house cleaner

cleaner

field supervisor

field manager

general manager

Home Clean Heroes

Initially the interview process and everything went well-simple interview.
They want you working fast and efficiently. The training process could be better during like initial cleanings. More effective direction could be provided!
Depending upon who you work with they will make it clear and known of what is expected or areas you need to primary focus on. Definitely not all partners you work with provide the same communication skills. Some people are not as patient to work with you. They can become irritable and agitated when you aren’t working fast enough or knit picking your mistakes. So you will be watched! Be aware. Sometimes they can be nice enough to let you know your mistake or not say a thing about it to make any corrections.
If I had to describe the job atmosphere. CLICKY. People have their partners already you will be paired with one set of other cleaners.  Overtime you will connect to people but it can be difficult.
When I initially started I would hear allot of complaints coming from all sorts of directions. I won’t go far into detail but from manager favoritism to retaliation. By retaliation for example would be like if someone had to call off for work being sick. They may contact you the next morning and not need your assistance.





What is the best part of working at the company?
There were in total 4 or five great ladies that I got to know.


What is the most stressful part about working at the company?
The most stressful part was working with certain people. They were allowed to get away with always being late, cursing in houses, bad mouthing other coworkers in houses. The office staff acting like they weren't heard talking bad about their staff. 

What is the work environment and culture like at the company?
Depending on the group your experience was either great or incredibly uncomfortable.

What is a typical day like for you at the company?
You would clean about 1-2 house a day. If you had time between houses you were able to get something to eat but would immediately be questioned if you were done yet.

So I had high expectations for this job. Cleaning should be simple enough and the pay was amazing for the job. But they provide minimal training and then don’t watch over you while cleaning your first home. Don’t give any constructive criticism then randomly say they’re about to let you go if you don’t shape up. But my absolute biggest issue is the feeling of judgement from these high class bosses. There will be many instances where you feel financially inferior to them and a lot of the houses you clean. If you aren’t the type to worry about that then you’ll probably be alright in that aspect. Also semi physically demanding depending on your capabilities.  

I really enjoyed working here.  I was made to believe I would soon be the lead and be training new people. I had tendonitis act up in my foot and the owner/boss told me I needed a doctors note to return. I sent TWO doctors notes releasing me with no reply from her.   I then asked the next day if she recieved it and got a short text that said "yes".  I ended up finding another job because of the no communication on when I could return or even a simple "I got your work excuse and will get back with you on when you can come back*. ZERO communication at all.  I really wanted my job here to work out but unfortunately that wasn't the case.  

Terribly inconsistent scheduling and very poor communication. Was promised full time after a month, never got it. Had shifts varying from 2 hours, to 10. Management could not confidently schedule anything, leaving us to show up late to houses because they had told the client 8 am, when our system told us 11. Coworkers were fine. Some were snarky and rude, and fought with clients and other workers. Once, I had my tips left at the storage unit and when i grabbed it it was less than what I was supposed to get. I don’t know if the boss took more of the cut for herself, or someone grabbed some. Our cleaning products were disgusting. Buckets of tools had not ever been cleaned, and had bugs in them. 

Management is very unprofessional. I was not trained at all but got yelled at for taking too long to clean on my first day? Manager was very rude and impatient, there was an incident I wasn't dusting the blinds the way she wanted so she snatched the duster out of my hands and embarrassed me in front of everyone. This job should be easy for anyone to learn IF the manager actually puts in the effort to train. On a service aspect, she deliberately told us not to clean things that needed to be cleaned? I do not recommend hiring there cleaning service or working for them.   

A typical work day starts at 7:15 AM. The company works hard to have everything organized and scheduled for the day. Schedules are usually done in advance but can occasionally change last minute if a customer skips a service or something has to be re-routed. Professional organization with good training and management. Focus is on providing an excellent work environment for employees, and a high-quality service for customers.

I’ve learned some really great leadership qualities from HCH. How to efficiently lead my team, communicate and make judgment calls on the job. I have appreciated the work culture that my boss has created. We value communication, transparency and willingness to grow and receive positive feedback! We are in it together and I love that. 

Home Clean Heroes of Chattanooga is a great place to work with friendly, supportive coworkers and understanding management. The work environment is positive and team-oriented, and every day is different, which keeps the job engaging and interesting. Daily hours can vary, with some shorter days and some longer ones, so it’s a good fit for those who value flexibility. However, it may not be ideal for someone seeking consistent full-time hours.

Management is terrible. Fastest over turn rate for employees. Training is minimum with no directions. Expected to be fast within a week and if you don’t match their required speed you are fired. No pay increases, unless promoted to lead which is unlikely and even if you are by chance promoted they don’t actually give you a pay increase like promised. 

Top Job Titles	Average Salary
House cleaner 30 salaries reported	$16.29 per hour
Cleaner 54 salaries reported	$18.56 per hour
Field supervisor 5 salaries reported	$20.40 per hour
Field manager 1 salary reported	$20.50 per hour
General manager 1 salary reported	$80,000 per year

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