nursing assistant

charge nurse

cook

dishwasher

home care aide

HumanGood

I didnt work at the terraces of Boise for very long, I absolutely hated my time there and had to get out as soon as possible.

My day would start in the morning with a "meeting" with all of the employees, you were to clock in at the start time of the meeting and when you got done you were expected to automatically have all of your cleaning supplies (which you werent allowed to get ready beforehand) and start working, if you took too long folding all of your hand rags you got in trouble for not getting your job started quick enough, you had like two minutes.

I was given 8 hours to clean 5-6 apartments and was told to spend a MINIMUM of an hour in each one, so I timed myself and spent one hour and 15 minutes in each one, give or take 5 minutes depending on how many apartments I had to clean that day. I got  bitched at for being "too slow" so I sped it up, started spending an hour in each apartment instead, and got in trouble for "going too fast" there was no " good enough" for my manager.

I spent an extra month " in training " because my manager felt I had no idea what I was doing (my trainer even said I didnt need any more training but my manager wouldnt listen).

I found out I was getting paid almost 3 dollars more than everyone. Wages were inconsistent with everyone, which we arent supposed to discuss, but we talk to each other like normal human beings. whooops. honestly I was the most upset about it, it isnt fair that a brand new employee still in training, hasnt even been there 90 days, is being paid more than everyone else.

At the time of hire, I was told that I would have a full time position, with benefits. When I went to sign up for benefits I was told that I was a temporary employee, by a company that manages their compensation plans, NOT ONE MANAGER at the terraces decided to tell me I was a "temp" employee until I brought it up myself, my letter they gave me when they hired me didnt even say temp.

My manager liked to pick favorites and had "pets" as I liked to call them, they honestly sucked at cleaning and I had to redo a lot of the stuff when they helped me clean apartments because they would leave it dingy and absolutely gross, but none of it mattered because my boss liked them and didnt seem to care about me. They were super sweet people, but I didnt feel like I was being treated fairly. She also hired her children and didnt really care what they did all day.

My manager used to give us our schedules for the next day, at the end of our shift, we were expected to be there and not allowed to leave, sometimes it took her two hours for us to get out of these meetings, which would be fine with me normally, but they had us clock off beforehand usually. not cool.

My manager also made rude comments about my appearance. I understand that working as a housekeeper you are sometimes the only person that a resident sees and can be the "face of the company" but I woke up and got dressed and made myself look presentable before work every day, with great hygiene.

 If you had any problems with your manager youre supposed to go to HR. That would have been nice but the HR manager is best buds with my manager, and they were best buds with the two heads of the company so there was nowhere to turn to if you had any problems.

My manager always preached about how we need to put our family, school, and home life before work, but there were times when people needed time off for their home life or family emergencies and she would throw a fit if you missed work.

This was honestly the worst job experience ever. The final straw though was when I got sick at work and needed to go home, per health code, and was told I needed to stay at work. I couldnt take it anymore.

The only thing that kept me going for so long was the residents, I enjoyed talking with them and helping them out.

When I arrived at work, I immediately set up the recreation room for the first activity of the day.  I gathered the residents who were interested in attending.  Sometimes the people who were arriving to perform were either late or no shows, I would have to improvise and provide a substitute program for the change in programming.  I also was in charge of the Activity Schedule which was posted in the hallway.  It was done by hand-writing and could take up activity time that should have been spent helping the residents.  I stayed late (without pay) to finish it, so it wouldn't interfere with valuable time with the residents.  I learned how to interface and communicate effectively with all parts of the company, including the Director of the Terraces, the Human Resources Director, the Director of Nursing, R.N.s,  Social Workers, CNA's, and kitchen staff.  The hardest part of the job was dealing with staff who did not want to help, even though their job involved helping the residents, so I had to work around this, and find ways to do things quickly.  Management did not intervene so I had several challenges to supplement this deficit.  Those who did help I rewarded in any way I could, including praise, recommendations to their superiors, and thanking them for their help during activities, so residents were aware of their contribution.  I learned that by approaching a difficult problem with a positive resolution that the outcome is always better, as the residents were my top priority and I wanted to make sure they were given a pleasant, interesting, and therapeutic environment in which to live.  The best part of the job was observing how the residents enjoyed the activities and came back to experience the joy and pleasure they received.  I now miss the residents, and pray for their peaceful passing, as most of them will live out the remainder of their lives here.  They enriched my life with their unique qualities and their wonderful spirits, and thank them for this rich experience.  PROS:  It was a great experience to interact with residents and stimulate their interests, a wonderful feeling to see smiles on residents' faces when they were involved with a particular activity.  I learned how to promote their individual and group interests based on observations.  They were very appreciative of all the efforts I made, and this was the proverbial "icing on the cake" for me.  The working culture was a good learning experience, they had workshops from time to time which were very helpful, parking available next to building, very nice neighborhood, some staff members had excellent senses of humors!  There was a sense of camaraderie and esprit de corps amongst those of us who enjoyed working together and seeing the positive results on both residents and staff.

This only applies to work in the kitchens or as a server. 

Daily Tasks
- This is a relatively straightforward cook job. Our kitchen was half banquet options, half ala minute. If you are working the line, you set up the line and pull items that were prepared for you to finish off by the prep cooks. 
- If you are prep, you come in and look at the menu over the next few days and pick a task to start on. 
- There are no prep assignments, there is no prep organization. 
- As a line cook, I frequently had to make more of whatever prepped items we needed because not enough was stocked up.

Scheduling and Hours
- The schedule is set, however, the chef that makes the schedule never accounts for closers. So if you open, you are asked to close as well about 50% of the time. This nets overtime for the openers while the people that come in at 11:30 to close only get about 7 hours. 
- You are forced to take an hour unpaid lunch break, this means you are on site for a minimum of 9 hours.
- Staff is alternately abused for having too many hours or begged to stay overtime and come in on their days off due to constant scheduling issues. 

Culture
- This was a pretty typical kitchen, except for the absolute pushover exec chef we have. There were a variety of people working, and they all had different personalities. Not a ton of clique behavior in BOH. 
- This location enabled mediocrity and ignored excellence. Prep and sometimes line cooks would just wander off, make phone calls, go chill in their cars, while leaving everyone else wondering where they were. These people were never punished. The chef just waited until they left the job. Some of them never did. Why would you leave when you can just wander away for 30 min, paid, and chill? The only times this was brought up were at group meetings where the specific individuals were not called out for their actions. 
- Front of house is full of people that are unable to follow very simple instructions. This was absolutely the worst front of house I have ever had the displeasure of working with in almost 20 years in restaurants and hotels. 
- FOH management is actively hostile to back of house, berating the chefs and line cooks for things that are outside of their control 
- FOH management regularly calls both their servers and the cooks slurs 

What is the best part of working at the company?
For me, the best part was working alongside dedicated and kindhearted people like Hoomen. It was truly a pleasure to collaborate with such a professional, respectful, and positive team. Working together made each day more meaningful, and I’m grateful for the experience and the great memories we created.

What is the most stressful part about working at the company?
Working in a nursing home can be emotionally and physically demanding. The most stressful part is balancing the high patient care needs with limited staffing and time. Every resident deserves quality care and attention, and it can be challenging when the workload is heavy. Despite the stress, the commitment to making a difference in residents' lives keeps us going.

What is the work environment and culture like at the company?
The work environment in the nursing home is fast-paced and can be demanding, but it’s also filled with compassion, teamwork, and a deep sense of purpose. Staff members support each other and work closely together to provide the best care for residents. The culture promotes empathy, respect, and dedication, with a shared commitment to improving the quality of life for those we serve.

What is a typical day like for you at the company?
A typical day starts with reviewing resident care needs and checking in with the nursing team. Throughout the day, I focus on providing direct care, assisting with medications, documentation, and addressing any concerns from residents or families. It’s a mix of clinical tasks, communication, and problem-solving. No two days are exactly the same, but each one is centered around ensuring our residents are safe, comfortable, and well cared for.

Piedmont Gardens has been a great place to work. A typical day involves providing quality care while working closely with other team members in a clean, organized, and professional environment. One thing I appreciate is that employees are referred to as "team members," which promotes a culture of respect and collaboration.
Since starting here, I have learned the importance of teamwork, communication, and maintaining high standards of resident care. The management team is knowledgeable, approachable, respectful, and supportive. They are willing to help and provide guidance when needed.
The workplace culture is positive, welcoming, and focused on teamwork. Staff members are responsible, dedicated, and work together to ensure residents receive excellent care. The facility is one of the cleanest I have worked in, which reflects the pride everyone takes in their work.
The most challenging part of the job is managing the workload and level of responsibility, especially considering that compensation is lower and there is no night shift differential. 
The most enjoyable part of the job is working with a professional and caring team, building relationships with residents, and knowing that the work we do makes a positive difference in their lives. Overall, Piedmont Gardens is a respectful, well-managed workplace with a strong commitment to quality care.

I have enjoyed working at the Terraces of Boise for the last 5 years. I started in an entry level position and was promoted to a higher level position so there are opportunities to advance in the company. The community is absolutely beautiful. It's like working at a classy resort.

What I like most about our parent company, HumanGood, is that they provide training opportunities for those interested. They offer a variety of benefits including leadership programs, opportunities to further your education for free, physical and mental health support, and much more that I don't think local communities take enough advantage of. The most challenging part is that they are based in another state so sometimes communication is an issue.

What I like most about our local community, The Terraces of Boise, is that people genuinely care about the residents and providing them with the best quality care. All departments work tirelessly to make sure the residents are living their best life whether that's hiring the right employees, going on fun outings, cooking up the most delicious menu, or creating meaningful experiences with friends and family. The most challenging part is management is so busy with short staffing that they don't slow down to make the time for their current employees.

Pay at the Terraces of Boise is very competitive with local hospitals and restaurants. They offer sign on bonuses and shift differentials.

Management at this location left much to be desired. There was a noticeable culture of favoritism—employees who were part of the “in crowd” received immediate PTO approvals and were often given more leniency during shifts. Those who didn’t engage in workplace politics frequently found themselves on the receiving end of unfair treatment.

During my time there, I reported to a supervisor whose leadership style was overly aggressive and unprofessional. Several employees were terminated under questionable circumstances, and it was concerning to witness the hiring of multiple family members and close friends into key roles. One such hire, assigned as my assistant, lacked the necessary qualifications and failed to improve even after multiple rounds of training.

The work environment quickly became toxic. There were serious incidents, including vandalism of personal property and multiple staff terminations, which ultimately led to my resignation. Unfortunately, HR did not provide the support or impartiality one would hope for in such circumstances. If issues arise, employees should be diligent about documenting everything.

In summary, I would not recommend this workplace unless significant changes in leadership and culture are made. The demands of the role were excessive, and the environment, at least during my tenure, was unhealthy and unsustainable.

As the Sales Assistant, my typical day at work is guaranteed to present a variety of duties. Some are at my desk doing administrative work, other duties take me out and about on campus, and others involve face-to-face work with seniors who are moving to our community. More importantly than the every day duties, we have many opportunities as team members and part of this vibrant community to laugh often, sometimes cry, and celebrate living always.

Though I had applicable job skills, what I didn't yet have is direct experience in senior living. Thankfully this company is willing to help the right person learn and grow in the industry even without having that prior industry involvement.

The hardest part of the job is that the nature of senior living inevitably brings death and illness among us more than the average person in the average job would encounter. However, it is an honor to be part of the sacred process of helping people in their later chapters of life. Sometimes the chapter here at our community may last 25+ years, for others it may be very brief.

The most enjoyable part of the job is being supported by the great team members from all departments. We truly hire and keep great people, which makes coming to work enjoyable.

West seems ok, run well and they seem to care about each other. East was a struggling company absorbed by West. West unfortunately left all the principals in a struggling company in place. So, t’s not great on the East. It’s cutthroat, competitive and they do not care about anyone other than managers on the East. If you have a problem, too bad. I’ve been asked to do unethical things and West completely looks the other way. 

There is no support from others in the same position on the East. They meet just to talk about how great they are and put others down.
They still refer to themselves as the old company, except if West is around. They don’t like it if you even mention West. 

It’s a very odd division that somehow corporate West does nothing about. 

The most enjoyable part is the residents. Some are very pleasant and need help. Some take advantage of the fact there is no support and enjoy threatening to have you fired. They are just as frustrated but no one feels they can speak up. It’s clear there will be repercussions.

Many on the East feel it’s just a paycheck. It’s sad, it looks like a fun company on the West.

HumanGood is an exceptional employer driven by a clear and meaningful mission: to inspire the best life for every resident, team member, and community it serves. At the heart of the organization is a deep commitment to dignity, respect, and purposeful living — values that guide both resident care and workplace culture.

HumanGood fosters an environment where compassion and excellence go hand in hand. Team members are encouraged to bring their authentic selves to work, collaborate across disciplines, and contribute to a culture rooted in integrity, inclusion, and service. Leadership prioritizes transparency, ethical practices, and a shared sense of accountability, creating a workplace built on trust.

One of the organization’s greatest strengths is its investment in people. HumanGood offers extensive professional growth opportunities, including leadership development programs, continuing education support, mentorship, and pathways for career advancement across its communities. Employees are empowered to grow not only in their roles, but also in their long-term careers within the organization.

By aligning mission-driven work with professional development and a supportive culture, HumanGood stands out as an employer that truly values its team members — recognizing that when employees thrive, the entire community thrives.

Top Job Titles	Average Salary
Nursing assistant 9 salaries reported	$24.00 per hour
Charge nurse 12 salaries reported	$50.16 per hour
Cook 17 salaries reported	$20.91 per hour
Dishwasher 14 salaries reported	$20.65 per hour
Home care aide 15 salaries reported	$18.60 per hour

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