case manager

support specialist

housing navigator

guest service agent

outreach worker

Horizon House

Working at Horizon House has been a unique experience. The management team is amazing and is quick to respond to employee feedback. They are also very engaging with employees and the homeless population they serve. Supervisors are very empathetic and compassionate and go out of their way to help you quickly navigate and master their internal processes and provide a wealth of feedback that allows their employees to grow and develop. I would high five any person that made the decision to work at this organization as they are always at the top of their game and do it all for the betterment of the homeless individuals we serve in order to improve their quality of life. I’ve learned so much from this team and couldn’t imagine not being a part of their growth as an organization.

Greeted neighbors and checked them into ClienTrack System.
Learned to deal with each neighbor on their level. Management stringing seasoned employee along on job. Close Knit family environment. Seeing things that needed to be done, but was advised by superior to let it go! I loved working with the diverse population.

1.You will have supportive team members.
2.You will not be trained.
3.You will not be paid well.
4. You will be overwhelmed.
5. You will burn out like a holiday candle.

Poor pay rate scale, understaffing the same bad stuff you hear all the time on here about cons about your employer these days. 

The advantage is the benefits and the matching 401 k, there is an opportunity for advancement within the company if theres' an opening. 

Horizon house as a whole was a good experience. I learned a lot and was well trained. Politics continues here in the way of good service but otherwise it was not a bad experience at all.

Homeless day shelter. Serves Indianapolis. Nice place to visit and volunteer and work - good for new individuals in the social services field. Would recommend

Top Job Titles	Average Salary
Case manager 3 salaries reported	$49,333 per year
Support specialist 2 salaries reported	$21.13 per hour
Housing navigator 12 salaries reported	$43,250 per year
Guest service agent 3 salaries reported	$19.72 per hour
Outreach worker 6 salaries reported	$42,333 per year

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