customer experience representative

Homeland Inc

Homeland company cares little about their employees. They care little of your advancement as they were understaff and would rather me work the job no one wanted to work there was very little way for me to advance. Most mangers are very rude and impolite they treat as tho they have all the power you have very little say in the way things work as a low level employee. If you are not corporate then you are not able to do much for bettering the store. homeland claims to be employee owned which is far from the truth homeland is corporate owned they just have a union that takes part of your pay and gives a little more benefits since homeland does give you much to begin with but will over work you. Please if you want a job that treats you with respect don’t work at homeland.

What is the best part of working at the company?
They offer fair promotions and work hours for those of us who work hard and are available for any shifts from morning until night and also have good communication skills with customers and other employees. I also never felt discriminated against.

What is the most stressful part about working at the company?
The pay was a bit stressful at times because it is not enough for a family, however, it is not about the money  but the customer service that matters and the rest will come.

What is the work environment and culture like at the company?
The work environment, where I was located, was ran well by management and leaders and that made the work environment run smoothly.

What is a typical day like for you at the company?
When I was there, the typical day was busy (I like) and ran smoothly with satisfied customers.

What is the best part of working at the company?
Homeland offers flexible schedules. Good pay increases and great management opportunities. 

What is the most stressful part about working at the company?
You have to be a great multitasker. There are days when  your work responsibilities and tenant needs can be overwhelming.

What is the work environment and culture like at the company?
Homeland offers great support throughout their departments, we work together to accomplish tasks and meet our goals. 

What is a typical day like for you at the company?
A typical day is like being at an amusement park, there are lots of turns, bumpy rides and surprising highs and lows.

The hardest part about the job is getting people qualified for an apartment.  They have so many restrictions from income to background checks.  Depositing online is easy. Putting work orders in is easy too.  Working with other co workers can be difficult at times . You have to learn to work with co workers and the tenants. Many tenants will find any little trouble and make sure to report something on a daily basis.  The stress level could be little to a large amount of weight on your shoulders. Learning to deal with the struggle and to learn from them are big issues in the management department.

If you work here and you miss a day, anything that you have in your maintenance office will be gone through and looked at and if there is one small thing that isn’t up to their standards, they will fire you.  Once you’re fired they will not even take a phone call to explain to you The exact reasons that you got fired. I was promised a raise after a year of working but close to two years I still had not received my raise. They kept putting it off. It would not give me any explanation to why I could not get my raise so they promised raises, but will not hold up to their end of the deal

I enjoy the flexibility of being able to keep my workflow running smoothly with positive feedback from those that I work with. 

I am most rewarded when I am able to direct someone to an apartment community in their area that Homeland Inc. manages that without my help they may or may not have been informed about the options that they had. 

If you are a multi-tasker; can handle change;  and also enjoy the reward you feel when you are able to help someone find their next home; working for Homeland Inc. is the perfect place to start in your property management career.

The job was a little challenging at times but it was well worth it. The tenants had to have children living in the home and they had to fall in the low income bracket and the parent had to be a full time student at an approved school. So it was rewarding to see especially the single mothers bettering their lives and getting to be a part of their journey to a higher education which gave their children a better home life a lot of the times and made their chances of being successful even greater.

A typical day at work involves driving and hands on jobs. I learn something new almost ever day, which is very beneficial. Management can be a pain in the rear end after voicing concerns and then seeing no positive results, if any. Hardest part of the job is dragging myself out of bed and convincing myself every morning that it is worth it to come in. Most enjoyable part is being around all my coworkers.

Management is HORRIBLE! They do not know what they are doing most of the time! They do not help you! They do not have your back! You have nobody to reach out to for help! You cannot go over their head because every single one of them are in a “click” do yourself a favor find somewhere else! They hire you and tell you one thing then YEARS later tell you you were hired to do other things! Either do them for the same pay or we’ll cut your hours and hire somebody else to do it! Not a good place to work!

It's a good job but it's man work what your doing like cutting wood, stacking the fences while they come down the belt fastly,cutting straps to then close the bundle. If it's not closed right they will return it to you unless it's right.I was given a chance there and I was even offered to join the company but I didn't take the offer due to I knew it wasn't the long term job I wanted for myself.

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