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Housing Management Resources

I began with HMR 5 weeks ago.  I have been so impressed by how welcoming and helpful everyone has been.  They have a wonderful training program to familiarize new employees with their systems , HMR policies and the affordable housing management side of the industry.  The employees have spoken highly of the company and genuinely seem to enjoy their jobs and the company.  I chose HMR over other companies due to their wonderful benefits package and the interest they show in their employees.  
After leaving a long-term company I really think I have found my next work "family".  I was scared of a corporate company after working for a much smaller company.  HMR is not too big that they forget their people, they still know your name and manage you as a person, not a payroll number. They have a good way of making you feel you are a valued employee.
HMR invests in their employees & is really a company that believes in growing their employees knowledge and strengths.
It is a very fast-paced environment, which I enjoy, and they provide the resources to get the job done.  
Management is really down to earth and supports us through their working knowledge of the what we do on a day-to-day basis.  We work hard but we have a fun time doing it!  That is the first thing they told me & it seems to be true!
I do recommend the company, the support is amazing!

I was recently hired by HMR for a Property Manager position for New Brunswick Apartments.  This position is INTENSE.  The training puts you to sleep - Zoom Calls of people reading off powerpoint presentation.

Your direct supervisors live 2.5 hours away.  

Speaking with the tenants, this place is a revolving door of managers and everyone there is stressed out, completely burnt out, overwhelmed, overworked and the expectations are insane ESPECIALLY when you have worked less than a month!  

You're expected to know everything, manage all the systems, know HMR policy through and through and when you ask for clarity on an assigned task, your supervisor will go to another manager, talk smack, and tell THEM to help you.  

System conversions caused inaccuracy on so a huge portion of tenant ledgers that nobody thought to work on BEFORE or to TEST before implementing a huge change.  

The revolving door of managers has taken its toll on the residents and they pray on your downfall.  They say "you wont be here long." It's really unfortunate because the residents genuinely like the community and say that the office is the worst part of the experience.



Overload of training, lack of help and support, weekly mandatory high pressured web calls from marketing, leasing, collections, turnovers, and compliance even when your at 100%. Constantly pulls staff from buildings (whomever screams the loudest for help) leaving buildings with no maintenance staff on-site to service their residents and communities, which is what the residents are paying for.
 

Over partying environment-wasteful spending, extremely political and nepotism is freely displayed. 

HMR strives to be in compliance in order to receive their subsidies all the while lacks safety and concern to their residents and especially to their employees. Definitely plays favorites, regardless of your due diligence, work ethic and job performance.

I enjoy coming to work everyday! My co-workers are amazing and the residents are great to be around. This is a fast pace work environment, you never know what the day has in store. But we get through it with smiles and laughs. I like being able to meet the new residents along with catching up with the residents who have been here for years. I have been at this property for almost seven years and with HMR for four years. I like that my VP often visits the site and knows me by my first name. She will ask about my family and life and has a vested interest in it. You don't find that often. If I become sick or my son is HMR is wonderful about you taking the time off. This past year they gave us two four day weekends in a row for Christmas. 
I love being apart of this company, I don't plan on going anywhere any time soon!

HMR has the best on-boarding/training process than every other company I have worked for-by far. Rather than being thrown into the work you are thoroughly trained by the training manager. Trainings are interactive, you can ask questions throughout the trainings and you are provided with the opportunity to retrain on anything you do not understand. Not only is the on-boarding process great but so is the company culture- We attend weekly Zoom meetings with other sites and are able to share ideas, knowledge, and so much more. I am so thankful for the opportunity to have a career somewhere I wouldn't just call 'work' because coming in every day is exciting. I am happy to work for a company who empowers and values the employees they have.

HMR seems like a great opportunity with benefits, but in reality it's not , they say your allowed overtime but that's a lie I've worked over 84 hours, and when it was time for me to get paid my hours where gone multiple times, If your going to work here make sure you check your time sheet at all times.

Maintaence wise your boss it amazing no issues , just make sure you go in the office to check to see when the turns are because if not you might be the blame for the turn being late 

All around not the best property to be at , massive amounts of trash everyday and the turns that you do are definitely disgusting , they take more time then normal but management doesn't care.

Pros: Compensation packages, PTO, bonuses and quarterly incentives are awesome. They do reward hard work but that is based solely on numbers. 
Make great effort to Try to create a sense of community for their residents. 
Some sites are very fast pace, can learn a lot in short amount of time. 

Cons: Micro managing your employees is very counterproductive. Upper management spends too much focusing on supervision. Could use a lot of work on diversity and inclusion on leadership team and being open to feedback/suggestions from on site management. Very "my way or the highway" type of attitude, not very collaborative or opportunity for open dialogue. Upper management has bullying/intimidating mechanisms

I started at HMR 4 years ago as a leasing consultant and worked my way up to Property Manager my property was sold and instead of going with the new Property Management Company I chose to stay with HMR! I was promoted to Training Manager which is right up my alley and I'm enjoying my new position. I have always said I will retire from this company and I will!! The benefits we get with HMR are amazing as well as the time off. The fact that you can call the Senior Vice President if you are having an issue speaks a million words for the company. I have suggested HMR to 2 of my family members and they love their job just as much as I do.

What is the best part of working at the company?
No room for growth you will always be a regular maintenance. They call it supervisor but its a one man site besides 1 which is a man site.

What is the most stressful part about working at the company?
Most stressful part is they move you around even though your super busy at your site. You will have to drop your work to help another worker at their site.

What is the work environment and culture like at the company?
Work environment is pretty onrganized.

What is a typical day like for you at the company?
On a typical day you will start with a meeting and complete a few work orders and a few zoom meetings.

As a former member of Mgmnt I can tell you first hand that Home City was a much better run and more employee friendly company prior to HMR arriving.

The Executive Director @ Home City has no say in anything going forward as he sold Home City and every employee out to HMR. 

For those who don't know, Home City has a Board of Directors which the Exect Director reports to....want to be the Exect Director hasn't shared with the Board of Directors that in less then a year over half of the staff is gone....mostly in management roles!

Don't trust anyone there! HMR is out for itself and now so is the Home City Exect Director.

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