case manager

counselor

therapist

finance assistant

residential counselor

Home Base Inc.

To be transparent, I am still relatively new to this position as I started in January of 2025. However, my experience as an employee with Home Base, Inc. has been nothing short of ideal since the very first day. 
To start, while almost all of my trainings were virtual, I had no issues viewing the training videos/modules and took notes to help pass my tests. Additionally, any questions I had regarding the trainings were met with relatively quick responses from managers/supervisors, which brings me to my second point; no matter how "silly" a question may seem, managers and supervisors are eager to help and will answer any questions you have as quickly as possible. Further, managers and supervisors are constantly encouraging questions so you do not feel uncomfortable asking. 
Another great thing about this job is their stance on advocacy. Unfortunately, we are living in a political climate that creates uncertainty regarding Medicaid assistance for Americans. At Home Base, Inc., a significant percentage of families served receive Medicaid which is how they receive services, and a threat toward Medicaid is a threat toward not only the services these families receive, but also toward the function of Home Base, Inc. as a whole. We recently received an email from our CEO encouraging us to contact our representatives to ensure that Medicaid is not threatened and services for the families we work with are not disrupted. This really struck a chord with me because advocacy is so important in the helping professions and knowing that it is something that is valued by the CEO is something profound and is unseen in other companies. 
The best thing about working for Home Base is how valued you feel as not only an employee, but as an individual. As long as you are doing your work as expected, you constantly hear how appreciated you are and are made to feel valued. This is something I have never experienced from another company or organization, but is something that is so important as it helps employees feel confident and motivated to take on any task. Additionally, Home Base pays well, especially for the Wraparound Facilitator position, and offers bonuses depending on your case load. Financial security is a concern when taking on any new job, and Home Base has not dissapointed me in that regard.
As with any role in the helping professions, taking on a role with Home Base is not necessarily an easy feat. There are certainly uncomfortable topics and situations that you have to face and navigate in this position when working with families, but I cannot emphasize enough the amount of support you receive from coworkers, managers, and supervisors that will help you navigate these challenges. And when you do successfully face those challenges, it is some of the most rewarding work you will ever do.
Overall, I have never felt so cared for, valued, and motivated in any role I've been in previously as I do working with Home Base, Inc. Having the ability to work from home and essentially create your own schedule is just the icing on the cake. If you are looking into joining the team, please take the leap! You will not regret it.

The company is undergoing many changes in introducing salaried positions instead of primarily fee for service/contract 1099 positions. As such there is a lot of confusion on expectations for documentation and training. I came in as a salaried Wraparound Facilitator and felt set up to fail. 

There is no person guiding you through your first week. Your supervisor will likely meet you your first day and gibe you a run down of where to find your completely virtual orientation. And by virtual I mean videos with no interaction.  Half of them did not work and when I informed management they just told me to take the quizzes as it would give me the answers to pass the course without knowing the content. I was not trained at ALL on documentation or in what paperwork was needed in scheduling an intake with a new family. 

When they do schedule zoom or in person trainings at a regional office expect for meeting times to change constantly and be canceled last minute. Communication is very poor throughout the company. 

There is also no weekly or monthly supervision with their Wraparound Facilitator position. This can be a pro for some if they value autonomy, but as this was one of my first experiences post-bachelors in the field I felt like I was drowning and had 0 support. 

This company has so much potential but with the way things are currently sat up I do not recommend it unless you have extensive experience to stand on your own without any support. There needs to be a more organized on boarding approach for new employees.  

What is the best part of working at the company?
Allowed to be:  Love in Action

What is the most stressful part about working at the company?
Knowing many kids are "out there" and "not here"; bed shortage, locally, and statewide

What is the work environment and culture like at the company?
If you have purpose to serve those in need before applying, then you will align with the environment and culture. If you are open, letting go, love conscious, and not ego driven or using this as a job, you will align with the environment and culture. Accept those in management, having decades of direct care and management experience towards at risk youth; open to learn and to ask questions, and yes, this too will align with the environment and culture.

What is a typical day like for you at the company?
The children here will always suffer, directly and indirectly, as their parents are not here with them in this chapter of their childhood (12+). You, the direct care paraprofessional take on many roles for their care, development, and entertainment while navigating your life, your shortcomings, your limitations. To be open and exposed and vulnerable as they "should be" is a balancing act. So long you don't lose focus of who the child his and not react to their trauma but guide them through it...this is just the surface of a typical day

Accepting and kind cultural environment. Everyone welcoming to everyone and a come as who you are environment.  It is a unique company culture that is fair and treats all with dignity and respect. I have worked at a lot of places and this company has hands down won the race in equality and fairness and acceptance to all. Work is at own pace and create own schedule. Staff is supportive and usually do not have to ask twice for anything needed, good responsiveness to staff needs. Very accommodating. Interesting and fulfilling cases and good general practices. Very satisfied with work and organization.  Pay is rewarding and depends on how much you want to work, can write own paycheck, with ability to take time off as needed for personal needs. Benefits are decent except for medical, but it is not terrible. As a therapist, have learned so much here added value to my skills and knowledge, from Clinical group support for staff,  to Supervision that it has allowed me to create a higher value practice with my clients. All good experiences with Home Base!  Hope to retire from here!!! 


I had the opportunity to work for this amazing company. As with most residential treatment facilities, especially when it comes to working with children, there are strict standards and expectations that come with ensuring all the children are well taken care of and given the opportunity to grow into productive young adults. This company places the children’s needs and growth above all other things. The management team goes way above and beyond to ensure staff are well taken care of. I’ve seen supervisors babysitting staffs children so they can work, purchasing new tires because theirs blew out, loaning staff money because they were in a hard spot, the list can go on! I was amazed by how much this company cares about their workers and the children. If you want to work for a company that truly takes pride in what they do for children, families, and their workers, this is the company to work for!

HomeBase can be scary if not told the right verbiage of what to expect. We as a work family help each other each day and help fix mistakes. You carry your own case load and work as much as you want. You schedule with your clients and make your own schedule. Our training has improved with the help of current employees to make the job a lot easier on new hires. There is room to move up and plenty of different services to not get burned out doing the same thing over and over. Paperwork is probably the worst part but once you understand how to do it, you rarely have to do it at home. I also make more than I have ever made then any other job outside of college. Depending on how much you want to work, you could make a comfortable amount. The most enjoyable part of the job is helping others and the family we made at our office in Fairmont.

The nice part about this job is that even though there are expectations for you, they're very reasonable.  The quota is doable and doesn't cause you to live at work.  If you go over that quota you're compensated, unlike other places.  They recognize that you need a work life balance.  They encourage you to take time off and self-care, you get excellent PTO opportunities, there are educational opportunities and people you can reach out to.  I've been doing this job for a while, but this is the place that has taught me the most.  They allow us to get CEU's, learning opportunities and encourage us to take full advantage of it and encourage us to go to school.

This field has its pros and cons about it. If you have worked in the behavioral health/social work field for a while then you know it's not about the pay but the rewarding feeling you get when you can see progress being made with an individual or a family. Social work is about helping others succeed and with this company, I can say that they strive to do just that. Home Base Inc. cares about helping the communities and also making sure their employees are happy and satisfied. I've worked in this field for over 18 years and Home Base stands by its mission.

If you like being told you are wrong on a daily basis, then this job is for you. The company will work you 50-60 hours a week (not to mention the calls/emails/texts when you aren’t working) while the supervisor works 9-5 Monday-Friday, and god forbid you need to call/text them after hours. You will then get emails and meetings about not calling and texting after 5pm. The clients and paperwork will consume your life. The hours are referral based, so no referrals no money. The benefits are too expensive. There is no room for advancement. The environment is very stressful and you get no support from supervisors or co-workers. 

Worked 10-12 hours per day with 80% of the time completing paperwork.  I learned how to complete paperwork. Management was poor; the CEO was not connected with what his employees did daily.  The immediate supervisor was responsive and helpful most of the time but struggled with understanding gray areas and that not every situation was black and white. The worst part of the job was the amount of paperwork and the fact that the paperwork had to be uploaded onto four different websites that all did the same thing and shared information. 

Top Job Titles	Average Salary
Case manager 232 salaries reported	$47,500 per year
Counselor 157 salaries reported	$48,445 per year
Therapist 21 salaries reported	$72,500 per year
Finance assistant 2 salaries reported	$35,000 per year
Residential counselor 1 salary reported	$24,600 per year

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