local driver

field technician

truck driver

mechanic

yard coordinator

Hugg and Hall

Ive worked here for 3 years now.. it’s a decent place to work and other technicians are cool just depends on your location really. Management is a pain in the rear end it seems like management always comes first before their employees. Don’t come here and expect to advance quickly here because they won’t offer you a new job unless you’re buddy buddy with a manager, you’re supposed to get a yearly review every year with at least a raise, I’ve received one review and one raise out of the 3 years I’ve been here. Watch yourself and document everything you do because the management and other technicians WILL throw you under the bus and you quickly lose your job.. it’s happened 2 times to me already and this last time is it, I’ve started looking for a new job already. My recommendation is if you want to come here.. don’t expect the best job ever but if you can avoid it and go somewhere better do it.

Lack of care for those who actually care and put in real effort to be there. The lazy get praised and the moral is far from good... any motivation or ambition is killed by the lack of care... I spent 2.5 years with them, jumping back and forth from days to nights. Picking up overtime all the time (more than anyone), my vacations were never vacations.. there was always a plant shutdown that should've been compensated by the company and not put on the employee to use vacation time to cover it... The one's who were there the longest got 2mth of vacation and got to choose when they wanted to take off and shutdowns never effected them... but anyone who came in with real ambition had to carry the weight and make the sacrifices to make sure that place had someone there so the company Hugg & Hall could collect their $1million yearly contract... I credit everything to poor management from the main office in Fort Smith to the office at the steel plant in Fort Smith...

Management tends to show favoritism, which can impact job assignments and advancement opportunities. Employees who are well-liked often receive better work and higher earning potential, while others may feel overlooked or pushed out.

Workplace culture can be inconsistent, with a noticeable divide between departments such as rental and service. This can contribute to a challenging and sometimes tense work environment. Turnover is relatively high, with frequent departures among mechanics and technicians.

Compensation is competitive, though it has not kept pace with expectations in some areas. Concerns have also been raised about investment in tools and resources, which can affect efficiency and job satisfaction.

Overall, while the pay can be fair, the work environment and management practices may not be ideal for long-term retention.

What is the best part of working at the company?
Not a company that operates as it should to find jobs for the techs  and doesn’t provide vital information for you to complete a task properly or in a timely manner. Would not recommend this company. 

What is the most stressful part about working at the company?
Not being given all information to obtain materials for jobs or where to acquire them. 

What is the work environment and culture like at the company?
To much horse play and not professional enough to be comfortable with fellow employees. 

What is a typical day like for you at the company?
Stressing about having enough work to keep myself busy for the day to acquire the minimum 8hours.

People do not typically stay employed for the same employer for a long period of time these days. I have been with the company for 29 years. There are many that have been here much longer than myself. This is an indicator of the quality of the company. This is a great place to work, great people and good benefits. If you are self-motivated, you can advance into your job or into another position. We are located in Arkansas, Louisiana, and Oklahoma right now and no doubt will be expanding into other areas in the future. The owners care about the employees and have invested wisely back into the company. We are second to none in the business we are in.

A typical day at work is making sure I start the day with everything I will need to make the day go smoothly.  I have learned that when an issue accures and the customer is unhappy with services, they just want to know they have been heard. I manage all accounts and make sure the customer has what they need to make payments in a timely fashion. The hardest part is leaving at the end of the day because I want to do more. I enjoy the relationships with my co workers and the customers. 

They tell you they have plenty of work when you’re hired on.They have no shop or parts department in Shreveport or bossier you have to wait on parts for two or three days to get And 70 % are wrong parts no communication between management and employees and scheduling if your looking to sit at home and wait on email or phone call with no pay for hours this job is for you And you have to pay for your own uniforms Every payday They can’t keep any experience technicians for more than two or three months 

Hugg & Hall today is not the company it was 20 years ago. Micro management is what they seem to push. It is a decent company to work for better than most. It seems they don’t advance from inside all the time which makes it hard to advance. Being a field service technician with the company is the only way to go. If you need help in this branch you can get it (most of the time). Field service managers do the best they can it seem like upper management tries to prevent them from helping the technicians under them. Dispatching is probably the biggest downside. 

Awesome place to start in heavy equipment  if you have no experience on heavy equipment you will learn so much here.I have a great boss and he's always ready to go to bat for you when you need him to and he's a family man that understand you gotta have some time off because some weeks are hectic and you will work hrs upon end and feel like you didn't even dent the workload.! The company itself seems to really care about its people and I see room for advancement here .. Come join this awesome team!! Just be willing to work!

What is the best part of working at the company?
Pay is good , some people are good.

What is the most stressful part about working at the company?
Some of the managers are extremely terrible and leadership qualities.

What is the work environment and culture like at the company?
Discriminatory the management lack ownership of setbacks and look for scapegoats to blame.

What is a typical day like for you at the company?
Regular hours but an eggshell environment once you realize the type of management is there.

Top Job Titles	Average Salary
Local driver 3 salaries reported	$26.00 per hour
Field technician 5 salaries reported	$25.40 per hour
Truck driver 4 salaries reported	$65,000 per year
Mechanic 1 salary reported	$25.50 per hour
Yard coordinator 11 salaries reported	$17.59 per hour

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