sales representative

entry level technician

insulator

brand ambassador

energy consultant

HomeWorks Energy, Inc

Homeworks was an up and down rollercoaster from day to day. This started from policy changes,changes in management, along with not knowing if you were going to make money that day. I came from a much larger company but due to being laid off from covid I needed something fairly quick. Homeworks interview process was the easiest I've been on (positive). The company itself seems to only care about volume of work rather than quality of work which is unfortunate for the customer along with the sales team. The mass save program is a great program but this company is in it for the short game rather than the long game. Too many times would I receive calls from customers upset about the work that was performed or not performed in their homes. You 100 percent can make good money here but it's not many people. Management does what they can but due  to changing policies and leadership changes they are more like a team leader rather than a true district manager. The company seems to focus on something and forget everything else which I always found strange. There is a good amount of paperwork everyday but that's part of sales  and the job. I would say the average rep makes about 65k a year. You have to use your gas and your car, so really it doesn't pan out. Some days you may have good visits most days the homeowner has no idea why you are at there home. Commission structure is extremely low for the amount they are making ( no base pay at all).  The training is great though, I learned a whole lot. You need to make sure you are good with math and retaining info at fast pace or they will fail you and you will be moved over to customer service or "let go". My advice for the company would be to invest more in your brand and image rather than sending out gift baskets every year. Truly take pride in what you're providing to your customers rather than looking at the bottom line. Do not have as many auditors and keep the good ones ( pay a small salary). This job is extremely difficult to stay at if you have a home, kids, etc... Overall my experience here was not bad by any means I don't think a lot of the reviews on here are very accurate or fair. It's definitely more designed for YOUNGER people who are looking to get into sales to creat a resume rather than more established. I'm sure they'll write some generic response to this but I was there for two years so please read carefully. 

My experience at HomeWorks Energy was very different from what was presented during the hiring process. Training was described as thorough and job-specific, but in practice it often involved traveling up to two hours from the listed work location and focused on basic demonstrations that did not fully reflect the conditions or expectations of real field work.

While it’s understandable that not every scenario can be replicated in training, there was a noticeable gap between what was taught and what was required once on site. This made the transition into the field more difficult than expected.

On job sites, support for new hires varied widely. In many cases, new employees were assigned to cleanup or material handling without much explanation of the overall workflow. At times, this led to confusion about what was expected, which could result in negative feedback even when clear direction had not been provided.

Pay and commission tracking also felt inconsistent. Paperwork issues occasionally led to delays or missing commissions, and resolving those discrepancies required extra follow-up.

Communication from management was mixed. Some questions and concerns felt brushed aside, and it was not always clear who was responsible for addressing certain issues. This made it harder to feel supported or confident in the systems in place.

Overall, the role was highly numbers-driven and fast-paced, which may suit some people, but the lack of consistent training, communication, and follow-through made it challenging to succeed. Prospective employees may want to ask detailed questions about training structure, support in the field, and how pay and commissions are tracked before accepting a position.


I worked here for approx. 6 months as a Home Energy Specialist.  The first six weeks of training was pretty brutal and travel brought me to Woburn, Medford, Hudson, and Stoughton.  Many days it was a 2 plus hour commute each direction.  The training was LONG and then homework was assigned after along with several exams.

Once passing the training we hit the ground running.  We would run 2 audits per day.  I was hired for the Metro West area and was told my appointments would be mostly local.  This was NEVER the case.  Many times having a 2 plus hour drive to my first appointment.  They barely pay you anything.  $40 per audit which takes 3 hours on average and $1 for every lightbulb you change.  You literally run around peoples houses as a lightbulb installer making nothing.  Then, let's talk about commission:  2% COMMISSION?????   Seriously?  you sell $50,000 in a month and you make $1000????  TERRIBLE.  Plus, you only get paid when the job is installed so when you start off don't expect to make any money.

Company culture?  HAHA  They will make mandatory meetings and one on one's and you DON'T get paid for any of it.  They just fired a bunch of specialists because they didn't like their numbers even though the appointment count is half where it was.  They constantly hire and train new staff because this place is a revolving door with no job security.  Also, you won't know your next days schedule until 8pm the night before so good luck planning anything in your personal life.

DO NOT WORK HERE.

Do not believe what you hear during the hiring process. The milage and earning figures are highly inaccurate, and are used as marketing materials for their recruitment purposes. I say this after completing my third year with the company. I expected this to be the case and have begrudgingly dealt with it, but wish to share my opinions with anyone interested in applying. Support in this role is minimal at best, and you will see an immense employee turnover because of this. As this turnover occurs, your earning potential will fluctuate drastically. I question the company's true profitability, hence it's heating and cooling division. The intentions of my role are benevolent (how I've withstood my gripes), but as the company pushes for more volume you may find yourself making recommendations that you don't truly believe to be best for the customer. The companies inside and in-home sales divisions are so divided that you will find your success is often dictated by another's dedication. With commute times, I on average work multiple twelve hour days per week. Tracking my milage, I have driven over 2,000 miles per month since beginning, significantly more than was advertised. You can be successful in this role, but expect it to make sacrifices to your work-life balance to achieve that.

Overall it's a fun job and the work you do means you stay very busy and usually don't get bored at work. You'll end your day without ever looking at the clock most days. 

Homeworks changed the comp plan in june to give all the hess a huge raise. This has allowed me to drop from 3 heas per day to 2 heas per day and not take a pay cut. My assessments have been a higher quality and im actually making more money. I've never been part of a company thats done that. A lot of the pay is in the monthly bonus at the end of the month, which can be a negative if you dont budget well. From what ive seen upper management listens to what we have to say and makes a few positive improvements per year, sometimes related to pay sometimes a software improvement that helps our day to day. 

At the end of the day, it is sales. you do need to come in with the expectation that you have to move homeowners forward with insulation, hvac, etc. Its highly incentivized by the state so its not too difficult to show homeowners the work is a no brainer. 

Other potential cons - have to stock your car with powerstrips, showerheads, etc and driving. Just make sure you find good podcasts to listen to and youll be ok. 

Don't get me wrong, mass save is an awesome program. Companies like Homeworks that partners with mass save on the other hand are awful. On top of selling discounted insolation they want you to "educate" the homeowner on how they need to change their whole heating unit because its "too old". At most houses you go to, all the homeowner will care about is getting their free light bulbs and thermostats. You will occasionally find hoarders, dead animals and very rude homeowners. A lot of people will not answer the door for you, a lot of them will forget about the appointment and all of them will have been promised free lightbulbs through the phone and nothing else. In other words, the leads are cold, freezing cold. Absolutely no one makes 130k a year apart from higher ups (dont believe what they say on the job posts). You will have to use your own car, your own gas, your own phone, everything will come out of your pocket. Everyone comes and goes in this company, so if you like skip around, this job is perfect for you.

There are some really great people at HomeWorks, particularly in middle management and VP level, and I applaud HomeWorks mission: partner with Mass Save to reduce society's fossil fuel use and save MA residences serious money on their utility bills.  I enjoyed spearheading multiple projects and successfully developing numerous programs, procedures and workflows, for multiple business units during my tenure.   I enjoyed the mostly autonomous nature of my last 2 positions, allowing me to build my leadership and business relations skills.  However, executive management failed to lift people up, nurture, coach or even leverage talent among the ranks, which contributed to crippling turnover, and questionable decision making.  I wish nothing but the best for my former colleagues at HomeWorks, and hope the culture truly improves, and HomeWorks carries on with there mission.

- Broken Promises: Commitments regarding project assignments, career advancement, and professional development were not fulfilled.

- Lack of Support: Minimal guidance and mentorship, with requests for help often ignored or inadequately addressed.

- Poor Management: Ineffective communication and frequent changes in priorities without proper explanation, leading to confusion and frustration.

- Unrealistic Expectations: Overwhelming workload with little regard for work-life balance, and concerns about workload were dismissed.

- Inadequate Compensation: Compensation did not match the effort required, with promised bonuses and raises often delayed or not given.

Overall, HomeWorks failed to meet their commitments and provide a supportive work environment. I hope they address these issues for the benefit of future employees.

Enjoy coming to work everyday.  Management is great and helps as much as they can.  I'm not sure what other people on here are saying.  Managers are always available when they are not dealing with another crew or customer.  Sometimes you just have to wait a few mins for them to get back to you.  There are 20+ crews and 3 field managers just shoot them a text and they will call you back. 
 They did change the pay twice since I've been here and both times I made more money than before.  Incentive based pay isn't for everyone but it works for me.  You get what your worth.  I have good friends that work for other companies doing the same job and I make way more than they do. 

I've never been asked to do anything unsafe or against the rules.

There are a bunch of new people all the time due to the growth and training is lacking.  I've worked for a few weatherization companies and HomeWorks is the best so far.

Management expects you to work like you're a robot that doesn't have a social life or need to eat and take breaks. You get to the shop by 7am and don't get a chance to go home till maybe between 6pm-9pm as they want you to finish a multiple day job in as little time as possible. Most people have to hack their job just to finish on time and the finish product is awful but management doesn't care as they get that copayment and more jobs keep coming in. They expect too much out of their employees and don't care who comes and goes as it's a revolving door type of job. If you like to wake up early, go to work, and get home at a late hour where you get only an hour to eat before going back to bed for the next day then yes this is the job for you.  Pay isn't hourly, it's rate and no one knows how much they are getting in their paycheck week to week. This company won't survive with the work culture it currently has.

Top Job Titles	Average Salary
Sales representative 96 salaries reported	$100,000 per year
Entry level technician 45 salaries reported	$21.50 per hour
Insulator 3 salaries reported	$21.50 per hour
Brand ambassador 1 salary reported	$28.50 per hour
Energy consultant 37 salaries reported	$90,000 per year

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