sales

mystery shopper

Hospitality Softnet

Hospitality Softnet, Inc. is a great fit for many looking for a wonderful quality of life choice as you can work from home in a virtual world. The company has many individuals that have very long tenure many over 15 to 20 years, and dozens over 10 years. Should you consider to join the organization, please proceed as with any opportunity, making sure that what is offer is a good fit for you. Speak with frankness to those that you initially meet, and ask to speak with other professionals in the organization that perform work similar to what your interests are. No one is shy, and I'm certain that they will tell you the hardships and the rewards. Contact information to others will be gladly supplied. Hospitality Softnet, Inc. welcomes that kind of relationship scrutiny. Please know that only those invited, will join others that strive to deliver excellent quality services  and information to the company's valued customers.  Ask for copies of the company's newsletter, and get an idea of the real flavor of the culture of this company. A culture who's core values are humility, mutual respect, and dignity. 

High standards are important here, and the other professionals that are part of the team have enjoyed this work for many, many years. It is a foundation of success built over years, and has helped to foster meaningful relationships with customers and associates alike. Without great team members, the organization would not have been successful, nor lasted in business for over 20 years. It did not happen by accident, and certainly not without outstanding people in the group

I worked as a hotel sales manager and catering manager for many years. Once I had my son I realized that I wanted to stay home for a few years to focus on my son. After a year and a half of being a stay at home, I found a perfect job that suited my needs for income and flexibility. I did mystery shopping and teleprospecting as a contractor. Shortly after I was hired to be a sales manager with the company. I love the owners, the team and the flexibility. It is a great company to work for and there is opportunity for growth if you prove yourself. The only down side would be that this is for a person that is looking for additional income, but not usually the main provider of the household. The reason I say this is because you can't guarantee a certain amount of hours each week. For the most part the company is busy, but during holidays there might be some quiet time with little or no income. Also, since you are a contractor, there is not healthcare or benefits package.

What is the best part of working at the company?
Some departments are better than others. Management can be unprofessional and the pay is average to below average considering how much time is put into it.
It can be very fun and personally rewarding, but the margin for error is very slim.


What is the most stressful part about working at the company?
Some reports take a long time to complete, and the deadline is always 8:00am which can be a challenging st times.

What is the work environment and culture like at the company?
You never see anyone on Zoom, and rarely are phone calls made.  No feedback on quality of work, unless a client complains.

What is a typical day like for you at the company?
Each day is very different. You can space out assignments in such a way that you aren't over burdened. Contacting clients is during business hours, but reporting can be done any time you'd like.  The flexibility is great.

Although due to the pandemic just like many other hospitality business out there the work volume has been significantly reduced, this company has been a very supportive, inclusive group of people to work with.  They provide you with a well-thought-out training program.  They assign you to a designated trainer the first few months till you get used to the process and routine.  The quality of your work is carefully monitored, but in a very encouraging, motivating way.  Throughout the pandemic in 2020, the company sent out regular correspondence to their employees to check in, to give updates and to stay in touch.  I look forward to re-joining them once the industry makes a comeback.

The job itself was very interesting as you got to talk to many people.  Your time was your own as long as you completed the calls that were given you.  If you ran into a problem there was always someone in management available to help solve it.  Everyone seemed to be very happy with their jobs. The company made you feel like you belonged which was nice since I was an independent contractor.  Every day I looked forward to completing my assignments. The only problem I had was the fact that the pay was low and we were only paid every 30 days.

The flexible HSI work hours have been invaluable to my family and to myself.  I began working for HSI  16 years ago when my two children were in pre-school.  It was a dream come true to be able to be home for them throughout their adolescence.  I was able to greet them off the school bus, be home for them when they were sick and never missed any of their extra-curricular activities.  Both of these young adults are now attending Ivy League schools and I attribute some of their success to the flexible work hours provided by HSI.   Sue S

This job is good for former hotel sales employees that now stay at home with their children.  However, the income is not steady.  When you are hired, they say the average salary per year is $10,000.  However, $3,000-$6,000 is more accurate.  There is a lot of passive aggressive behavior by the account managers.  Most of the communication with management is done via email so, it is difficult to feel a connection.

I have worked for Hospitality Softnet for 3 years. This company allows me to work from home with flexible hours. I am able to help supplement my family's income and I enjoy what I do. The hardest part about this job is having self discipline to work.  I have set up a space and dedicated time to fulfill my work duties. It does offer flexibility for when things come up; however, you must be discipline and have good work ethic to ensure your work is done in a timely manner.

When you seek the best in work - life balance,  Hospitality Softnet is outstanding.  You are able to continue growing your career, working conveniently from home, allowing you to achieve a perfect balance between career and family is a benefit hard to find.  Excellent company to work for, with outstanding management leadership.

This company provides excellent training and support in their Report Writer positions.  They provide flexibility in the amount of work a contractor wishes to accept and are the ideal organization for telecommuting.

Top Job Titles	Average Salary
Sales 1 salary reported	$14,000 per month
Mystery shopper 1 salary reported	$8,500 per month

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