5 people doing 1 position which makes it confusing for others to come by those individuals a correct things or submit authorizations. I was not trained properly so majority of some of the insurances i  still was learning while i was coming in. She had me shadow her 1 day and then 5 different people the next with totally different styles instead of 1 particular on a daily basis.. I would not recommend no one work here.

If you do not care about patients and just need a job. This place is for you. I never thought getting out of nursing school I would ever see such a horrible place. I would go home and cry because I felt so bad the way these patients were treated by other staff. Other employees would lie to patients. Doctors, RNs, techs, SUPERVISORS all would lie straight to the patients face. The paper work patients signed said that patients would go outside once a day. But, staff would just say who cares I don't feel like taking them out they are all stupid anyways. There was rarely any group or one on one therapy. I think the only benefit patients would get from this is a horrible experience so bad that maybe they will not use again in fear of coming back to this place. It was ran like a prison. High turnover.. I left after a month for another mental care facility that actually care. Place is dirty. Patients are given coloring books.. Puzzles with missing pieces and TV to watch. Seriously? They aren't children. Management doesn't care and treats employees bad. They just want money. I honestly hope this place shuts down. Don't ever bring someone to this place. They may come out worse then when they came in.

The pay does not equal what they expect MHT to do. It is a very stressful environment. The MHT double as security which puts them in unsafe situations and potentially harmful conditions. The patients can be hostile which is expected in a mental health facility but management is not that supportive in assisting in issues. I had several patients that were behavioral that management allowed them to behave certain ways due to the ability to sponsor themselves. I’ve had several instances where patients physically attacked me before I could press the code button. Management still expected me to show up for my next shift with no after care or seeing if I was mentally or physically fit to do so. For it to be a mental health establishment I felt they cared more about the money than actually helping the patients. Same could be said for a lot of the coworkers there. This happens at a lot of facilities out there which is heartbreaking. This is not a long term job security and there is no room for advancement. There was me and several others who stayed the longest out of our orientation group.

I do not recommend anyone taking a position in the HR department at Holly Hill. You will not be able to grow in this position as there will not be any formal time assigned to receive training and you will be taught just enough to do the minimum of your assigned duties. The hardest part of this job is receiving the information you need to do your job from other departments in a timely manner, without the necessary information the HR department can not do its job properly. The management in HR acknowledges that this is a problem but will not enforce the magnitude of the issue to the other departments. This will make your job harder as you will have to be the one to try and chase down supervisors from other departments to get the information you need. The most enjoyable part of the job were the employees who expressed to me how happy they were to have someone that was willing to help them with their questions and problems. I constantly received praise from employees for assisting them as they had not had pleasant experiences previously from the other employees in the HR department.

I came to Holly Hill wanting to make a difference in the lives of  the least of us. Those forgotten souls who people often feel should be lucky to receive mental health care. I wanted to help turn around the reputation of the hospital, but have quickly learned that is not possible with the present hospital leadership in place. If you agree with her, you will be  loved and supported. But the first time you question some of the unethical decisions being sanctioned that are not in the best interest of the patients or employees, you will be blacklisted. It's almost humorous, as hospital leadership likes to say they support a culture of, "If you see something, say something." But anyone who actually says something? Forget about it. I was lucky enough to work with some really great professionals, but they too  realized that unless hospital leadership changes, there is no way to make a long-term positive difference in the lives of these vulnerable patients. 

After being employed within the same department for multiple years, I feel confident in my perspective of the Utilization Review Department.  While management has changed once during my tenure, I have highly respected and valued both of my direct supervisors.  Not only do they challenge us to do our best, but they are understanding and compassionate. This position is flexible, especially for someone with many responsibilities outside of the workplace. I enjoy the team I work for, the accessibility of both my colleagues and management, and the clear communication of expectations.  Keeping in mind the environment (an inpatient, mental health setting) I have not been shocked or caught off guard by situations that arise while I am completing my duties (i.e.- noise level, high traffic areas, fast-paced culture).  I would expect flexibility from any employer, so therefore, I would extend flexibility on my part as well. I highly recommend Holly Hilly Hospital, especially the utilization review team.  Exciting days ahead!

Top Job Titles	Average Salary
Registered nurse 18 salaries reported	$43.50 per hour
Mental health technician 12 salaries reported	$18.71 per hour
Psychiatric nurse 33 salaries reported	$44.57 per hour
Therapist 3 salaries reported	$69,000 per year
Licensed practical nurse 4 salaries reported	$33.25 per hour

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