housekeeper

front desk agent

night auditor

maintenance technician

breakfast attendant

Hotel Equities

Working at this hotel was truly an amazing experience. A typical day at work involved a lot of flexibility, which made all the difference in balancing my personal and professional life. The management truly understands the importance of work-life balance, and I never felt like my personal life was being overlooked. Weekends were mandatory, as expected in hospitality, but as long as you requested time off in advance, there was no issue at all.

One of the things I really appreciated was the management style. The general manager made a point to greet every employee in the morning, always with a friendly “hello” or “good morning.” It’s clear that he values each team member and recognizes that every role, no matter the level, plays a part in the hotel's success. I felt supported and respected throughout my time there. My boss for my area was also amazing—whenever we fell behind (which was rare), they were always quick to jump in and help, making sure everything ran smoothly. That level of support made a big difference.

The workplace culture was also fantastic. I had the freedom to listen to my music and focus on my tasks while still being part of a team. There was a genuine sense of appreciation in the air—whether it was through small gestures like birthday cakes or the thoughtful goodbye cake they got me when I left, it was clear that employees were valued. 

The hardest part of the job was the occasional weekend shift, but that’s just part of the hospitality industry. The most enjoyable part was the supportive environment and knowing that your hard work is truly appreciated. It’s rare to find a place where employees are treated so kindly and are recognized for their contributions.


The company speaks often about its values and commitment to employees, but in my experience those values were not consistently reflected in day-to-day operations.

One of my biggest frustrations was the lack of involvement and support from upper management. Decisions affecting employees and hotel operations were often made without a clear understanding of what was actually happening at the property level. Concerns raised by managers and staff frequently felt overlooked, even when they had a direct impact on the workplace environment.

I felt there was a lack of accountability and follow-through when issues were brought forward. This created an environment where employees could become discouraged from speaking up because they did not believe meaningful action would be taken.

The property had many hardworking team members who genuinely cared about guests and each other. Unfortunately, I felt their efforts were not always supported by leadership in a way that set the team up for long-term success.

The company could improve by increasing leadership visibility at its properties, listening more closely to frontline employees, and taking a more proactive approach to addressing workplace concerns.

The sad part is when I first started working there, it was an amazing place to work. Our management team was great and they really cared about us associates. As long as you were a hard worker, we were always cared for and appreciated. It was also a really fun work environment where you could be both laughing but also getting your work done. Everyone felt motivated to do their best. I truly thought I would’ve stayed for years. 

Things changed however when they brought in a new GM and a whole new management team. The ironic thing about this new management team is that they command blind respect and obedience while completely disrespecting us associates. They overlook all the hard work that you’ve already put in and all the hard work you continue to put in. In my opinion  Management now doesn’t reward hard work, they reward blind obedience. This seems to have resulted in motivated passionate workers (I’d consider myself as being part of this group) suddenly feel torn down and targeted. It’s also in my opinion that they are bullies and many have “jumped ship” because of it. During the last few months of my time there, I’d hear nothing but negativity from my peers about the direction that place has gone in. It’s just sad to see such a lively work place turn into such an energy drain. 

The company I worked for was bought out by Hotel Equities and from the merger process onwards, it was a horrible process. I joined a small team after most of the staff was let go from my first organization even though were were told by Hotel Equities that  none of us would be losing our jobs, 90% of us ended up unemployed a month later. The team I joined was welcoming at first, but it quickly became apparent that I didn't fit in. During training, I asked numerous times of my supervisor where I could be improving and was told I was doing an excellent job. Coincidentally, within 30 days of my time at Hotel Equities after our merger process, the talent manager pulled me aside to tell me I wasn't Hotel Equities material and I lost my job. Saw my role posted within the week at a budget nearly 20k less than what I was making, which was likely the real reason they let me go. Don't work for this company, they expect salary workers to work 70 hour weeks and if you don't fit into their heavily conservative mindset, you won't be HE material. Also, two faced management will degrade you to a point where you are disheartened and anxious in future endeavors. 

Typical day… do your job with your hands tied behind your back. Dealing with employees was tough, guest were great! 
I learned that professionalism was not job 1 to many except 2 employees. 
Management was horrible!!! From the outgoing GM to the “interim fill in” then the sales person who was the most toxic person in the back office, then the new GENERAL MANAGER on my!!! Not a one of them knew how to do their job effectively. 
Far too toxic!! You simply can’t comprehend the things going on in that hotel. 
Hoping to be issued credit card tips on my check was my biggest challenge. A basic fundamental of being an employer is paying your employees correctly and in a timely fashion. 
The guest kept me coming back until the toxicity from the back office spilled into that in several unprofessional ways. I loved making the guests feel  at home and welcomed since most were long term stays. Never had a complaint in my entire time there!! 

Tele-prospect, Internet research, cold calls, staff meetings, sales meetings, front desk incentives-program, daily stand up with staff to discuss weekly goals.10+ years of market penetration, RFP, LNR accounts. Excellent relationship building skills, work closely with CVB, Chambers, community, volunteering in the community. Known for turning troubled assets around. I LOVE people and helping them, from guests, to associates, to non-profits within the community. Goal and result driven, with a passion for everything I do. I live to love, therefore, I love to live...and it shows in all that I do. I'm a genuine, truthful, spiritual person who puts people first, and they know it.

I can say this Hotel was so beautiful and has so much potential to be amazing. BUT upper Management has sucked the life and soul out of what use to be a fun and upbeat place to work. I use to love coming to work just for the fact I knew the people I worked with were supportive and wanted to all help to create a successful work place. Then it all changed it became a drama filled and extremely toxic environment. I would leave worked drained and upset because how EVERYONE was treated. Hotel Equities needs to open their eyes and really go and see the problems here Know I am not the only one who feels this way. about 8 people have quit in just a month or two. The Company needs to address this property

What is the best part of working at the company?
Training and learning for additional courses and functionalities of the company

What is the most stressful part about working at the company?
Cove at 19 layoffs and becoming unemployed

What is the work environment and culture like at the company?
Very professional, friendly, courteous, knowledgeable, caring, culture, driven environment

What is a typical day like for you at the company?

Staff meetings, greeting, guess job functionality and also the upkeep of the hotel bookkeeping managing the vendor relationships employee and staff awareness

I would not recommend working for this company.  Management was not at all engaged with employees, lots of fighting among employees that management would not do anything about. Management brought in employees from neighboring hotels to try to push people out they didn’t like. Very clear pattern of discrimination from management: some employees were put under a microscope while others could do whatever they wanted. Pay was decent for the industry but not worth dealing with the extreme stress and dysfunction. 

Company is transitioning into flipping hotels, not hotel management. New corporate leadership team has slowly strayed away from the Founders core values.  It’s just something that sounds good now, but not actually in practice anymore, very sad to see. There’s nothing special about this company anymore. Just know that the green grass they show is turf and your experience with HE will vary drastically depending on where you work and the ownership group that owes your hotel.

Top Job Titles	Average Salary
Housekeeper 8 salaries reported	$12.44 per hour
Front desk agent 4 salaries reported	$14.69 per hour
Night auditor 2 salaries reported	$14.50 per hour
Maintenance technician 3 salaries reported	$14.00 per hour
Breakfast attendant 2 salaries reported	$16.00 per hour

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