delivery driver

general manager

shift leader

pizza cook

restaurant general manager

Hoogland Restaurant Group

I have been employed with Hoogland Restaurants Group, specifically at Marco's Pizza, for the past 2.5 years. Throughout my time here, I have consistently experienced a great work environment characterized by a supportive and inclusive culture. The team fosters an atmosphere where everyone's voice is heard and valued, which significantly contributes to a collaborative and positive workplace.

Management and colleagues ensure that any questions or concerns I have are addressed promptly and professionally. This has greatly enhanced my ability to perform my job effectively, knowing that support is readily available whenever I need it. The emphasis on clear communication and responsiveness is a standout feature of this organization.

Overall, Hoogland Restaurants Group has provided me with a fulfilling and rewarding work experience. I appreciate their commitment to maintaining an engaging and respectful workplace, and I look forward to continuing to grow with the company.

Marcos seems like a good job until you see the mismanagement and how disorganized it is ran. They give false information about raises that you never receive. They cater to certain employees allowing them to run over management. Management has no control over store people just do whatever they want. Upper management doesn’t care either about your complaints. Hire a bunch of teenagers who can only work part time so they don’t have to pay anyone full time benefits is what upper management does. Marcos does not appreciate good workers they only care about numbers. The turnover rate for a ridiculous. Employees don’t show up for work but they never receive consequences they just come back n on whatever day they feel like it. 

Do not work here if you have any other choice of employment. Home office management are rotten to the core and do not care about their employees even a little bit. Everything they change is to benefit themselves and it doesn't matter if it massively disrupts a hundred employees' lives as long as it provides a marginal improvement to one person sitting behind a desk. Regional and District managers 'in the field' have corporate's hands so far up inside them they might as well be on sesame street. In the last 5 years they have changed the bonus structure a dozen times, rewritten every policy at least twice, and oh yeah removed insurance for spouses and children all in the name of filling the ceo's pockets. Family Video is failing and they are squeezing us for every last dollar they can to compensate.

The delegation of tasks is absolutely nuts at the location I worked in. Prepare to be paid for one job, while doing the work of 3 people, while watching these exact people sit around, play on their phones, and occasionally pop out to get high in their cars. These same employees could call out for seemingly any inane reason, but if you had an actual emergency or had time off discussed in advance, management would make things difficult, if not impossible to actually get the shifts covered. 
The pay instore was poor and on the road was worse.  They will do their best to keep you off the road, as the tips are the only thing keeping you above $6/hr.  Not good. Steer clear of this sinking ship! The workplace culture is "If you're besties with management, enjoy your free paycheck and relax."

Horrible company that is collapsing quickly. The  top management is scrambling to save their company while blaming all of the problems on their employees. They continue to cut pay and bonuses, increase workload, expect more from employees, but still tell you that you are not being efficient enough and are the cause of all of their problems. They will tell you that every change was done with "your best interest in mind - it's a change that will be better for you!" but it's not. They are desperate for solutions but refuse to listen to the people that can actually help them. If you value yourself and your dignity, DO NOT work here. If you want zero work life balance for minimum wage, apply away. They will promise you the world and instead make you pay for it.

 Management has been ran through this company like water. There are constantly walk outs and when I stepped up, I had little to no support. It was hard. I worked long hours. Still do and everything seems like it's constantly evolving all while falling apart at the same time.
 Asking for guidance is hard to do because everyone tells you something different and later on it comes back to haunt you.
 Working for this company helped me buy my first house, but it has also completely killed my mental state. I find I am more depressed and I feel like I've been "thrown to the wolves." This company is not one that is easy to work for.


Overall, not the greatest place nor is it the worse place either. There are some great things about the company; relatively young company but constantly trending in the positive direction and there's plenty of opportunities for advancement due to the high turnover rate. However, there are some downsides, like the one I just mentioned...a high turnover rate. If you are management, you're working a lot of hours which is similar across the board for all company's. The negative part is you work a minimum of 10 hour days, usually 11 and sometimes 12 hour days without a break. The company pay for them nor considers them as part of your 10 hrs so if you do want a break, your minimum 10 hour day is not 11.

The unrealistic metrics that would contradict each other made a simple job into something much more frustrating and difficult. They want to squeeze out any penny possible while giving metrics that are virtually impossible to meet all the time. Our district manager had a serious power complex and would threaten our jobs over the smallest things that often times were out of our control depending on the situation; as well as rarely showing praise for the hard work the crew would do for Marcos Pizza, all while receiving poor wages. Also if you want to be a driver you're better off doing DoorDash because the upper management will not hesitate to force any delivery to DoorDash, leaving lots of tips uncollected for our in-store drivers. 

They give you all the tools needed to succeed. This is the first company I have ever worked for that allows you to create your success. They provide you with any knowledge necessary to succeed. If you are self-motivated and like to win, I highly recommend working/growing with this company. 

Cons
If you are in management and do not like to work more than the average work week, this company is not for you. If you are a go-getter and want to grow your career and like to work than this is the company you want to work with. 

What is the best part of working at the company?
I have really enjoyed my time with the company. I get sufficient support from my bosses that allow me to give the proper support to my staff.  A company that is always looking to grow and improve the guest experience.

What is the most stressful part about working at the company?
Overall, it is a stress-free job. Thank you!

What is the work environment and culture like at the company?
We work together as a team to achieve our goals. Culture is driven in stores through healthy competition.

What is a typical day like for you at the company?
Working with my stores to meet and exceed their goals, both professionally and personally.

Top Job Titles	Average Salary
Delivery driver 19 salaries reported	$19.78 per hour
General manager 2 salaries reported	$45,000 per year
Shift leader 13 salaries reported	$18.00 per hour
Pizza cook 10 salaries reported	$16.00 per hour
Restaurant general manager 9 salaries reported	$52,500 per year

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