delivery driver

retail sales associate

warehouse worker

order picker

cashier

Homemakers-Furniture

Everyone that works here hates their job and is looking for another job. Since I have started here at least 10 people have quit in my department alone. Very high turnover. I don't blame them. The system is very difficult to learn and isn't a simple process of checking out customers. It is very tedious and a few minute long process. There is NO training. They throw you to the wolves and you're on your own to learn. When you need help or have questions management is rarely available. You will have angry customers constantly. I have worked many retail jobs and never had to deal with getting yelled at like I do here. I am very introverted so it really burned me out quick and made me sick to my stomach coming to work. If you have someone requesting a manager (which will happen a lot) good luck getting anyone! The customers here are very entitled because they are spending thousands of dollars usually. The upper management is very greedy and rude. The Mershmans walk around the store like hawks watching everything you do but wont say hi or acknowledge or introduce themselves. They will however go into the office and talk to your manager about you instead of approaching you themselves. They also started this ridiculous thing where they want us to stand outside our register and greet customers now. So you will have to be on your feet all day. So you have to check out customers, do financial applications, you also have to take incoming calls which can sometimes be as long as 10-30 minutes and even can sometimes be stuff you have to spend quite a lot of time researching and call them back. You also do voicemails that were left at the store, do receptionist calls so transferring calls, do anywhere from 20-80 calls to customers when items are ready for pickup, greet customers, and have to work in pickups slotting customers and helping them with questions and payment. They also want to open a new position for the cashiers where they want to open a concierge position greeting customers and pointing them where to go in the store. We are very understaffed and all this work is causing people to burn out and become lazy. Raises are also based on profit so even if you excel and your coworker sucks at their job and has been their a week, you will both get the same raise and pay. You are also REQUIRED to work one night shift and one full weekend 10 hr day. Lunch is 30 minutes unpaid and remember you have to stand on your feet all day. Benefits are terrible, the worst I've seen with any job. Lowest insurance option is $200 a month, highest is $400 a month for VERY high deductibles for ONE person. This is NOT worth the pay. $15 may seem like a lot but you can make $13 at target for doing SO MUCH less. Do not work here or at the very least apply for sales where you will make more for less work!!

The company higher management does not treat their employees well that is why many workers for this company hates their job and is looking for another job. Since I have started here at least 15, people have quit in my department alone. They have very high turnover. I do not blame them. Since The Company higher management have really old ideas is where they do not treat their employees well, they expect you to never have any day off even if you request the day off weeks or months in advance. They will not approve it and state that they expect you to be at work regardless is you have requested off.  They do not value their employees or care about their needs the management are not flexible at all, this information's is misleading since this is what they announce in their employment add that they have flexible scheduling. to be completely honest management do not care. This company has very low employee morale, in where some of their oldest employees state they feel guilty to ask for time off since this is how the management make you feel this is why some people don’t even ask for the day off and instead they makes excuses and lie’s to have a day off.  The system is very difficult to learn and is not a simple process of checking out customers. It is very tedious and a few minute long process. There is NO training. They throw you to the wolves and you are on your own to learn. When you need help or have questions management is rarely available and when they do help, you they make you feel like a nuisance. You will have angry customers constantly. I have worked many retail jobs and never had to deal with feeling at easy each time I get to work, the upper management is very greedy and rude, they have you as employee be after customer like crows after there prey, customer has always said they have already been ask me multiple times. Since we as employees are required to ask if they need help constantly and sometime this could disturb our customers.

This company is WAYYY too big for its britches...

What started out as a mom and pop furniture store way back when is now a cut throat sales floor the size of a small town, and 300 vicious sharks fighting over the same piece of meat (the customer) that unknowingly stumbled in thinking they would have a pleasant shopping experience. 

The training is great, it's "customer focused, and needs based selling" which is great, and if you can actually get a customer to tell you what they "need" it could work, however, if you just try to let them look around like they want to, another sales person will grab them, and you are out of luck.

The problem of too many sales people is exacerbated in the clearance room. There are 10 people in that small room selling EVERY single weekend. If you don't hound your customer and stay within 3 feet of them, someone else will definitely "steal" them and you are SOL. There are so many employees in that small room, and out on the main sales floor, that you can't keep track of who is with who, and many times it isn't intentional, but the customer will just have a question, and the first person they see is the one that gets the sale no matter what. 

The company is focused on ONE thing only, and that is PROFIT. I was there 2 years, and I never once saw them do anything for the community, for charity, for the employees, nothing. They don't care about their employees, at least not the ones that don't write $100,000 sales every month. 

If you are looking for a sales position where you are REQUIRED to work EVERY weekend, MOST major retail holidays, and pretty much any time you might have to actually have a life, go here. The only people I saw that were married in this store, were married to another employee of the store.. you can't have a relationship and work here, it doesn't happen. They will WRECK your life..

- A typical workday as a sales associate is simply walking around and helping customers. You do not do any other thing basically. You help customers find what they are looking for if they want help. It is A LOT of walking and standing. The floors can be grueling if you don’t own nice shoes. 
- Training does happen from time to time but you need to be at least a slightly quick learner. If not then you may struggle to help customers. You will learn about how furniture is built, special orders, dozens of companies, and more.
- Management can be very strict at times depending on the department you work in. Also upper management from corporate hounds the managers on the floor with numbers. It is not commission but they will still hound you on your numbers for sales, customer, tickets, etc. 
- Your coworkers will be the best asset to you more than likely. Most are very willing to help. They make it nice and rewarding at times. Upper management from corporate seems to look down at sales as they only view you as a number. They do not care about anything going on. They want results in sales and in closing percent.
- The hardest part of the job is trying to satisfy upper management. When you solve and get through one issue there always seemed to be two more right along with it. They will also not be afraid to let you go on the dime if they don’t feel you’re fit for the job.
- The most enjoyable part of the job is the customers. It can get repetitive as you do say the same information many times. All the different people you help can truly be satisfying. Weekends are super busy sometimes so it can be hard but if you’re outgoing this job will compliment that.

The company culture as a whole is not employee-focused and has vast room for improvement. For every step Homemakers makes to “improve” their culture, the rest of the industry has made five steps forward. They do the bare minimum in terms of benefits. The health insurance cost is outrageous, I’ve literally had friends laugh when I told them what I paid each paycheck. You only get 13 days of earned PTO per year and that includes sick days. There is no work from home capability whatsoever for fear of employees taking advantage of it. When it comes to salary, Homemakers pays far below the industry standards. Many of my colleagues either have a second job or a spouse who makes nearly twice their income. It’s blatantly clear that their bottom line is more important than their employees’ wellbeing. 
 
 People in this organization can be withholding with information that would benefit the entire team. Many are quick to complain, but rarely propose solutions. Underperforming employees are not held to the same standard as other colleagues who are constantly picking up their slack. When it comes to giving feedback between departments and to upper management, you’re lucky to get any kind of response at all. I’ve first-hand experienced people fishing for answers outside of our department if they hear “no” from one person. Your expertise is rarely respected or sought out. 
 
Overall, it’s a decent stepping stone right out of college to get into a better job down the road. But it would absolutely feel like “settling” to stay here.

Read for a HONEST recent review:)
The only good part about HM is the pay. There are many problems that they refuse to address. It’s a very toxic  work environment and the place is full of micromanaging. When you address a problem with head management   or to HR they do absolutely nothing about it. You can’t take your PTO without issues and they make up rules the day of just so they can deny your PTO. The managers tell you not to do something but then they’ll do it. I’ve watched a floor manger sit and play games on his phone for hours at his desk during work hours, then complains when employees stand.  When you complain to HR you’re basically told “i understand there’s  issues but deal with it”. No one likes working there from new people to older. Ive watched at least 10 people quit due to management in the last several months. They can’t get anyone to stay because of how they treat people and they REFUSE to address problems. They promise you a huge bonus twice a year. You do all this work for a $200 bonus Check. Yet they offer $500 sign on bonuses for new people. The owners are amazing people and it’s sad that the people under them are not and are the ones making HM a toxic place. Managers are rude and careless, you can have the best numbers and best customer service and instead of motivation, they tear you down. I highly would not recommend working on the sales floor unless you wanted to be talk down to and mistreated on daily bases. 

Working with customers to explain features, benefits, and quality differences from a vast furniture selection to generate business.  I learned a lot about myself, people in general, and the sales process.  Management is under a lot of stress operating under an outdated business model.  This can make for an overall stressful work enviroment especially for new hires.  Senior sales professionals learned to navigate the negativity to rise above and be successful.  I left because we switched from a full commission pay structure to an hourly pay structure greatly decreasing my income potential.  To be seen how this change will affect the enviroment.  The hardest part of being a sales professional at Homemakers is being “on” all the time and staying mentally prepared through slower stretches.  Getting to know people and improving their lives by making their homes more enjoyable is very rewarding.

After a few weeks into the job, issues within your department become more and more apparent and you begin to realize there is little to no effort to fix them. In my position, perfection was expected but you are not provided with an optimal work environment to succeed. You are just expected to get things done, no matter the issue. Management puts forth minimal effort to assist in your daily duties and will walk around doing mundane task. Meanwhile, you are given an estimated 10+ hours of work not even a month into a job that takes maybe 3-4 months plus, to become efficient and reliable in. They rely on employees that are willing to put up with anything and are afraid to jeopardize any benefits or their job security. Not even a year into my time at here, 80%  of my direct coworkers quit for various reasons.

The owners of this company are beyond greedy. Greedy and cheap. There is also so much nepotism in this environment. When I was there, we actually made commission in our sales positions. How do you THEN one day, decide to tell salespeople that they will no longer get paid commission? But instead will receive an hourly wage???  And management....do not even get me started on them. So weak and whiny and conniving and deceiving. My manager accused me of doing something very dishonest and I almost got fired for it. Except for the fact that I told management to watch the security camera tape to prove my innocence. Thank goodness for security cameras! Once they did, they had to all call me in and issue a huge apology. That was all it took to let me know I had overstayed my welcome. I left within 3 weeks of those accusations. The most unprofessional and despicable thing an employer has ever done to me. Stay away from this place! 

At HM it feels differently than any other place i've worked at. On my 1st week i watched how the owners and upper staff members would pick up any piece of trash of the floor, never mind stopping what they are doing just to give you a hand with your job. in other words: they would not ask you to do something they aren't willing to do them selves. Almost six years later and i am loving this place even more. YES, not everyday is perfect but it is "a job" and guess what, i bet you it will pay better than your last job. Some employees have been here for over 20 years, i see that as if there is something good in this place. here i feel welcome, it pays for everything i want and need and best of all as one of my co-workers says " all i have to do is show up" 

Top Job Titles	Average Salary
Delivery driver 5 salaries reported	$24.60 per hour
Retail sales associate 2 salaries reported	$21.50 per hour
Warehouse worker 3 salaries reported	$19.67 per hour
Order picker 2 salaries reported	$21.00 per hour
Cashier 5 salaries reported	$17.60 per hour

Working at Homemakers Furniture: Company Overview and Reviews

Homemakers Furniture

Homemakers Furniture Ratings

Popular jobs at Homemakers Furniture

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected