x-ray technician

Hospitality Health ER

Make sure you are a perfect fit for this clique type, high school environment. No one is truly your friend. The extremely over the top “hospitality” is fake as can be. A place that claims to care so much, truly cares so little. They believe offering you warm blankets, massages. And an unlimited amount of drinks and snacks, makes up for the poor actual healthcare services they provide. They are all about money and will give you every test imaginable just so they can bill you for it. Even if you don’t want or require all the tests they suggest. They make you have them or they won’t see you. Enjoy all of the charges you will receive later. Their hospitality lies somewhere within a 5 star hotel business. As far as actually providing compassionate, top notch healthcare - don’t expect that here.
I worked full time, 36/48 rotating schedule from the moment I started working there. But they classified me as prn, which I never was. It was a great way to avoid giving me health insurance and pto. Not to mention, I was pregnant. Tried numerous times to discuss benefits and maternity leave and possible health care coverage with management. Always shot down.


Treating patients is #1 however, behind that it needs some cleaning up overall. Favoritism is very higher.

Leadership starts from the top on down the chain of command. Communication is key and very vital to each dept so that everyone is in the same page. Once that’s straightened out and there is no going behind each other’s back, all employees and department supervisors would be in the same page. Pay could be better for all employees do especially when expected to do others roles including your own. Some of the management needs to be changed in some departments to better keep good employees around. Favoritism shows a lot; everyone should be treated equally - by race & age. HR Needs a better system and closer employees to the facility; someone else  to actually go to instead of speaking with over email and by phone only. Too much gossiping about patients and employees… once some things are really considered and straightened out the company can be great in all areas and not just a 5/10 overall.

The owners always make you feel like you’re never doing anything right. All they care about is their money. They have a high turn over rate due to people and their stuck up rich people attitudes. If you’re not an actual licensed health care worker you get treated like you’re worthless. I personally was over worked and HIGHLY underpaid. Nobody in the medical field would help me with the manual labor part because it was beneath them and “not their job/problem” and I got in trouble for “never asking for help” when in fact I STOPPED asking because people would pretend to be busy/say they’d be there in a second/go on break, etc. and when I’d come in everyone would just be sitting around on the slow days (I totally understood when we were actually super busy and they couldn’t help). The only people that would help are those in the non medical positions (environmental services techs) and one radiology guy when he wasn’t busy. 

Working here is a great opportunity. Full stop. The culture is work hard / play hard and they mean it. You will be adequately compensated for the work you do and you will probably really enjoy your job- whether that's as a nurse, provider, scribe, hospitality, front desk, EVS... It really is a great place to work. However, there's some shadiness that goes along with working here. Not everything seems to be "above the board". Also drink the koolaid or leave. There is no tolerance for those who don't or those who speak out on perceived.. issues.

Where to start? The job itself is easy. The management gets randomly angry and slams things around, foul language, highly inappropriate conversations and unwanted physical contact. Just to name a few things. HR says this is normal for an ER. Most people they hire are totally unprofessional. The tiny lab makes it difficult to do the job efficiently. They are so understaffed that there is no time for lunch or breaks in a 12 hr shift. The employees have no respect for each other. It’s a free for all. The lab assistants are running tests and releasing results that the SOP says they shouldn’t be doing. Just an absolutely horrible environment. Very disappointed. 

At one point there was a person working as a representing them selves as a paramedic that was only an EMT.  Feels like a high school type tattletale work environment. At the time I was there I felt the patient /provider ratio was a bit scary at times. Safety concerns ignored. Employees working outside their scope of practice. Servicing chronic pain contracts  at an emergency room often felt like compromising my medical ethics. There was more focus on how you looked than how hard you worked. 

Medical supply is a joke and I say that because your job description changes everyday. They add things for you to do, your pay will never change. If you’re freight then you will never advance or get a pay raise. The pay is terrible. I could flip burgers making more money. Some supervisors are rude and HR does nothing about it except advance them. It’s a family owned company with the family working different parts. They don’t care about you unless you’re admin or clinical staff. 

What is the best part of working at the company?
Helping care for the patients. 

What is the most stressful part about working at the company?
All of it. The owners and supervisor never listen to you or care about you.

What is the work environment and culture like at the company?
The nursing staff is awesome but management and oweners dont care about you. They love the money. Fake about everything. 

What is a typical day like for you at the company?
Stressful, no help, not worth the stress

What is the best part of working at the company?
The pay is great for nurses and all staff! They really do appreciate the staff.

What is the most stressful part about working at the company?
Any time you work at an ER it can get overwhelmingly busy. 

What is the work environment and culture like at the company?
This company really cares about the patients they see and makes sure everyone works as a team to get the job done.

Great place to work in order to be introduced to the healthcare world but little to zero job advancement. Fast paced, unorganized at times, 100 changes in the span of a couple of weeks but they owners treat you well and you are compensated. Most supervisors aren't that great. They lack empathy for their employees. 

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