front desk agent

night auditor

maintenance engineer

housekeeper

cook

Hospitality Ventures Management Group

This is one of the most unorganized poorly managed franchised hospitality groups I’ve ever encountered. Upper management is unqualified and clueless, many of the employees on the lower end have personalities worse than the rude dependents known to work in military installation administrative slots and at Veterans Affairs. The work environment is immature and drama filled like the reject high school of the county with the low income kids with bad test scores who are ostracized and struggling but not one wants to deal with them, quality training is non-existent and new hires receive zero support and end up completely on their own. HR and the onboarding process is one huge error filled mess with poor communication, no attention to detail and the likelihood of multiple errors if you do not check and take on the inconvenience and urgency of following up. It will also be unnecessarily long and difficult with very unusual ways of processing information that will be issued with little to no instruction and you won’t have a point of contact for clarity or questions. This company does not believe in doing this smart but hard and stressful. They also believe in severely underpaying employee candidates what they are worth similar to a cheap temporary labor agency but claim to expect high standards despite providing much of a standard as the example. Gossip runs rampant throughout all the departments  and favoritism is shown because the employees have tight cliques among each other. They determine and accept who they want and create a hostile work environment to purposely drive out who they don’t. Since management is very poor and involved in everything except the right things, employees have few resources and do not feel comfortable resolving any issues and end up simply using this as a temporary job in between jobs or as a secondary part time along with student status or another job. There is very little room for growth and very little appreciation and teamwork is shown. Last but not least, the guests themselves are not really prioritized and management seems to not be very guest service oriented. This group is just down right weird and not a good group of people to work for or with. I’d pass completely unless you know you take a really strong medication that allows you to perform like an emotionless robot. None of it seems worth it. Just redirect the energy to another property, another management group or the best option which would be a job offer directly with Marriott International 

Are you completely incompetent and have zero communication skills to department heads?  Are you a freelancer that no other hotel would keep and want to make staff run away?  Do you consider a productive day spending your time destroying other departments instead of focusing on your own?  Then you are a excellent candidate for HVMG.  

The excellent company where everyone is third party freelancers!  Staying at the property for free and taking away room revenue!  Get overpaid to run people off so your contract can be renewed and you keep earning reward status!  

You want to talk to HR?  Well too bad because it is a contracted agency that has no idea who you are and just wants to keep their excellent contract. No qualified HR person will ever work on these properties.  Because being talked to like a child by the GM and other freelancers are the way to be excellent.  

Sarcasm aside.  Seriously never work for this company unless you believe in making false statements to ownership about the property and then blaming others for not knowing what they told them 3 months later.  

Seriously, anything involving HVMG is an immediate run, get a ridelift, get a plane ticket, just stay away.  Your life will be better off.  Your life will be better off never experiencing the excellent culture of turning everyone against each other instead of working together to make improvements.  

This management group is compiled of a bunch of Lodgian rejects. They don't pay well at all.  Four years of service, I got one raise. I had to work 65-70 hours every week. Health insurance for my family was $815  per month. They say you get holiday pay, but your required to work the holidays and usually work six or seven days during a holiday week, because they don't want to pay the hourly employees holiday pay.  Every year, at the end of wedding season, they let go several salary employees go before years end  in order to make payroll look good and so the GM gets his year end bonus. Even if your cost are down and revenue up, no matter how much you sacrifice your home life and are highly dedicated, you may still get axed. 
I loved the job, because it gave me an opportunity to mentor others, interact with guest of all genres and opportunity to learn. But despite of an outstanding job, raving reviews from my superiors, dedication, integrity and track record of success, they still let me go with out a satisfactory explanation.  In a three month period the fired two banquet managers, two front desk managers, the controller, the F&B Manager, the executive chef, the house manager and several dedicated hourly employees. Not to mention we had 3 GM's plus 3 interim GM's over a two year period.

It was the very worst management company I have ever worked for ! DO NOT CONSIDER WORKING FOR THEM ! I worked at the DoubleTree in Washington Pa. There was NO direction from the GM, and all he was concerned about was eating. He was not even able to check-in a guest because he did not have any knowledge of the OnQ PMS.
You must walk around TELLING guests that their stay was EXCELLENT....when it was terrible. They are like a bunch of robots. Forget about correcting a problem for a guest, just tell the guest that their stay was EXCELLENT ! If you don't believe me, just go read the TripAdvisor comments and the replies from the latest Front Office Manager. In a period of less than a year, they went through 4 Front Office Managers,  3 Exec Housekeepers, multiple Sales Managers, 3 GM's, a AGM who quit by email ( LOL!), and EVERY other Manager, and countless hourly staff.
This company is a complete joke! If you have a desire to ruin your life, then go ahead and work there.
There is no work / life balance, and no matter how much you contribute, and sacrafice, they will use you up and throw you away.
DO NOT WORK FOR THIS TERRIBLE COMPANY !

This is a really great group of people that focus on the guests. Unfortunately, as a franchise Marriott the resources, equipment, and pay are all very limited. The managers are generally good, but advancement opportunities are few. Positions are supposed to be posted, but aren't. The only way you know about them is to watch www.hospitalityonline.com. If you do apply for an opportunity you frequently find out that someone is already preselected for the position before its even posted. Work-life balance isn't really in balance here, its feast or famine depending on business. So some weeks you might work until you feel like you can drop, and other weeks have a hard time paying your bills because of too few hours. Hospitality can be fun, but it is best as a side job unless you are on a management tract. The pay isn't the best, although that is pretty standard in the area for hospitality.

I enjoy working at the Hilton DoubleTree. It is a very laid-back atmosphere and the management team is excellent. In my humble opinion, The pay should be more, since it is a Hilton property, but this is not an issue as there numerous growth opportunities. The in-company growth opportunities as well as travel opportunities are a wonderful benefit. The hardest part of the job is retaining knowledge and the best part of the job is applying said retained knowledge and making guests and/or customers feel comfortable and appreciated. The co-workers are excellent as everyone has a professional and positive attitude. I've learned that self-starters can and do excel at this company and I would recommend it to anyone looking for an excellent career in the hospitality industry.

The most toxic workplace I have ever had to endure. The company is run by one bully who EVERYONE, management included, cow to. If you value manipulation and deceit this is the place for you. If you value kindness, respect, or hold a moral or ethical code this place will be challenging for you to work at. I am not saying management is unqualified, but management definitely does not lead. If you want to feel like every conversation you have with anyone ever there, that you are the biggest bother they have ever seen. Apply. If you enjoy managers ignoring you, talking badly about you, rolling there eyes and giving you dirty looks (and then begging you not to leave)- apply immediately 

If you work at this place and especially at this position I promise you will hate it. The housekeeping department is overworked and underpaid. As a PM Housekeeping Aide, you will have to do a ton of work for barely more than minimum wage. You will have to do the work of multiple positions and the supervisors constantly give you more to make sure that they have less work to do. This chews people up and spits them out, I worked there for a year and a half and saw over 25 people either quit or get fired. They can never keep a general manager. In the short time I was there, there were FIVE GM changes. Also the culture there is just weird. For some reason everyone tries to get each other fired. Like people literally spy on each other to to tell on them to get them in trouble. Everyone pretends to be friends, but they secretly hate each other.

Typical day at work is chaotic, especially on the weekends. I’ve learned that management could care less and acts as if you’re doing something wrong and will talk to you rudely if you contact them.  The workplace culture is toxic. Everyone seems to think they know more than everyone else and are not willing to train new employees fully. The hardest part of the job is having to figure things out on my own and just learn from my mistakes, as I now know that no one really cares. Not a team work environment at all. I am appreciative of the small amount of training that I did receive.  The most enjoyable part of the job is being able to meet people from all walks of life and seeing how appreciative they are when they are taken care of. 

What is the best part of working at the company?
There was no experience that was great or stood out as exemplifying Excellence. 

What is the most stressful part about working at the company?
The company itself and the management it hires to operate it properties are the most stressful. 

What is the work environment and culture like at the company?
The working environment was stressful and the culture is one of manipulation, deceit, and nonchalance. 

What is a typical day like for you at the company?
Difficult and stressful. The tools one needs to perform the job with professionalism are nonexistent. Whether those be management or physical needs.

Top Job Titles	Average Salary
Front desk agent 83 salaries reported	$16.02 per hour
Night auditor 38 salaries reported	$17.20 per hour
Maintenance engineer 42 salaries reported	$19.44 per hour
Housekeeper 38 salaries reported	$15.10 per hour
Cook 35 salaries reported	$17.56 per hour

Working at Hospitality Ventures Management Group: Company Overview and Reviews

Hospitality Ventures Management Group

Hospitality Ventures Management Group Ratings

Popular jobs at Hospitality Ventures Management Group

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected